64 Service Manual (AA-RS2ED-TE, July 2004)

Diagnostics

79Director 2/64 Service Manual

The grey square indicates the HAFM appliance cannot communicate with the

director because:

■ The director-to-HAFM appliance Ethernet link failed.

■ AC power distribution in the director failed, or AC power was disconnected.

■ Both of the director’s CTP2 cards failed.

Continue.

Ensure the director reporting the problem is connected to facility AC power and

the power switch (circuit breaker) at the rear of the director is set to the ON (up)

position. Inspect the director for indications of being powered on, such as:

■ At the front bezel, an illuminated power LED (green) or system error LED

(amber).

■ An illuminated green LED on the active CTP2 card.

■ At least one green PWR OK LED illuminated on a power supply.

■ Audio emanations and airflow from cooling fans.

Is the director powered on?

YES NO

↓ Go to step 14.

Analysis for an Ethernet link or dual CTP2 card failure is not described in this

MAP. Go to “MAP 0000: Start MAP” on page 46. If this is the second time at this

step, contact the next level of support. Exit MAP.

Is the Embedded Web Server interface operational?

NO YES

↓ Go to step 28.