director 2/64 installation guide

2–60 director 2/64 installation guide
Installing and Configuring the Director 2/64
Configure and Enable the Proactive Services
Call-Home via LAN Feature
The HAFM server call-home feature provides automatic event notification to a
support center for reporting director problems. In order to report events, this feature
requires the HAFM server to have a valid LAN connection to a SANworks
Management Appliance or other server running the HP Proactive Services software.
IMPORTANT: To order Proactive Services software, contact your HP customer service
representative.
Use these steps to configure call-home on the HAFM server.
NOTE: These steps are valid only for an initial installation.
1. Verify that the server is connected to a LAN with Internet access.
2. Locate the rns.properties file in the following location:
c:\HAFMData
Following is an example of file contents:
RnsDataDir=c:\HAFMData\RnsData
RnsEventDir=c:\HAFMData\RnsData
RnsLogDir=c:\HAFMData\Rnsdata
CSGIpAddress=
CSGPort=2069
CSGExePath=/ms/eventAsync
3. Using any ASCII text editor, such as Microsoft Notepad or Wordpad, make the
following changes to the rns.properties file:
a. CSGIpAddress—Enter an IP address of the HP Services Gateway in
appropriate format (xxx.xxx.xxx.xxx).
You should only need to enter an IP address for CSGIpAddress, unless default
values were changed on the HP Services Gateway.
b. CSGPort—The port that data is sent to on the HP Services Gateway. By
default, the value is set at 2069.
c. CSGExePath—The executable path that is configured in conjunction with
CSGIpAddress and CSGPort. By default, the path is set to /ms/eventAsync.
4. Reboot the HAFM server. Reboot is only necessary when the contents of the file
rns.properties has been changed.