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director 2/64 service manual

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director 2/64 service manual 2–111
Diagnostics
8
Re-install the HAFM application (Install or Upgrade Software on page 3–57).
Did the HAFM application install and open successfully?
NO YES
↓ The PC is operational. Exit MAP.
9
Advise the customer and next level of support that the PC hard drive should be
restored to its original factory configuration. If the customer and support personnel do
not concur, go to step 10.
1. Restore the PC hard drive using the HAFM Server Restore/Boot CD shipped with
the PC. Refer to the readme.txt file on the CD for instructions.
2. Install the HAFM application.
Did the PC hard drive format, and did the operating system and HAFM application
install and open successfully?
NO YES
↓ The PC is operational. Exit MAP.
10
Additional analysis for the failure is not described in this MAP. Contact the next level
of support. Exit MAP.