FW 07.00.00/HAFM SW 08.06.00 McDATA Intrepid 6064 Director Installation and Service Manual (620-000108-920, April 2005)

3
MAP 0300: Server Application Problem Determination
3-53
Maintenance Analysis Procedures (MAPS)
NO YES
↓ A SAN management application error occurred. Click OK to
close the window and close the application. Go to step 3.
5
Did the SAN management application display a window with the
message The software version on this management server is not
compatible with the version on the remote management server?
YES NO
↓ Go to step 8.
6
The SAN management applications running on the management
server and client workstation are not at compatible release levels.
Recommend to the customer that the downlevel version be upgraded.
Does the customer want the SAN management application
upgraded?
YES NO
↓ Power off the client workstation. Exit MAP.
7
Upgrade the downlevel SAN management application (Installing or
Upgrading Software on page 4-82).
Did the software upgrade solve the problem?
NO YES
↓ The management server or customer-supplied server
appears operational. Exit MAP.
Contact the next level of support. Exit MAP.
8
Did the Element Manager application display a window with the
message Element Manager error 5001 or Element Manager error
5002?
NO YES
↓ A Element Manager application error occurred. Click OK to
close the window and close the SAN management and
Element Manager applications. Go to step 3.