64 Service Manual (AA-RS2ED-TE, July 2004)

Diagnostics

138 Director 2/64 Service Manual

A Page cannot be found, Unable to locate the server,

HTTP 404-file not found, or other similar message displays. The

message indicates the Web browser PC cannot communicate with the director

because:

■ The director-to-PC Internet link could not be established.

■ AC power distribution in the director failed, or AC power was disconnected.

■ Both of the director’s CTP2 cards failed.

Continue.

Ensure the director reporting the problem is connected to facility AC power and

the power switch (circuit breaker) at the rear of the director is set to the ON (up)

position. Inspect the director for indications of being powered on, such as:

■ At the front bezel, an illuminated power LED (green) or system error LED

(amber).

■ An illuminated green LED on the active CTP2 card.

■ At least one green PWR OK LED illuminated on a power supply.

■ Audio emanations and airflow from cooling fans.

Is the director powered on?

YES NO

↓ Analysis for an Ethernet link, AC power distribution, or dual CTP2

card failure is not described in this MAP. Go to “MAP 0000: Start

MAP” on page 46. If this is the second time at this step, contact the

next level of support. Exit MAP.

Inspect UPM card operational states at the Embedded Web Server interface.

1. At the View panel, click the FRU Properties tab. The View panel (FRU

Properties tab) displays.

2. Inspect the Status fields for UPM cards. Scroll down the View panel as

necessary.