FW 07.00.00/HAFM SW 08.06.00 McDATA Intrepid 6064 Director Installation and Service Manual (620-000108-920, April 2005)

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3-64
Intrepid® 6064 Director Installation and Service Manual
Maintenance Analysis Procedures (MAPS)
15
A protocol mismatch occurred because the SAN management
application and the director firmware are not at compatible release
levels. Recommend to the customer that the downlevel version
(software or firmware) be upgraded.
Does the SAN management application require upgrade?
YES NO
↓ Go to step 17.
16
Upgrade the SAN management application (Installing or Upgrading
Software on page 4-82).
Did the director-to-server Ethernet connection recover?
NO YES
↓ The director-to-server connection is restored and appears
operational. Exit MAP.
Contact the next level of support. Exit MAP.
17
A director firmware upgrade is required (Download a Firmware
Version to a Director on page 4-64). Perform the data collection
procedure after the download.
Did the director-to-server Ethernet connection recover?
NO YES
↓ The director-to-server connection is restored and appears
operational. Exit MAP.
Contact the next level of support. Exit MAP.
18
An instance of the SAN management application is open at another
management server or customer-supplied server and communicating
with the director (duplicate session). Notify the customer and:
• Power off the management server or customer-supplied server
running the second instance of the application, or
• Configure the management server or customer-supplied server
running the second instance of the application as a client
workstation.