HP StorageWorks All-in-One Storage System user guide (440583-005, February 2008)

SolutionPossible causeDescriptionAlert textObject
No action is required.
Operation is being
performed that
prevents logical disk
from being used.
Logical disk not
usable while an
operation is being
performed.
Status: Not
ready
Return the logical disk to
online.
Administrator has
taken logical disk
offline.
Logical disk is not
usable.
Status: Offline
See array controller
documentation for more
information.
Hardware failure has
occurred.
Logical disk is not
usable.
Status: Failed
Recovering from logical disk failure
Application component or shared folder data stored on a logical disk that failed is lost. To recover
the data and reallocate storage on your HP All-in-One Storage System, replace any failed hard drives,
allocate new storage on your HP All-in-One Storage System using a storage-allocation wizard to
replace the lost storage, and then restore the data to the new allocated storage using a backup (see
“Restoring data from backups” on page 84).
NOTE:
Snapshots cannot be used to recover data lost as a result of logical disk failure. Snapshots of Exchange
storage groups, SQL Server databases, user-defined applications, and shared folders are stored on the
same logical disks as the original data, and therefore are also lost.
Maintenance updates
Regular updates to the storage system are supplied on the HP All-in-One Storage System Service
Release DVD. The Service Release DVD can be obtained at http://www.software.hp.com.
Individual updates for each product are available for download from the HP Support web site at
http://h18023.www1.hp.com/support/selfrepair/na/replace_part.asp.
System updates
System updates to the hardware (BIOS, firmware, drivers), critical updates, and hotfixes for the
operating system and other related software updates are bundled on the Service Release DVD.
Troubleshooting resources
HP web site
Troubleshooting tools and information, as well as the latest drivers and flash ROM images, are
available at http://www.hp.com.
All-in-One Storage System 117