FW 07.00.00/HAFM SW 08.06.00 McDATA Intrepid 6064 Director Installation and Service Manual (620-000108-920, April 2005)

3
MAP 0800: Server Hardware Problem Determination
3-129
Maintenance Analysis Procedures (MAPS)
11
Re-install the SAN management application (Installing or Upgrading
Software on page 4-82).
Did the SAN management application install and open successfully?
NO YES
↓ The server appears operational. Exit MAP.
12
Advise the customer and next level of support that the server hard
drive should be restored to its original factory configuration. If the
customer and support personnel do not concur, go to step 13.
a. Format the server hard drive. Refer to supporting documentation
shipped with the server for instructions.
b. Install the Windows 2000 operating system and SAN
management application (Appendix E, Restore Management
Server).
Did the server hard drive format, and did the operating system and
SAN management application install and open successfully?
NO YES
↓ The server appears operational. Exit MAP.
13
Additional analysis for the failure is not described in this MAP. Contact
the next level of support. Exit MAP.