DCFM Enterprise User Manual (53-1001775-01, June 2010)

664 DCFM Enterprise User Manual

53-1001775-01

FICON troubleshooting

The following section states a possible issue and the possible cause for FICON errors.

Firmware download troubleshooting

The following section states a possible issue and the recommended solution for firmware download

errors.

Problem Causes

FICON not supported on switch error. FICON Unsupported Configurations:

• FICON is not supported on base switches.

• FICON is not supported on a switch which has an XISL configured.

• FICON is not supported if the PID format is 2.

• FICON is not supported if 10 bit address is enabled on 384-port Backbone Chassis

for non-default switch.

• FICON is not supported if any port address is greater than the maximum port number

of the switch.

• 48-port blades are not allowed in the Director Chassis for FICON.

• FICON is not supported if virtual fabrics is disabled in the 384-port Backbone

Chassis and 192-port Backbone Chassis with 48-port blades. However if virtual

fabrics is enabled the 48-port blade is enabled as long as it is part of a logical switch.

If the 48-port blade is part of the base switch and FMS mode is enabled, then Fabric

OS persistently disables the ports.

• FICON is not supported on Admin Domain-enabled fabrics.

Problem Resolution

If you configured an internal FTP server and the

Management application server is running

IPv6, firmware download is not supported.

Choose from one of the following options:

• If the Management application is running IPv6 only, configure an external FTP server.

• If the Management application is running IPv4 and IPv6, configure IPv4 to be the

preferred address.