DCFM Enterprise User Manual (53-1001775-01, June 2010)

DCFM Enterprise User Manual 105
53-1001775-01
Chapter
4
Call Home
In this chapter
About call home. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Showing a call home center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Hiding a call home center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Editing a call home center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Enabling a call home center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Enabling support save. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Testing the call home center connection . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Disabling a call home center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Viewing Call Home status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Assigning a device to the call home center . . . . . . . . . . . . . . . . . . . . . . . . . 118
Removing a device from a call home center . . . . . . . . . . . . . . . . . . . . . . . . 118
Removing all devices and filters from a call home center . . . . . . . . . . . . . 119
Defining an event filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Assigning an event filter to a call home center . . . . . . . . . . . . . . . . . . . . . . 120
Assigning an event filter to a device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Overwriting an assigned event filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Removing an event filter from a call home center . . . . . . . . . . . . . . . . . . . 121
Removing an event filter from a device . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Removing an event filter from the Call Home Event Filters table. . . . . . . . 122
Searching for an assigned Event Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122