Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1000853-01, June 2008)

Fabric OS Troubleshooting and Diagnostics Guide 39
53-1000853-01
Firmware download issues
5
Available space on usbstorage 74%
Example of error message
Stealth200E:admin> firmwaredownload
Server Name or IP Address: 192.126.168.115
User Name: jdoe
File Name: /users/home/jdoe/firmware/v6.1.0
Network Protocol(1-auto-select, 2-FTP, 3-SCP) [1]: 2
Password:
Checking system settings for firmwaredownload...
Protocol selected: FTP
Trying address-->AF_INET IP: 192.126.168.115, flags : 2
Firmware access timeout.
The server is inaccessible or firmware path is invalid. Please make sure the
server name or IP address, the user/password and the firmware path are valid. If
SCP is selected, SSH server must support password authentication. If USB device
was used for firmwaredownload, make sure it is plugged in and enabled on the
Active CP.
Symptom Cannot download the requested firmware.
Probable cause and recommended action
The firmware you are trying to download on the switch is incompatible. Check the firmware version
against the switch type. If the firmware is incompatible, retrieve the correct firmware version and
try again.
Example of error message
SW3900:admin> firmwaredownload
Server Name or IP Address: 192.168.126.115
User Name: jdoe
File Name: /users/home/jdoe/firmware/v6.1.0
Network Protocol(1-auto-select, 2-FTP, 3-SCP) [1]: 2
Password: <hidden>
Checking system settings for firmwaredownload...
Protocol selected: FTP
Trying address-->AF_INET IP: 192.168.126.115, flags : 2
Cannot download the requested firmware because the firmware doesn't support this
platform. Please enter another firmware path.
Symptom Cannot download on a switch with Interop turned on.
Probable cause and recommended action
On single CP, Interop fabric does not support Coordinated HotCode Load.
Perform a firmwareDownload -o command. The operand bypasses the checking of Coordinated
HotCode Load (HCL). On single CP systems in interop fabrics, the HCL protocol is used to ensure
data traffic is not disrupted during firmware upgrades. This option will allow firmwaredownload to
continue even if HCL is not supported in the fabric or the protocol fails. Using this option may cause
traffic disruption for some switches in the fabric.