HP StorageWorks UDO Driver V1.04 for the HP StorageWorks 30ux Standalone UDO Drive User's Guide (5969-5769, July 2004)

Troubleshooting
26 UDO Driver Version 1.04 User’s Guide
I cannot get a drive letter for my
standalone UDO drive.
■ Another device driver is interfering
with the UDO driver software. Make
sure that there are no other UDF file
systems installed.
■ The device driver has not been
loaded for the standalone UDO
drive. The UDO driver software
drivers should be installed in the
directory System32/Drivers/ for
Windows 2000 and XP. Uninstall
and then reinstall the UDO driver
software to ensure that is has been
installed correctly.
■ The Device Manager is not
recognizing the drive. Check to
make sure the SCSI bus is properly
terminated, the cables are securely
attached, and that the standalone
UDO drive is powered on.
■ There are SCSI ID conflicts. Resolve
any conflicts. Two SCSI peripherals
set to the same SCSI ID will cause
your computer to hang or act
erratically. Normally, the SCSI host
bus adapter (HBA) has been preset
at ID 7. Check to make sure that all
drives connected to not conflict with
each other or the SCSI HBA.
Table 2: FAQs (Continued)
Problem Solution