64 Service Manual (AA-RS2ED-TE, July 2004)

Diagnostics

137Director 2/64 Service Manual

The attached device is causing the recurrent link incident. Notify the customer of

the problem and have the system administrator:

1. Inspect and verify operation of the attached device.

2. Repair the attached device if a failure is indicated.

3. Monitor port operation for approximately five minutes.

Did the link incident recur?

YES NO

↓ The attached device, Fibre Channel link, and director are operational.

Exit MAP.

The director port reporting the problem is causing the recurrent link incident. The

recurring link incident indicates port or UPM card degradation and a possible

pending failure. Go to step 6.

A UPM card is not recognized by director firmware because the firmware version

is not supported or the UPM card failed. Advise the customer of the problem and

determine the correct firmware version to download from the HAFM appliance.

Download the firmware (“Download a Firmware Version to a Director” on

page 215). Perform the data collection procedure after the download. Continue.

Did the firmware download solve the problem?

NO YES

↓ The director is operational. Exit MAP.

A UPM card failure is indicated. Go to step 7.

Is the Embedded Web Server interface operational?

NO YES

↓ Go to step 45.