director 2/64 service manual

4–8 director 2/64 service manual
FRU Removal and Replacement
— Do not reinstall the failed replacement CTP2 card because this can corrupt
director firmware. Obtain a new CTP2 card and perform this replacement
procedure.
6. Verify that synchronization is complete by viewing the Event Log.
7. Connect the Ethernet LAN cable to the RJ-45 connector on the faceplate of the
replacement CTP2 card.
8. Disconnect the ESD wrist strap from the director chassis and your wrist.
9. Inspect the CTP2 card to ensure the amber LED is extinguished. If the amber LED
is illuminated, go to MAP 0000: Start MAP on page 2–12 to isolate the problem.
10. At the HAFM server’s Hardware View, click Logs and choose Event Log. The
Event Log displays. Ensure the following event codes display in the log:
— 410-CTP2 card reset.
— 416-Backup CTP2 installed.
— 422-CTP2 firmware synchronization complete (only if the firmware versions
on the two CTP2 cards are different).
If the event codes do not display in the log, go to MAP 0000: Start MAP on page
2–12 to isolate the problem.
11. At the Hardware View, observe the graphic representing the replacement card
and ensure no alert symbols display that indicate a failure (yellow triangle or red
diamond). If a problem is indicated, go to MAP 0000: Start MAP on page 2–12 to
isolate the problem.
12. At the Hardware View, double-click the graphic representing the replacement
card to open the FRU Properties dialog box. Verify that CTP2 card information
(FRU name, position, and state) is correct. If a problem is indicated, go to MAP
0000: Start MAP on page 2–12 to isolate the problem.
13. If necessary, close and lock the equipment cabinet door.
14. Perform the data collection procedure (Collecting Maintenance Data on page
3–37).
15. If the customer requests the replacement CTP2 card be set as the active card,
perform a FRU switchover. At the Hardware View, right-click the graphic
representing the replacement card to open a menu, then choose Switchover.