64 Service Manual (AA-RS2ED-TE, July 2004)

Diagnostics

48 Director 2/64 Service Manual

Did the HAFM appliance crash and display a blue screen with the system dump

file in hexadecimal format (blue screen of death)?

NO YES

↓ A HAFM appliance application problem is indicated. Event codes are

not recorded. Go to “MAP 0300: HAFM Appliance Software

Problem Determination” on page 87. Exit MAP.

Is the HAFM application active?

NO YES

↓ Go to step 7.

Reboot the HAFM appliance.

1. Click Start > Shut Down. The Shut Down Windows dialog box displays.

2. Click Shut down on the drop-down list and click Ye s to power off the HAFM

appliance.

3. Wait approximately 30 seconds and press the power ( ) button on the liquid

crystal display (LCD) panel to power on the appliance and perform power-on

self-test (POST). During POST:

a. The green LCD panel illuminates.

b. The green hard disk drive (HDD) LED blinks momentarily, and processor

speed and random-access memory information display momentarily at the

LCD panel.

c. After a few seconds, the LCD panel displays a message, as shown in

Figure 8.

Figure 8: LCD panel during boot sequence

Boot from LAN?

Press <Enter>