64 Service Manual (AA-RS2ED-TE, July 2004)

Diagnostics

116 Director 2/64 Service Manual

An SBAR assembly is not recognized by director firmware because the firmware

version is not supported or the SBAR assembly failed. Advise the customer of the

problem and determine the correct firmware version to download from the HAFM

appliance.

Download the firmware (“Download a Firmware Version to a Director” on

page 215). Perform the data collection procedure after the download. Continue.

Did the firmware download solve the problem?

NO YES

↓ The director is operational. Exit MAP.

An SBAR assembly failure is indicated. Go to step 9.

Is the Embedded Web Server interface operational?

NO YES

↓ Go to step 22.

A Page cannot be found, Unable to locate the server,

HTTP 404-file not found, or other similar message displays. The

message indicates the Web browser PC cannot communicate with the director

because:

■ The director-to-PC Internet link could not be established.

■ AC power distribution in the director failed, or AC power was disconnected.

■ Both of the director’s CTP2 cards failed.

Continue.