64 Service Manual (AA-RS2ED-TE, July 2004)

Diagnostics

117Director 2/64 Service Manual

Ensure the director reporting the problem is connected to facility AC power and

the power switch (circuit breaker) at the rear of the director is set to the ON (up)

position. Inspect the director for indications of being powered on, such as:

■ At the front bezel, an illuminated power LED (green) or system error LED

(amber).

■ An illuminated green LED on the active CTP2 card.

■ At least one green PWR OK LED illuminated on a power supply.

■ Audio emanations and airflow from cooling fans.

Is the director powered on?

YES NO

↓ Analysis for an AC power distribution failure is not described in this

MAP. Go to “MAP 0000: Start MAP” on page 46. If this is the second

time at this step, contact the next level of support. Exit MAP.

At the director, inspect the amber LED at the top of each CTP2 card.

Is the amber LED illuminated on both CTP2 cards?

NO YES

↓ Failure of both CTP2 cards is indicated. Go to step 7.

Analysis for an Ethernet link failure is not described in this MAP. Go to “MAP

0000: Start MAP” on page 46. If this is the second time at this step, contact the

next level of support. Exit MAP.

Inspect fan module operational states at the Embedded Web Server interface.

1. At the View panel, click the FRU Properties tab. The View panel (FRU

Properties tab) displays.

2. Inspect the Status fields for both fan modules.

Does the Status field display a Failed message for either fan module?

NO YES

↓ A fan module failure is indicated. Go to step 5.