64 Service Manual (AA-RS2ED-TE, July 2004)

Diagnostics

72 Director 2/64 Service Manual

Table 6 lists event codes, brief explanations of the codes, and the associated steps

that describe fault isolation procedures.

A redundant power supply is disconnected from facility power, not properly

installed, or has failed.

Verify the power supply is connected to facility power.

1. Ensure the AC power cord associated with the power supply (PS0 or PS1) is

connected to the rear of the director and a facility power receptacle. If not,

connect the cord as directed by the customer.

2. Ensure the associated facility circuit breaker is on. If not, ask the customer to

set the circuit breaker on.

3. Ensure the AC power cord is not damaged. If damaged, replace the cord.

Was a corrective action performed?

YES NO

↓ Go to step 5.

Verify redundant power supply operation.

1. Inspect the power supply and ensure the green PWR OK LED illuminates

and all amber LEDs extinguish.

2. At the Hardware View, observe the graphic representing the power supply and

ensure a failure symbol (blinking red and yellow diamond) does not display.

Table 6: MAP 0100: Event Codes

Event Code Explanation Action

200 Power supply AC voltage failure. Go to step 3

201 Power supply DC voltage failure. Go to step 7

202 Power supply thermal failure. Go to step 7

208 Power supply false shutdown. Go to step 8