director 2/64 service manual

director 2/64 service manual 3–53
Repair Information
2. Before downloading firmware version XX.YY.ZZ to a director, ensure that the
required version of the HAFM application as described in the firmware release
notes is running on the HAFM server.
a. Select About from the Help menu. The About dialog box displays and lists
the HAFM application version. Click OK to close the dialog box.
b. If required, install the correct version of the HAFM application (Install or
Upgrade Software on page 3–57).
3. Double-click the icon representing the director to which the firmware version will
be downloaded. The Hardware View for the selected director displays.
4. As a precaution to preserve director configuration information, perform the data
collection procedure (Collecting Maintenance Data on page 3–37).
5. Click Maintenance and choose Firmware Library. The Director 2/64
Firmware Library dialog box displays.
6. Select the firmware version to be downloaded and click Send. The send function
verifies existence of certain director conditions before the download process
begins. If an error occurs, a message displays indicating the problem must be
fixed before firmware is downloaded. Conditions that terminate the process
include:
— A redundant CTP2 card failure.
— The firmware version is being installed to the director by another user.
— The director-to-HAFM server link is down.
If a problem occurs and a corresponding message displays, go to MAP 0000: Start
MAP on page 2–12 to isolate the problem. If no error occurs, the Send Firmware
confirmation box displays, as shown in Figure 3–32.
Figure 3–32: Send Firmware dialog box
7. Click Yes. The Send Firmware dialog box displays.