User’s Guide hp StorageWorks UDO Driver Version 1.04 For the hp StorageWorks 30ux Standalone UDO Drive Second Edition (July 2004) Part Number: 5969-5769 This guide provides an overview for the installation and use of the UDO driver software version 1.04 for MS Windows operating systems, including Windows 2000 Professional and Windows XP Professional.
© Copyright 2004 Hewlett-Packard Development Company, L.P. This software is a product of Software Architects, Inc. This document has been created, with permission, from material copyrighted by Software Architects, Inc. Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
Contents Contents About this Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Related documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Document conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 4 UDO Driver Version 1.
About this Guide About this Guide This user’s guide provides information to help you: ■ Install the UDO driverAbout software this Guide ■ Use the UDO driver software “About this Guide” topics include: ■ Related documentation, page 6 ■ Getting help, page 9 UDO Driver Version 1.
About this Guide Related documentation In addition to this guide, HP provides corresponding information: 6 ■ HP StorageWorks 30ux Standalone UDO Drive Getting Started Poster ■ HP StorageWorks 30ux Standalone UDO Drive Setup Guide UDO Driver Version 1.
About this Guide Conventions Conventions consist of the following: ■ Document conventions ■ Text symbols Document conventions This document follows the conventions in Table 1.
About this Guide Tip: Text in a tip provides additional help to readers by providing nonessential or optional techniques, procedures, or shortcuts. Note: Text set off in this manner presents commentary, sidelights, or interesting points of information. 8 UDO Driver Version 1.
About this Guide Getting help If you still have a question after reading this guide, contact an HP authorized service provider or access our web site: http://www.hp.com. HP technical support Telephone numbers for worldwide technical support are listed on the following HP web site: http://www.hp.com/support/. From this web site, select the country of origin. Note: For continuous quality improvement, calls may be recorded or monitored.
About this Guide HP authorized reseller For the name of your nearest HP authorized reseller: 10 ■ In the United States, call 1-800-345-1518 ■ In Canada, call 1-800-263-5868 ■ Elsewhere, see the HP web site for locations and telephone numbers: http://www.hp.com. UDO Driver Version 1.
Installing the Software 1 This chapter describes the following: ■ Preparing for installation, page 12 ■ Installation, page 14 UDO Driver Version 1.
Installing the Software Preparing for installation Important: Before using the UDO driver software, make sure you read the License Agreement that was provided with the software. You will see the same agreement during the installation process. If you do not accept the terms of the agreement, you may cancel before the UDO driver software is installed on your computer’s disk drive.
Installing the Software Caution: Due to limitations of the Windows operating system, 8192 byte/sector media can cause Windows operating systems to "blue screen" during boot up if media is loaded in the drive. There is a kernel fix for Windows 2000 and Windows XP Professional (Microsoft Security Patch KB835732) available for this problem from Microsoft support at http://support.microsoft.com/common/international.aspx. Select your country from the drop-down list.
Installing the Software Installation Caution: Before installing the UDO driver software, be sure that no other driver letter access UDF software is installed. This will conflict with the UDO driver software and may cause your system to stop booting. Uninstall any conflicting software before proceeding with the UDO driver software installation. To install the UDO driver software on your system: 1. Run SETUP.EXE, located on the UDO Driver Software CD. 2. Reboot Windows in order for the UDO drivers to load.
Using the Software 2 This chapter describes the following: ■ UDO driver software overview, page 16 ■ About Universal Disk Format (UDF), page 17 ■ Formatting a UDO disk, page 18 ■ Using a Write Mode, page 20 UDO Driver Version 1.
Using the Software UDO driver software overview The UDO driver software enables you to read and write UDO disks, as you would with floppies for example. The UDO driver software installs a drive letter for the UDO drive and allows you to read from and write to supported UDO disks using Windows Explorer and the Open and Save menu items within your applications. The UDO driver software is fully integrated into the Windows operating system.
Using the Software About Universal Disk Format (UDF) UDF is the key software technology that enables optical disks to be the true standard for digital convergence. UDF is the standard data format for all optical disks, which ensures universal compatibility with optical devices worldwide. The UDF format is created by the UDF file system. Based on ISO 13346, UDF is an internationally recognized standard developed by the Optical Storage Technology Association (OSTA).
Using the Software Formatting a UDO disk Note: For general information on Rewritable disks, refer to the HP StorageWorks 30ux Standalone UDO Drive User’s Guide that shipped with the product. To create a data disk using the UDO driver software: 1. Ensure the HP StorageWorks 30ux standalone UDO drive has been properly installed. Refer to the HP StorageWorks 30ux Standalone UDO Drive Setup Guide that shipped with the product. 2. Insert a blank UDO disk into the standalone UDO drive. 3.
Using the Software Note: The Capacity field shows the formatted size of the UDO disk. This is the per side size of the double-sided cartridge. 5. From the File system field, select the UDF version that you want to use. Note: For the widest interchange, use UDF version 1.02. For interchange with the newest operating systems, use UDF version 2.01. 6. Leave the Allocation unit size field empty.
Using the Software Using a Write Mode The UDO driver software can write data to the UDO disk in two modes. ■ Direct Write Mode turns off any caching in the software and writes the data directly to the UDO disk. This mode is slower but safer in that unwritten data does not remain in the operating systems caches where a power failure or system crash could cause the data to be lost.
Using the Software 3. Select the radio button for the setting that you want to use and click on the Apply button to activate the change. Note: When selecting Cached Write Mode, a confirmation window will appear reminding you of the possibility of data loss as previously explained. If you wish to proceed, click OK. UDO Driver Version 1.
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Troubleshooting 3 This chapter includes information on troubleshooting the UDO driver software. UDO Driver Version 1.
Troubleshooting Frequently Asked Questions (FAQs) If you have difficulties with the UDO driver software, review the common problems listed in Table 2 and try each solution. If the FAQs do not address or resolve your problem, visit http://www.hp.com/go/udo for additional assistance, or contact HP technical support (see “Getting help” on page 9). Table 2: FAQs Problem Solution The Tools tab on the Microsoft Device Properties menu does not appear to be working.
Troubleshooting Table 2: FAQs (Continued) Problem I can read from my standalone UDO drive, but cannot write to it. Solution ■ ■ Another device driver is interfering with the UDO driver software. Make sure that all other device driver software that could try to support the drive is disabled for the drive or removed from the system. The UDO driver software driver must be controlling the device in order to be able to write to it. The disk is write-protected.
Troubleshooting Table 2: FAQs (Continued) Problem I cannot get a drive letter for my standalone UDO drive. Solution ■ ■ ■ ■ 26 Another device driver is interfering with the UDO driver software. Make sure that there are no other UDF file systems installed. The device driver has not been loaded for the standalone UDO drive. The UDO driver software drivers should be installed in the directory System32/Drivers/ for Windows 2000 and XP.
Troubleshooting Table 2: FAQs (Continued) Problem I cannot select the standalone UDO drive’s “Format . . . “ menu item. Solution ■ ■ ■ The server hangs during boot or just after logging in. ■ ■ UDO Driver Version 1.04 User’s Guide The standalone UD drive was not powered on at boot time. At boot time, the SCSI HBA reports to Windows what drives are connected to it. Make sure that the standalone UDO drive is properly terminated and powered on while your computer is booting up.
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Index A technical support 9 authorized reseller, HP 10 I C installation 14 conventions document 7 equipment symbols 9 text symbols 7 L license agreement 12 M D media 16 mode, write 20 disk, formatting 18 document conventions 7 related documentation 6 F FAQs 24 formatting 18 G getting help 9 H help, obtaining 9 HP authorized reseller 10 storage web site 9 UDO Driver Version 1.
Index W warning rack stability 9 symbols on equipment 9 30 web sites HP storage 9 OSTA 17 write mode 20 UDO Driver Version 1.
