director 2/64 installation guide

director 2/64 installation guide 2–55
Installing and Configuring the Director 2/64
Figure 2–34: Configure E-Mail dialog box
a. Type the IP address or DNS host name of the SMTP server in the SMTP
Server field. Use 64 or fewer alphanumeric characters.
b. For the E-Mail Addresses fields, type the e-mail addresses of up to five
recipients who should be informed of system events. Use 64 or fewer
alphanumeric characters for each entry.
2. To enable e-mail transmission of configured addresses, click Enable E-Mail
Event Notification. A check mark displays in the box when transmission is
enabled.
NOTE: Using HAFM, enable or disable e-mail event notification for each director
individually.
3. Click OK to save the information and close the dialog box.
4. Double-click the Director 2/64 icon. The Hardware View page for the selected
director displays.
5. Choose Maintenance > Enable E-Mail Notification. A check mark displays in
the check box to indicate that e-mail notification for the director is enabled.
Configure and Enable Call-Home Features
There are two call-home features provided. The HAFM server has a call-home feature
that provides automatic dial-out through the modem to a service support facility to
report director problems. This is provided in the shipped software.
In addition, the Proactive Services Call-Home feature reports events via the LAN to a
SANworks Management Appliance or other server running the Proactive Services
software. To order Proactive Services software, contact your HP customer service
representative.
The following sections describe configuring both call-home features.
IMPORTANT: As shipped, the software includes the call-home via dial-out feature. In order to
use the Proactive Services call-home, you must order the Proactive Services software. You can
use either feature, but not both.
Configure the Call-Home via Dial-out Feature
The HAFM server has a call-home feature that provides automatic dial-out through
the modem to a service support facility to report director problems. The problem is
logged into the support facility’s tracking system for resolution.