64 Service Manual (AA-RS2ED-TE, July 2004)

Diagnostics

69Director 2/64 Service Manual

2. Inspect the Status fields for both power supplies.

Does the Status field display a Failed message for either power supply?

NO YES

↓ A power supply failure is indicated. Go to step 52 to obtain event

codes. If no event codes are found, go to “MAP 0100: Power

Distribution Analysis” on page 71. Exit MAP.

Inspect the Status fields for director FRUs, including CTP2 cards, SBAR

assemblies, fan modules, and the backplane.

Does the Status field display a Failed message for any of the FRUs?

YES NO

↓ The director is operational. Exit MAP.

An FRU failure is indicated. Continue to the next step to obtain event codes. If no

event codes are found, go to “MAP 0500: FRU Failure Analysis” on page 110.

Exit MAP.

Obtain event codes from the Embedded Web Server Event Log.

Note: If multiple event codes are found, note all codes and associated severity levels.

Record the date, time, and listed sequence, and determine if the codes are related to

the reported problem. Begin fault isolation with the most recent event code with the

highest severity level. Other codes may accompany this event code, or may indicate a

normal indication after a problem is recovered.

1. At the View panel, click Monitor at the left side of the panel. The Monitor

panel opens with the Port List panel displayed.

2. At the Monitor panel, click the Log tab. The Monitor Log panel displays, as

shown in Figure 17 on page 70.

3. Record the event code, date, time, and severity (Informational, Minor,

Major, or Severe).