director 2/64 service manual

2–52 director 2/64 service manual
Diagnostics
NO YES
↓ An HAFM application error occurred. Click OK to close the dialog box and
close the HAFM application. Go to step 3.
5
Did the HAFM application display a dialog box with the message The software
version on this HAFM server is not compatible with the
version on the remote HAFM server?
YES NO
↓ Go to step 8.
6
The HAFM applications running on the HAFM server and client workstation are not at
compatible release levels. Recommend to the customer that the downlevel version be
upgraded.
Does the customer want the HAFM application upgraded?
YES NO
↓ Power off the client workstation. Exit MAP.
7
Upgrade the downlevel HAFM application (Install or Upgrade Software on page
3–57).
Did the software upgrade solve the problem?
NO YES
↓ The HAFM server is operational. Exit MAP.
Contact the next level of support. Exit MAP.
8
Did the Product Manager application display a dialog box with the message
Product Manager error 5001 or Product Manager error 5002?
NO YES