FW V06.XX/HAFM SW V08.02.00 HP StorageWorks Director 2/64 Service Manual (AA-RS2ED-TE, July 2004)

Diagnostics
58 Director 2/64 Service Manual
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Obtain event codes from the director Event Log.
Note: If multiple event codes are found, note all codes and associated severity levels.
Record the date, time, and listed sequence, and determine if the codes are related to
the reported problem. Begin fault isolation with the most recent event code with the
highest severity level. Other codes may accompany this event code, or may indicate a
normal indication after a problem has been recovered.
1. At the Hardware View, click Logs > Event Log. The Event Log displays, as
shown in Figure 13.
2. Record the event code, date, time, and severity (Informational, Minor,
Major, or Severe).
3. Record all event codes that may relate to the reported problem.
Figure 13: Event Log
Were one or more event codes found?
NO YES
↓ Go to Table 5 on page 37.
Return to the MAP step that sent you here.
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Are you at the director reporting the problem?
YES NO
↓ Go to step 36.