director 2/64 service manual

director 2/64 service manual 2–21
Diagnostics
↓ The director is operational. Exit MAP.
A link incident problem is indicated. Go to step 23 to obtain event codes. If no event
codes are found, go to MAP 0600: UPM Card Failure and Link Incident Analysis on
page 2–76. Exit MAP.
23
Obtain event codes from the director Event Log.
NOTE: If multiple event codes are found, note all codes and associated severity levels. Record
the date, time, and listed sequence, and determine if the codes are related to the reported
problem. Begin fault isolation with the most recent event code with the highest severity level.
Other codes may accompany this event code, or may indicate a normal indication after a
problem has been recovered.
1. At the Hardware View, choose Logs > Event Log. The Event Log displays, as
shown in Figure 2–4.
2. Record the event code, date, time, and severity (Informational, Minor, Major, or
Severe).
3. Record all event codes that may relate to the reported problem.
Figure 2–4: Event Log
Were one or more event codes found?
NO YES
↓ Go to Table 2–3 starting on page 2-2.