FW 07.00.00/HAFM SW 08.06.00 McDATA Intrepid 6064 Director Installation and Service Manual (620-000108-920, April 2005)

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Intrepid® 6064 Director Installation and Service Manual
Maintenance Analysis Procedures (MAPS)
9
Did the Element Manager application display a window with the
message Send firmware failed?
YES NO
↓ Go to step 11.
10
An attempt to download a firmware version from the management
server or customer-supplied server hard drive to the director failed.
Retry the operation (Managing Firmware Versions on page 4-56).
Did the firmware version download to the director?
NO YES
↓ The management server or customer-supplied server
appears operational. Exit MAP.
A CTP2 card failure is suspected. Go to MAP 0000: Start MAP on
page 3-9 to isolate the problem. Exit MAP.
11
Did the Element Manager application display a window with the
message The data collection process failed?
YES NO
↓ Go to step 13.
12
The data collection failed. Retry the process using a new CD
(Collecting Maintenance Data on page 4-39).
Did the data collection complete?
NO YES
↓ Exit MAP.
Contact the next level of support. Exit MAP.
13
Did the management server or customer-supplied server lock up or
crash and display a Dr. Watson for Windows 2000 dialog box
(Figure 3-17)?