Setup Guide hp StorageWorks 1000ux/1900ux/2300ux Optical Jukebox First Edition (May 2004) Part Number: AA966-96002 This guide describes procedures for unpacking, installing, configuring, and troubleshooting installation issues for the HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox.
© Copyright 2004 Hewlett-Packard Development Company, L.P. Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
Contents Contents About this Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Related documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Document conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 4 Troubleshooting Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Resolving installation issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Using HP StorageWorks Library and Tape Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Index . . . .
About This Guide About this Guide This user guide provides information to help you: ■ Unpack the jukebox ■ Install and configure the jukebox ■ Load media ■ Troubleshoot installation issues About this Guide “About This Guide” topics include: ■ Related documentation, page 6 ■ Conventions, page 6 ■ Getting help, page 8 HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox Setup Guide 5
About this Guide Related documentation In addition to this guide, HP provides corresponding information: ■ HP StorageWorks Optical 1000ux/1900ux/2300ux Jukebox User’s Guide ■ HP StorageWorks Optical 1000ux/1900ux/2300ux Jukebox Getting Started Poster Conventions Conventions consist of the following: ■ Document conventions ■ Text symbols Document conventions This document follows the conventions in Table 1.
About this Guide Text symbols The following symbols may be found in the text of this guide. They have the following meanings: WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or death. Caution: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or data. Note: Text set off in this manner presents commentary, sidelights, or interesting points of information.
About this Guide Getting help If you still have a question after reading this guide, contact an HP authorized service provider or access our web site: http://www.hp.com. HP technical support Telephone numbers for worldwide technical support are listed on the following HP web site: http://www.hp.com/support/. Note: For continuous quality improvement, calls may be recorded or monitored.
About this Guide HP authorized reseller For the name of your nearest HP authorized reseller: ■ In the United States, call 1-800-345-1518 ■ In Canada, call 1-800-263-5868 ■ Elsewhere, see the HP web site for locations and telephone numbers: http://www.hp.com.
About this Guide 10 HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox Setup Guide
Unpacking 1 This chapter describes the following: ■ Selecting an installation site, page 12 ■ Removing the packing materials, page 14 HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox Setup Guide 11
Unpacking Selecting an installation site Select an installation site, noting the environmental considerations (seeTable 2). 100-240V 59-95ºF 10-35ºC Figure 1: Environmental considerations Note: Locate the AC outlet near the jukebox. The AC power cord is this product’s main AC disconnect device and must be easily accessible at all times.
Unpacking Table 2: Location criteria Specification Description Clearance Enough room to comfortably insert disks in the mailslot with 2-3 inches on all other sides to allow air circulation.
Unpacking Removing the packing materials Remove the 1000ux/1900ux/2300ux jukebox packing materials. 1. Cut the two plastic bands that secure the jukebox and packing materials to the pallet. WARNING: The plastic bands are under tension and may snap away when cut. Wear safety goggles when cutting the bands. 2. Lift the carton up to expose the jukebox, and set the carton aside (see Figure 2). Figure 2: Removing the carton, ramp, and foam rails from the pallet 3.
Unpacking 6. Using a 9/16-inch open-end wrench, loosen the bolts securing the four wheel chocks to the pallet and remove them (see Figure 3).
Unpacking 7. Secure the ramp to the pallet using the pallet bolts (see Figure 4). Figure 4: Securing the pallet ramp 8. Loosen the 1/2-inch nut securing the leveler feet and screw the feet up to raise them away from the pallet. WARNING: Exercise caution when moving the jukebox. Avoid rolling the jukebox on rough or uneven surfaces. The jukebox should be moved by at least two people. 9. Using at least two people, carefully roll the jukebox down the ramp and guide it to the installation site. 10.
Unpacking 12. Store the packing materials for future shipment.
Unpacking 18 HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox Setup Guide
Installation 2 This chapter describes the following: ■ Identifying product components, page 20 ■ Identifying panel features, page 22 ■ Getting connected, page 24 HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox Setup Guide 19
Installation Identifying product components The components listed in Table 3 may be supplied with the jukebox, depending on the configuration. Note: Visit http://www.hp.com/go/udo for additional information for your jukebox, including accessories and upgrade options. Table 3: Supplied accessories Component Description Power cord U.S.
Installation The components listed in Table 4 are not supplied with the jukebox, but are needed for operation. Table 4: Needed components Component Description SCSI cables High-density 68-pin (Micro D) connector for low-voltage differential interfaces Host Bus Adapter (HBA) Low- voltage differential SCSI (LVDS) with a free address for each drive in the jukebox, plus one additional address. For example, an HBA would need 5 free addresses for a 4-drive jukebox.
Installation Identifying panel features Identify the following panel features before you install the jukebox (see Figure 5 and Figure 6 on page 23). Front panel features and descriptions 1 2 3 4 1 2 Control panel Power switch 3 4 Mailslot Front service access panel Figure 5: Front panel features 22 ■ Control panel—Used to manually control and monitor operation of the jukebox. See the user’s guide for information on using the control panel.
Installation Back panel features and descriptions 2 4 1 3 1 2 Active bus indicator SCSI ports 3 4 Power receptacle Back access panel Figure 6: Back panel features ■ Active bus indicator—Lit when the SCSI bus is active. ■ SCSI ports—68-pin high-density SCSI connectors (Micro D-type). Used for attaching the SCSI cable from the jukebox to the host computer. One port must have a SCSI cable connected, and the other must have a SCSI terminator connected to it.
Installation Getting connected 1. Remove the back access panel (side opposite the mailslot) by lifting up on the bottom of the panel and then pulling it away (see Figure 7).
Installation 2. Connect the jukebox to your host computer and teminate the last device in the SCSI chain (see Figure 8). Figure 8: Connecting to the host Note: The maximum cable length for LVDS is 12 meters. The maximum cable length for SE is 3 meters. WARNING: This product can only be used with an HP approved power cord for your specific geographic region.
Installation 3. Connect power to the jukebox (1). Power on the jukebox (2) and then the host system (3). See Figure 9. 2 3 1 Figure 9: Connecting power 4. If necessary, use the jukebox control panel to set the drive and jukebox SCSI IDs (see Figure 10). Select READY > ADMIN * > SCSI ID’S * from the menu. Ensure that there are no SCSI ID conflicts with existing devices.
Installation Figure 10: Setting the SCSI ID HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox Setup Guide 27
Installation 28 HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox Setup Guide
Configuration 3 This chapter describes the following: ■ Using the jukebox on your host system, page 30 ■ Loading UDO media, page 34 HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox Setup Guide 29
Configuration Using the jukebox on your host system The following procedures describe how to configure the jukebox with your host operating system. Note: To use 30-GB disks, your operating system or application software must support 8,192 byte-per-sector media. HP-UX 11.x versions provide this natively with kernel patches as applicable (see “Obtaining HP-UX patches” on page 31).
Configuration Connection to HP-UX (11.x) The following procedures are for configuring an HP-UX operating system to use native drivers with UDO jukeboxes. Obtaining HP-UX patches Your HP-UX system may require software patches to ensure that the standalone UDO drive will install and operate correctly with your system. HP-UX versions 11.0, 11.11 and 11.23 require patches. To view the most up-to-date list of patch requirements, visit http://www.hp.com/go/udo. To download required patches, go to http://www.hp.
Configuration 5. Verify that the current state column shows the driver as “out”. If the state is listed as “in”, skip the remaining schgr installation steps. 6. Highlight “schgr”. From the Actions menu select Add Driver(s) to Kernel. 7. Verify that pending state column is now listing “in”. 8. Return to the Actions menu and select Process New Kernel. This will install the driver, rebuild the kernel and request a reboot of the system in order to move the kernel into place.
Configuration Connection to Sun Solaris, IBM AIX, Tru-64, and Linux Use third-party drivers. No native support is available with these operating systems. Note: For operating systems requiring third party drivers, HP recommends attaching the jukebox to the host with the host powered off. Power on the jukebox and then power on the server.
Configuration Loading UDO media Note: Label all disks before loading them into the jukebox. Some application software packages require that you load and eject disks by using instructions in the software. If you use a software application to manage files in the jukebox, check the software documentation before proceeding with these steps. 1. Start with READY or LOAD displaying on the control panel. 2.
Configuration 5. Press CANCEL to return to the READY state. Note: For detailed information on using or ordering HP UDO media, refer to the getting started poster and the user’s guide that shipped with the jukebox.
Configuration 36 HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox Setup Guide
Troubleshooting Installation 4 This chapter describes the following: ■ Resolving installation issues, page 38 ■ Using HP StorageWorks Library and Tape Tools, page 40 HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox Setup Guide 37
Troubleshooting Installation Resolving installation issues If the procedures in Table 5 do not address or resolve your problem, visit http://www.hp.com/go/udo for additional assistance, or contact HP technical support (see “Getting help” on page 8). Table 5: Troubleshooting installation Problem Jukebox will not power on Solution ■ ■ Host computer system does not recognize the jukebox or the drives ■ ■ ■ ■ ■ ■ ■ ■ 38 Check that the power indicator light on the control panel is on.
Troubleshooting Installation Table 5: Troubleshooting installation (Continued) Problem Other SCSI devices no longer work when the jukebox is installed Solution ■ ■ ■ ■ Check SCSI ID assignments and resolve any conflicts. Ensure that the SCSI ID for the HBA is different from that of the jukebox. Check for proper SCSI cabling and termination. Ensure the maximum cable length for the bus has not been exceeded (12 meters for LVDS and 3 meters for SE).
Troubleshooting Installation Using HP StorageWorks Library and Tape Tools HP StorageWorks Library and Tape Tools (L&TT) is a robust diagnostic tool for tape mechanisms, tape automation, magneto-optical and UDO products. L&TT provides functionality for firmware downloads, verification of device operation, maintenance procedures, failure analysis, corrective service actions and some utility functions.
Glossary Glossary This glossary defines terms used in this guide or related to this product and is not a comprehensive glossary of computer terms. Glossary cartridge A plastic enclosure that contains an optical disk. The cartridge is labeled “A” or “B” to denote separate sides of the optical disk. The optical disk is never removed from the cartridge. disk See optical disk. driver A program that allows the operating system to communicate with a peripheral device.
Glossary multifunction drive An optical disk drive that supports both rewritable and WORM optical disks. The drive detects the disk type by reading a factory-stamped code on the disk, and automatically determines whether to operate in rewritable or WORM mode. optical disk A term synonymous with the 5.25-inch optical disk. There are two types of optical disks: rewritable and WORM. optical disk library See jukebox.
Index A front access panel 22 access panel 23 access panel, service 22 accessories 20 administrative password 26 authorized reseller, HP 9 G getting help 8 H B back access panel 23, 24 back panel 23 D disks 32, 34 document conventions 6 related documentation 6 driver, schgr 31 E environmental considerations 13 F formatting disks 32 Index changing the SCSI IDs 34 clearance 13 configuring, host 30 control panel 22 conventions document 6 text symbols 7 Index C help, obtaining 8 host configuring 3
Index O operating systems 31 P packing materials 14 pallet ramp 16 password 26 patch HP-UX 31 Windows 30 ports, SCSI 23 power cord 20, 21, 25 receptacle 23 requirements 13 switch 22 troubleshooting 38 R rack stability, warning 8 ramp, pallet 16 related documentation 6 S SAM 31 schgr driver 31 SCSI bus type 38 SCSI IDs 44 changing 34 default 26 setting 26 SCSI interface ports 23 service access panel 22 switch power 22 symbols in text 7 T technical support, HP 8 temperature 13 termination 25 text symbo
