HP StorageWorks Command Console V2.5 User Guide (AA-RV1UA-TE, March 2005)
Table Of Contents
- Contents
- About this Guide
- About SWCC
- Using Command Console
- Setting Up Notification
- Required Components for Notification
- Setting Up Pager Notification
- Using SWCC with a Third-Party Storage Management Program
- Using Event Logging on the Client System to Monitor Your Subsystem
- Interpreting Agent Email Messages
- About Event Information Fields
- Mapping State Change Digits to RAID System Components
- Table 11: State Change Digit Position and Corresponding RAID system Component
- The First Digit of the State Change Field (Overall RAID System)
- The Second Digit of the State Change Field (Disks)
- The Third Digit of the State Change Field (Power Supply)
- The Fourth Digit of the State Change Field (Fans)
- The Fifth Digit of the State Change Field (Battery)
- The Sixth Digit of the State Change Field (Temperature)
- The Seventh Digit of the State Change Field (This_Controller)
- The Eighth Digit of the State Change Field (Communications LUN)
- The Ninth Digit of the State Change Field (Other_Controller)
- The 10th Digit of the State Change Field (External Factors)
- The 11th Digit of the State Change Field (Logical Units)
- Using the Storage Window
- Why Use the Storage Window?
- Configuring a Controller
- Creating Virtual Disks
- Deleting Virtual Disks
- Modifying Virtual Disks
- Configuring the Operating System to Recognize Virtual Disk Changes
- Setting Passwords and Security Options (Network Only)
- Managing and Creating Spare Devices
- Using Configuration Files
- Understanding the Icons
- CLI Window
- Integrating SWCC with Insight Manager
- Troubleshooting
- Troubleshooting Connection Problems
- Invalid Network Port Numbers During Installation
- Network Port Assignments for UNIX-Client/Server Systems
- DHCP and WINS
- Connecting Via the Host SCSI Port
- “Access Denied” Message
- Adding New System by Using Internet Protocol Address May Cause Client to Stop Responding
- “No Agent Running” Message When Adding System to the Navigation Tree
- Troubleshooting the Client
- Authorization Error When Adding an Agent System
- Cannot Open Storage Window
- Client Hangs When LUN Is Deleted
- CLI RUN Commands
- Event Notification for Subsystems Connected to a Client System
- Invalid or Missing Fault Displays and Event Logs
- Pager Notification Continues After Exiting the Command Console Client
- Reconfiguration After Controller Replacement
- Some Graphics Do Not Scale Well with Large Fonts
- Starting Client from the Command Prompt
- Warning Message Windows
- Virtual Disk Recovery from a Configuration File
- Troubleshooting the HS-Series Agents
- Cluster Integration for the HS-Series Agents
- Troubleshooting Connection Problems
- Using the Command Console LUN
- Interpreting SNMP Traps
- Glossary
- Index
57Command Console V2.5 User Guide
4
Interpreting Agent Email
Messages
Note: This chapter does not apply to the HS-Series Agents running on
Windows NT 4.0, Windows 2000, or Windows Server 2003.
Most of the information in this chapter pertains to the event information email
messages that the RAID Manager agent sends when an event occurs. If the Agent
email notification feature is enabled when a RAID system event occurs, the Agent
sends notification to the specified email addresses. A storage system event can be
a change in the state of a physical storage device, a logical storage unit, or a
component of the physical enclosure.
The message specifies the name of the host to which the RAID array reporting the
event is connected. The message states the severity of the problem as one of these
three levels:
■ Critical
■ Warning
■ Informational
The email message is displayed in the following format:
-----------------
From RaidManager Tue Oct 6 15:59:59 1998
Date: Tue, 6 Oct 1998 15:59:58 -0500 (EST)
From: RaidManager
This is an automatic message from your StorageWorks
RAID Agent, steamd. The following message was just received.
Please check your syslog files and RAID box!
Hostname: Suncity
CRITICAL: Validation failed - Unauthorized client
(shr-dhcp-24-188.shr.dec.com, access level: -1); connection
refused (SP_TCP: ClientConnect)
End Of Automatic Message.
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