director 2/64 service manual
director 2/64 service manual 2–43
Diagnostics
• The director-to-PC Internet link could not be established.
• AC power distribution in the director failed, or AC power was disconnected.
• Both of the director’s CTP2 cards failed.
Continue.
27
Ensure the director reporting the problem is connected to facility AC power and the
power switch (circuit breaker) at the rear of the director is set to the ON (up) position.
Inspect the director for indications of being powered on, such as:
• At the front bezel, an illuminated power LED (green) or system error LED
(amber).
• An illuminated green LED on the active CTP2 card.
• At least one green PWR OK LED illuminated on a power supply.
• Audio emanations and airflow from cooling fans.
Is the director powered on?
YES NO
↓ Go to step 14.
Analysis for an Ethernet link or dual CTP2 card failure is not described in this MAP.
Go to MAP 0000: Start MAP on page 2–12. If this is the second time at this step,
contact the next level of support. Exit MAP.
28
Inspect power supply operational states at the Embedded Web Server interface.
a. At the View panel, click the FRU Properties tab. The View panel (FRU
Properties tab) displays.
b. Inspect the Status fields for both power supplies.
Does the Status field display a Failed message for either power supply?
NO YES
↓ A redundant power supply failed. Go to step 7.
The director is operational. Exit MAP.