64 Service Manual (AA-RS2ED-TE, July 2004)

Diagnostics

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Did the View All - HAFM 8 window display and is the HAFM application

operational?

NO YES

↓ The problem is transient and the HAFM appliance is operational. Exit

MAP.

Contact the next level of support. Exit MAP.

Did the HAFM application display a dialog box with the message Connection

to HAFM appliance lost-click OK to exit application or

HAFM application error n (where n is an error message number 1

through 8 inclusive)?

NO YES

↓ A HAFM application error occurred. Click OK to close the dialog

box and close the application. Go to step 3.

Did the HAFM application display a dialog box with the message The

software version on this HAFM appliance is not

compatible with the version on the remote HAFM

appliance?

YES NO

↓ Go to step 8.

The HAFM applications running on the HAFM appliance and client workstation

are not at compatible release levels. Recommend to the customer that the

downlevel version be upgraded.

Does the customer want the HAFM application upgraded?

YES NO

↓ Power off the client workstation. Exit MAP.