director 2/64 service manual

2–62 director 2/64 service manual
Diagnostics
5. Record the IP address, then click OK to close the dialog box. At the Network
dialog box, click OK to close the dialog box.
6. Close the Control Panel window.
Continue.
20
Configure the HAFM server reporting the Duplicate Session communication problem
as a client.
1. At the Products View, click Logout/Exit and choose Logout. The HAFM Login
dialog box displays.
2. At the HAFM Login dialog box, type a user name and password (obtained in
MAP 0000: Start MAP on page 2–12, and both are case sensitive).
3. Type the IP address of the HAFM server running the first instance of the HAFM
application in the HAFM Server field.
4. Click Login. The HAFM application opens as a client and the Products View
displays.
Did the HAFM server reconfigure as a client and did the Ethernet connection recover?
NO YES
↓ The director-to-HAFM server connection is restored and the second HAFM
server is operational as a client.
Exit MAP.
Contact the next level of support. Exit MAP.
21
The IP address defining the director to the HAFM application is incorrect or unknown
and must be verified. A maintenance terminal (PC) and asynchronous RS-232 null
modem cable are required to verify the director’s IP address. The tools are provided
with the director or by service personnel. To verify the IP address:
1. Remove the protective cap from the 9-pin maintenance port at the rear of the
director (a phillips-tip screwdriver may be required). Connect one end of the
RS-232 null modem cable to the port.
2. Connect the other cable end to a 9-pin communication port (COM1 or COM2) at
the rear of the maintenance terminal PC.