FW 07.00.00/HAFM SW 08.06.00 McDATA Intrepid 6064 Director Installation and Service Manual (620-000108-920, April 2005)

3
MAP 0400: Loss of Server Communication
3-59
Maintenance Analysis Procedures (MAPS)
3
Is fault isolation being performed at the management server or
customer-supplied server?
YES NO
↓ Fault isolation is being performed through the SANpilot
interface. Go to step 24.
4
At the EFCM or SANavigator main window, is a grey square with
yellow exclamation mark associated with the icon representing the
director reporting the problem?
YES NO
↓ The director-to-server connection is restored and appears
operational. Exit MAP.
The status symbol indicates the management server or
customer-supplied server cannot communicate with the director
because:
• The director-to-server Ethernet link failed.
• AC power distribution in the director failed, or AC power was
disconnected.
• Both of the director CTP2 cards failed.
Continue.
5
Ensure the director reporting the problem is connected to facility AC
power and the power switch (circuit breaker) at the rear of the director
is set to the ON (up) position. Inspect the director for indications of
being powered on:
• At the front bezel, an illuminated power LED (green) or system
error LED (amber).
• An illuminated green LED on the active CTP2 card, and
illuminated green PWR OK LEDs on both power supplies.
• Audio emanations and airflow from cooling fans.