Setup Guide hp StorageWorks 3800ux/7100ux Optical Jukebox First Edition (May 2004) Part Number: AA969-96003 This guide describes procedures for unpacking, installing, configuring, and troubleshooting installation issues for the HP StorageWorks 3800ux/7100ux Optical Jukebox.
© Copyright 2004 Hewlett-Packard Development Company, L.P. Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
Contents Contents About this Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Related documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Document conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 4 Troubleshooting Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Resolving installation issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Using HP StorageWorks Library and Tape Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 Index . . . .
About This Guide About this Guide This user guide provides information to help you: ■ Unpack the jukebox ■ Install and configure the jukebox ■ Load media ■ Troubleshoot installation issues About this Guide “About This Guide” topics include: ■ Related documentation, page 6 ■ Conventions, page 6 ■ Getting help, page 8 HP StorageWorks 3800ux/7100ux Optical Jukebox Setup Guide 5
About this Guide Related documentation In addition to this guide, HP provides corresponding information: ■ HP StorageWorks Optical 3800ux/7100ux Jukebox User’s Guide ■ HP StorageWorks Optical 3800ux/7100ux Jukebox Getting Started Poster Conventions Conventions consist of the following: ■ Document conventions ■ Text symbols Document conventions This document follows the conventions in Table 1.
About this Guide Text symbols The following symbols may be found in the text of this guide. They have the following meanings: WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or death. Caution: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or data. Note: Text set off in this manner presents commentary, sidelights, or interesting points of information.
About this Guide Getting help If you still have a question after reading this guide, contact an HP authorized service provider or access our web site: http://www.hp.com. HP technical support Telephone numbers for worldwide technical support are listed on the following HP web site: http://www.hp.com/support/. Note: For continuous quality improvement, calls may be recorded or monitored.
About this Guide HP authorized reseller For the name of your nearest HP authorized reseller: ■ In the United States, call 1-800-345-1518 ■ In Canada, call 1-800-263-5868 ■ Elsewhere, see the HP web site for locations and telephone numbers: http://www.hp.com.
About this Guide 10 HP StorageWorks 3800ux/7100ux Optical Jukebox Setup Guide
Unpacking 1 This chapter describes the following: ■ Selecting an installation site, page 12 ■ Removing the packing materials, page 14 HP StorageWorks 3800ux/7100ux Optical Jukebox Setup Guide 11
Unpacking Selecting an installation site Select an installation site, noting the environmental considerations (see Figure 1 and Table 2). Sufficient clearance is necessary for installation access. 100-240V 59-95ºF 10-35ºC 0.9 m (3 ft) Figure 1: Environmental considerations Note: Locate the AC outlet near the jukebox. The AC power cord is this product’s main AC disconnect device and must be easily accessible at all times.
Unpacking Table 2: Location criteria Specification Description Clearance Enough room to comfortably insert disks in the mailslot and 0.9 m (3 ft) on the right side for installation access.
Unpacking Removing the packing materials Remove the 3800ux/7100ux jukebox packing materials. 1. Cut the two plastic bands that secure the jukebox and packing materials to the pallet. WARNING: The plastic bands are under tension and may snap away when cut. Wear safety goggles when cutting the bands. 2. Remove the eight cardboard box retaining clips (see Figure 2).
Unpacking 3. Lift the cardboard box top cover straight up and off of the main carton (see Figure 3). 4. Unwrap the cardboard box from around the jukebox (see Figure 3). 5. Remove the foam cap from the top of the jukebox (see Figure 3). Figure 3: Remove the cardboard pieces 6. Using at least two people, remove the ramp from the pallet.
Unpacking 7. Secure the ramp to the pallet using the pallet bolts (see Figure 4).
Unpacking 8. Using a Torx T-15 screwdriver, remove the screws securing the access panels to the lower right and left sides of the cabinet (see Figure 5).
Unpacking 9. Remove the 4 bolts securing the jukebox to the pallet (see Figure 6). Figure 6: Removing the pallet bolts WARNING: Do not move the jukebox without additional help or an appropriately rated lift device. The jukebox weights approximately 288 kg (635 lb). 10. Using at least two people, carefully roll the jukebox down the ramp and guide it to the installation site.
Unpacking 11. Stabilize the jukebox by installing the four wheel chocks. Spread the chocks apart slightly and slide them around the bottom of each wheel (see Figure 7). Figure 7: Installing the wheel chocks 12. Remove the antistatic bag covering the jukebox. Note: Inspect the jukebox for any damage that may have occurred during shipment. Pay special attention to areas behind any scuffs on the anti-static bag. If damage is detected, contact your authorized service representative. 13.
Unpacking 20 HP StorageWorks 3800ux/7100ux Optical Jukebox Setup Guide
Installation 2 This chapter describes the following: ■ Identifying product components, page 22 ■ Identifying panel features, page 24 ■ Getting connected, page 27 HP StorageWorks 3800ux/7100ux Optical Jukebox Setup Guide 21
Installation Identifying product components The components listed in Table 3 may be supplied with the jukebox, depending on the configuration. Note: Visit http://www.hp.com/go/udo for additional information for your jukebox, including accessories and upgrade options. Table 3: Supplied accessories Component Description Power cord U.S.
Installation The components listed in Table 4 are not supplied with the jukebox, but are needed for operation. Table 4: Needed components Component Description SCSI cables High-density 68-pin (Micro D) connector for low-voltage differential interfaces Host Bus Adapter (HBA) Low-voltage differential SCSI (LVDS) with a free address for each drive in the jukebox, plus one additional address. For example, an HBA would need 5 free addresses for a 4-drive jukebox.
Installation Identifying panel features Identify the following panel features before you install the jukebox (see Figure 8 and Figure 9 on page 25). Front panel features and descriptions 1 2 3 4 1 2 Display Mailslot 3 4 Selection buttons Activity indicator Figure 8: Front panel features 24 ■ Display—Communicates control panel and status information. ■ Mailslot—Used to insert and remove disks from the jukebox. ■ Selection buttons—Used to access jukebox menus.
Installation Side panel features and descriptions 8 7 6 5 2 3 4 1 1 2 3 4 Active bus indicator SCSI ports Power cord strain relief clip Product serial number label 5 6 7 8 Access panel and mounting screws Cable access hole Power switch Power receptacle Figure 9: Side panel features HP StorageWorks 3800ux/7100ux Optical Jukebox Setup Guide 25
Installation ■ Active bus indicator—Lit when the SCSI bus is active. ■ SCSI ports—68-pin high-density SCSI connectors (Micro D-type). Used for attaching the SCSI cable from the jukebox to the host computer. One port must have a SCSI cable connected, and the other must have a SCSI terminator connected to it. ■ Power cord clip—Used to route the power cord away from other connectors and provide strain relief for the power cord connection. ■ Product serial number label—Needed for service calls.
Installation Getting connected 1. Using a flat-slotted screwdriver, remove the two screws securing the access panel to the lower right of the cabinet (see Figure 10). Figure 10: Removing the access panel 2. Connect the jukebox to your host computer and terminate the last device in the SCSI chain (see Figure 11).
Installation For a 10-drive jukebox, HP recommends one HBA per bus. This would require attaching two SCSI cables between the host and the jukebox, If the customer is limited to just one HBA, then the two busses must be daisy-chained together (see Figure 12). Daisy-chain cable Terminator SCSI cable to host Figure 12: Daisy-chaining 2 busses with a single HBA Note: The maximum cable length for LVDS is 12 meters. The maximum cable length for SE is 3 meters.
Installation Figure 13: Connecting and routing the power cord HP StorageWorks 3800ux/7100ux Optical Jukebox Setup Guide 29
Installation 6. Connect power to the jukebox. Power on the jukebox and then power on the host system (see Figure 14). Figure 14: Powering on the jukebox 7. If necessary, set the jukebox and drive SCSI ID’s by selecting READY > ADMIN * > SCSI ID’s * from the jukebox menu. Ensure that there are no SCSI ID conflicts with existing devices. Note: The default administrative password is “000 000 000”.
Installation ■ Drive 6 = 0 (if present) The default SCSI IDs for a 10-drive UDO jukebox are: ■ Jukebox = 6 ■ Bus 1: — Drive 1 = 5 — Drive 2 = 4 — Drive 3 = 3 — Drive 4 = 2 ■ Bus 2: — Drive 5 = 5 — Drive 6 = 4 — Drive 7 = 3 — Drive 8 - 2 — Drive 9 = 1 — Drive 10 = 0 Note: If the jukebox has been daisy-chained to accommodate for a single HBA, the SCSI IDs must be changed from the defaults to avoid conflicts.
Installation ■ Bus 2: — Drive 7 = 5 — Drive 8 - 4 — Drive 9 = 3 — Drive 10 = 2 Note: If the jukebox has been daisy-chained to accommodate for a single HBA, the SCSI IDs must be changed from the defaults to avoid conflicts.
Configuration 3 This chapter describes the following: ■ Using the jukebox on your host system, page 34 ■ Loading UDO media, page 38 HP StorageWorks 3800ux/7100ux Optical Jukebox Setup Guide 33
Configuration Using the jukebox on your host system The following procedures describe how to configure the jukebox with your host operating system. Note: To use 30-GB disks, your operating system or application software must support 8,192 byte-per-sector media. HP-UX 11.x versions provide this natively with kernel patches as applicable (see “Obtaining HP-UX patches” on page 35).
Configuration Connection to HP-UX (11.x) The following procedures are for configuring an HP-UX operating system to use native drivers with UDO jukeboxes. Obtaining HP-UX patches Your HP-UX system may require software patches to ensure that the standalone UDO drive will install and operate correctly with your system. HP-UX versions 11.0, 11.11 and 11.23 require patches. To view the most up-to-date list of patch requirements, visit http://www.hp.com/go/udo. To download required patches, go to http://www.hp.
Configuration 5. Verify that the current state column shows the driver as “out”. If the state is listed as “in”, skip the remaining schgr installation steps. 6. Highlight “schgr”. From the Actions menu select Add Driver(s) to Kernel. 7. Verify that pending state column is now listing “in”. 8. Return to the Actions menu and select Process New Kernel. This will install the driver, rebuild the kernel, and request a reboot of the system in order to move the kernel into place.
Configuration Connection to Sun Solaris, IBM AIX, Tru-64, and Linux Use third-party drivers. No native support is available with these operating systems. Note: For operating systems requiring third party drivers, HP recommends attaching the jukebox to the host with the host powered off. Power on the jukebox and then power on the server.
Configuration Loading UDO media Note: Label all disks before loading them into the jukebox. Some application software packages require that you load and eject disks by using instructions in the software. If you use a software application to manage files in the jukebox, check the software documentation before proceeding with these steps. 1. Start with READY, LOAD *, or EJECT * displaying on the control panel. 2. Press LOAD on the jukebox control panel. The mailslot on the front panel opens. 3.
Configuration 4. LOAD SLOT # will display, with # flashing to indicate the number of the first available storage slot in the jukebox. To select this storage slot number, press LOAD or ENTER. To choose a different storage slot, press NEXT or PREV until the desired slot number displays, and then press ENTER. 5. LOADING displays as the jukebox moves the disk to a slot. After the disk is loaded into the storage slot, LOAD * displays.
Configuration 40 HP StorageWorks 3800ux/7100ux Optical Jukebox Setup Guide
Troubleshooting Installation 4 This chapter describes the following: ■ Resolving installation issues, page 42 ■ Using HP StorageWorks Library and Tape Tools, page 45 HP StorageWorks 3800ux/7100ux Optical Jukebox Setup Guide 41
Troubleshooting Installation Resolving installation issues If the procedures in Table 5 do not address or resolve your problem, visit http://www.hp.com/go/udo for additional assistance, or contact HP technical support (see “Getting help” on page 8). Table 5: Troubleshooting installation Problem Solution Power Jukebox will not power on ■ ■ Host computer system does not recognize the jukebox or the drives ■ ■ ■ ■ ■ ■ ■ ■ ■ 42 Check that the power indicator light on the control panel is on.
Troubleshooting Installation Table 5: Troubleshooting installation (Continued) Problem Solution ■ Check that the application software is compatible with the jukebox. ■ Check that the device is properly installed and configured using HP StorageWorks Library & Tape Tools, available from http://www.hp.com/support/tape tools. The power-on selftest failed and DEVICE FAILED displays.
Troubleshooting Installation Table 5: Troubleshooting installation (Continued) Problem Solution Connection Other SCSI devices no longer work when the jukebox is installed ■ ■ ■ ■ 44 Check SCSI ID assignments and resolve any conflicts. Ensure that the SCSI ID for the HBA is different from that of the jukebox. Check for proper SCSI cabling and termination. Ensure the maximum cable length for the bus has not been exceeded (12 meters for LVDS and 3 meters for SE).
Troubleshooting Installation Using HP StorageWorks Library and Tape Tools HP StorageWorks Library and Tape Tools (L&TT) is a robust diagnostic tool for tape mechanisms, tape automation, magneto-optical and UDO products. L&TT provides functionality for firmware downloads, verification of device operation, maintenance procedures, failure analysis, corrective service actions, and some utility functions.
Troubleshooting Installation 46 HP StorageWorks 3800ux/7100ux Optical Jukebox Setup Guide
Glossary Glossary This glossary defines terms used in this guide or related to this product and is not a comprehensive glossary of computer terms. Glossary cartridge A plastic enclosure that contains an optical disk. The cartridge is labeled “A” and “B” to denote separate sides of the optical disk. The optical disk is never removed from the cartridge. disk See optical disk. driver A program that allows the operating system to communicate with a peripheral device.
Glossary multifunction drive An optical disk drive that supports both rewritable and WORM optical disks. The drive detects the disk type by reading a factory-stamped code on the disk, and automatically determines whether to operate in rewritable or WORM mode. optical disk A term synonymous with the 5.25-inch optical disk. There are two types of optical disks: rewritable and WORM. optical disk library See jukebox.
Index A H access panel location 26 mounting screws 26 accessories 22 authorized reseller, HP 9 help, obtaining 8 host configuring 34 troubleshooting 42 HP authorized reseller 9 storage web site 8 technical support 8 HP-UX 34, 35 humidity 13 C disks 36, 38 document conventions 6 related documentation 6 driver, schgr 35 E environmental considerations 13 F formatting disks 36 G getting help 8 installation 12 Index D I Index cable access hole 26 changing the SCSI IDs 38 clearance 13 configuring, h
Index patch HP-UX 35 Windows 34 ports, SCSI 26 power cord 22, 23, 28 receptacle 26 requirements 13 switch 26 troubleshooting 42 R rack stability, warning 8 related documentation 6 S SAM 35 schgr driver 35 SCSI bus type 42 SCSI IDs changing 38 SCSI interface ports 26 serial number location 26 50 strain relief clip 26 switch, power 26 symbols in text 7 T technical support, HP 8 temperature 13 text symbols 7 troubleshooting 42, 44, 45 U unpacking 14 W warning rack stability 8 web sites HP storage 8 L&T
