64 Service Manual (AA-RS2ED-TE, July 2004)

Diagnostics

97Director 2/64 Service Manual

Ensure the director reporting the problem is connected to facility AC power and

the power switch (circuit breaker) at the rear of the director is set to the ON (up)

position. Inspect the director for indications of being powered on, such as:

■ At the front bezel, an illuminated power LED (green) or system error LED

(amber).

■ An illuminated green LED on the active CTP2 card, and illuminated green

PWR OK LEDs on both power supplies.

■ Audio emanations and airflow from cooling fans.

Is the director powered on?

YES NO

↓ A power distribution problem is indicated. Go to “MAP 0100: Power

Distribution Analysis” on page 71. Exit MAP.

At the director, inspect the amber LED at the top of each CTP2 card.

Is the amber LED illuminated on both CTP2 cards?

NO YES

↓ Failure of both CTP2 cards is indicated. Go to “MAP 0500: FRU

Failure Analysis” on page 110. Exit MAP.

The director-to-HAFM appliance Ethernet link failed. Perform the following:

1. At the physical map, right-click the icon with the grey square and exclamation

mark representing the director or switch reporting the problem. A pop-up

menu displays.

2. Click Element Manager. The Hardware View displays and the following

occurs:

■ A grey square displays at the alert panel.

■ No FRUs are visible for the director.

■ The Director 2/64 Status table is yellow, the Status field displays No

Link, and a reason for the link failure.