director 2/64 service manual

2–12 director 2/64 service manual
Diagnostics
MAP 0000: Start MAP
This MAP describes initial fault isolation for the Director 2/64. Fault isolation begins
at the HAFM server, failed director, or Internet-connected personal computer (PC)
running the Embedded Web Server interface or attached host.
1
Prior to fault isolation, acquire the following information from the customer:
• A system configuration drawing or planning worksheet that includes the HAFM
server, directors, other HP products, and device connections.
• The location of the HAFM server and all directors.
• The internet protocol (IP) address, gateway address, and subnet mask for the
director reporting the problem.
• If performing fault isolation using the HAFM server:
— The Windows 2000 user name and password. These are required when
prompted during any MAP or repair procedure that directs the HAFM server
to be rebooted.
— The user name, maintenance password, and HAFM server name. All are case
sensitive and required when prompted at the HAFM Login dialog box.
• If performing fault isolation using the Embedded Web Server interface, the
director user name and password. Both are case sensitive and required when
prompted at the Username and Password Required dialog box.
Continue.
2
Are you at the HAFM server?
YES NO
↓ Go to step 24.
3
Did the HAFM server lock up or crash and:
• Display an application warning or error message, or
• Not display an application warning or error message, or