64 Service Manual (AA-RS2ED-TE, July 2004)

Diagnostics

151Director 2/64 Service Manual

A director E_Port segmented because a build fabric protocol error was detected.

1. Disconnect the fiber optic jumper cable from the segmented E_Port.

2. Reconnect the cable to the same port.

Did disconnecting and reconnecting the cable solve the problem and did both

directors join through the ISL to form a fabric?

NO YES

↓ The directors, associated ISL, and multi-switch fabric are operational.

Exit MAP.

Initial program load (IPL) the director (“IML, IPL, or Reset the Director” on

page 202).

Did the IPL solve the problem and did both directors join through the ISL to form

a fabric?

NO YES

↓ The directors, associated ISL, and multi-switch fabric are operational.

Exit MAP.

Perform the data collection procedure and contact the next level of support. Exit

MAP.

A director E_Port segmented because no director in the fabric is capable of

becoming the principal switch.

1. Notify the customer the director will set offline. Ensure the system

administrator quiesces Fibre Channel frame traffic through the director and

sets attached devices offline.

2. Set the director offline (“Set Offline State” on page 206).

3. At the Hardware View for the director, click Configure > Operating

Parameters > Switch Parameters. The Configure Switch Parameters dialog

box displays, as shown in Figure 36 on page 148.