Brocade Fabric OS Command Reference Guide v6.1.0 (53-1000599-02, June 2008)

Fabric OS Command Reference 625
53-1000599-02
supportSave
2
supportSave
Saves RASLOG, TRACE, supportShow, core file, FFDC data, and other support information
Synopsis supportsave
supportsave [-n] [-c] [-k] [-u user_name -p password] -h host_ip -d remote_dir [-l ftp| scp]
supportsave [-R]
supportsave [-U -d remote_dir]
Description Use this command to collect RASLOG, TRACE, supportShow, core file, FFDC data and other support
information to a remote FTP location. On platforms that support USB, the information can also be
stored on an attached USB device. On a dual-CP system, information is be saved for the local and
remote CP. SupportShow information is available on Active and Standby CPs. To reduce the chance
of missing the correct trace dump, supportSave retrieves old (the existing dump before the
command) and new (the dump triggered by the command) trace dumps.
The files generated by this command are compressed before being sent off the switch. The core
files and panic dumps remain on the switch after the command is run. The FFDC data are removed
after the command has finished.
If there are BP blades installed on the switch, a support file (a.tar.gz file) is generated from each
slot.
This command accepts IPv4 and IPv6 addresses. If the configured IP address is in IPv6 format, the
RAS auto file transfer and event notification to syslog will not work in the case where the Fabric OS
version is downgraded. It is required to reconfigure auto file transfer and syslog with IPv4 IP
addresses.
Note The execution of this command is subject to Admin Domain restrictions that may be in place.Refer
to chapter 1, "Understanding Admin Domain Restrictions" and Appendix A, "Command Availability"
for details.
Operands When invoked without operands, this command goes into interactive mode.The following operands
are optional:
-n Does not prompt for confirmation. This operand is optional; if omitted, you are
prompted for confirmation.
-c Uses the FTP or SCP parameters saved by the supportFtp command. This
operand is optional; if omitted, specify the FTP or SCP parameters through
command line options or interactively. To display the current FTP parameters,
run supportFtp (on a dual-CP system, run supportFtp on the active CP).
The -c operand is mutually exclusive with -u, -p, -h, and -d.
-k Specifies that the supportFtp auto file transfer configuration transfer only
core and FFDC files in non-interactive mode.
-u user_name Specifies the user name for the FTP or SCP server. This operand is optional; if
omitted, anonymous FTP is used.
-p password Specifies the password for the FTP or SCP server. This operand is optional
with FTP; if omitted, anonymous FTP is used.
-h host_ip Specifies the IPv4 or IPv6 address for the remote server.