FW 07.00.00/HAFM SW 08.06.00 McDATA Intrepid 6064 Director Installation and Service Manual (620-000108-920, April 2005)

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Intrepid® 6064 Director Installation and Service Manual
Maintenance Analysis Procedures (MAPS)
To fault isolate software-related problems with the server, go to
MAP 0300: Server Application Problem Determination on page 3-49.
To fault isolate director-to-server communication problems, go to
MAP 0400: Loss of Server Communication on page 3-57.
1
Are you performing fault isolation at a customer-supplied server
communicating with the director through the SANpilot interface?
NO YES
↓ The server and Internet browser application are not McDATA-
supported and analysis for the failure is not described in this
MAP. Refer to the supporting documentation shipped with the
server for instructions to resolve the problem. Exit MAP.
2
Are you performing fault isolation at a customer-supplied, Unix-based
server running the client SAN management application?
NO YES
↓ Unix-based servers are not McDATA-supported and analysis
for the failure is not described in this MAP. Refer to the
supporting documentation shipped with the server for
instructions to resolve the problem. Exit MAP.
3
Are you performing fault isolation at one of the following servers?
• The management server running the Windows 2000
Professional operating system.
• A customer-supplied server running the client SAN management
application and a Windows operating system (Windows 95,
Windows 98, Windows 2000, Windows XP, or Windows NT 4.0).
• A customer-supplied server running the EFCM Lite application
and the Windows-based operating system.
YES NO
↓ Analysis for the server failure is not described in this MAP.
Contact the next level of support. Exit MAP.
4
At the server, close the EFCM Lite or SAN management application.