director 2/64 service manual

2–58 director 2/64 service manual
Diagnostics
Table 2–8 lists the error messages and associated steps that describe fault isolation
procedures.
8
Transmit or receive errors for a director’s Ethernet adapter (on each CTP2 card)
exceeded a threshold, the director-to-HAFM server link was not connected, or the
director-to-HAFM server link timed out. A problem with the Ethernet cable, Ethernet
hub or hubs, or other LAN-attached device is indicated.
Verify the director is connected to the HAFM server through one or more Ethernet
hubs.
1. Ensure an RJ-45 Ethernet cable connects both of the director’s CTP2 cards to an
Ethernet hub. If not, connect the cables as directed by the customer.
2. Ensure an RJ-45 Ethernet cable connects the HAFM server adapter card to an
Ethernet hub. If not, connect the cable as directed by the customer.
3. Ensure the Ethernet cables are not damaged. If damaged, replace the cables.
Was a corrective action performed?
NO YES
↓ Go to step 1.
9
Does the LAN configuration use multiple (up to four) Ethernet hubs that are
daisy-chained?
YES NO
Table 2–8: MAP 400: Error Messages and Actions
Error Message Action
Never connected. Go to step 8.
Link timeout. Go to step 8.
Protocol mismatch. Go to step 15.
Duplicate session. Go to step 18.
Unknown network address. Go to step 21.
Incorrect product type. Go to step 23.