DCFM Professional Plus User Manual (53-1001774-01, June 2010)

DCFM Professional Plus User Manual 615

53-1001774-01

Chapter

Troubleshooting

In this chapter

•FC troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 615

•IP troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 619

•Client browser troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 623

•Fabric tracking troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 623

•Launch Client troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 625

•Performance troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 628

•Port Fencing troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 632

•Server Management Console troubleshooting . . . . . . . . . . . . . . . . . . . . . . 632

•Supportsave troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 634

•View All list troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 635

•Zoning troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 635

FC troubleshooting

NOTE

FC troubleshooting is only available for Fabric OS devices.

You can perform the following operations using FC troubleshooting:

• Trace Route (Path Information and FC Ping) – Use to obtain the detailed routing information for

any two selected device ports. The devices can exist in the same fabric or in two different

fabrics shared through FC Routers.

• Device Connectivity Troubleshooting – Use to identify any problems that might be preventing

communication between the two selected device ports. The device ports can be selected from

the same fabric or from two different fabrics.

• Fabric Device Sharing Diagnosis (pure Fabric OS fabrics only) – Use to confirm that any two or

more selected fabrics are capable of sharing devices between them.