director 2/64 service manual

director 2/64 service manual 2–73
Diagnostics
The gray square indicates the HAFM server cannot communicate with the director
because:
• The director-to-HAFM server Ethernet link failed.
• AC power distribution in the director failed, or AC power was disconnected.
• Both of the director’s CTP2 cards failed.
Continue.
15
At the director, inspect the amber LED at the top of each CTP2 card.
Is the amber LED illuminated on both CTP2 cards?
NO YES
↓ Failure of both CTP2 cards is indicated. Go to step 7.
Analysis for an Ethernet link or AC power distribution failure is not described in this
MAP. Go to MAP 0000: Start MAP on page 2–12. If this is the second time at this
step, contact the next level of support. Exit MAP.
16
An SBAR assembly is not recognized by director firmware because the firmware
version is not supported or the SBAR assembly failed. Advise the customer of the
problem and determine the correct firmware version to download from the HAFM
server.
Download the firmware (Download a Firmware Version to a Director on page 3–52).
Perform the data collection procedure after the download.
Continue.
17
Did the firmware download solve the problem?
NO YES
↓ The director is operational. Exit MAP.
An SBAR assembly failure is indicated. Go to step 9.