director 2/64 service manual
director 2/64 service manual 2–15
Diagnostics
• A red diamond with yellow background indicates that the director is not
operational.
• A gray square indicates that the status of the director is unknown.
Does a gray square display as the background to the icon representing the director
reporting the problem?
YES NO
↓ Go to step 11.
The gray square indicates the HAFM server cannot communicate with the director
because:
• The director-to-HAFM server Ethernet link failed.
• AC power distribution in the director failed, or AC power was disconnected.
• Both of the director’s control processor (CTP2) cards failed.
Continue.
8
Ensure the director reporting the problem is connected to facility AC power and the
power switch (circuit breaker) at the rear of the director is set to the ON (up) position.
Inspect the director for indications of being powered on, such as:
• At the front bezel, an illuminated power LED (green) or system error LED
(amber).
• An illuminated green LED on the active CTP2 card, and illuminated green PWR
OK LEDs on both power supplies.
• Audio emanations and airflow from cooling fans.
Is the director powered on?
YES NO
↓ A power distribution problem is indicated. Go to step 23 to obtain event
codes. If no event codes are found, go to MAP 0100: Power Distribution
Analysis on page 2–34. Exit MAP.
9
At the director, inspect the amber LED at the top of each CTP2 card.