edge switch 2/32 product manager user guide

edge switch 2/32 product manager user guide 2–3
Monitoring and Managing the Switch
No Link Status
If the Ethernet network connection between the HAFM server and the Switch is down,
the Hardware view displays the front and rear of the unit without FRUs. The Switch
Status table at the top of the Hardware view changes to display the status (No Link)
and reason with a yellow background. The name, description, and location fields are
blank.
The Reason field on the Switch Status table displays one of the following reasons
when there are no links:
• Never Connected — A network connection was never established between the
Switch and the HAFM server or if the CTP card has failed. Check the IP
addresses, the Ethernet local area network (LAN) physical connection between
the Switch and HAFM server, and other network connection conditions.
Note that the CTP card is not a FRU. If it fails, the Switch must be replaced.
• Link Timeout — The network connection that was established between the
Switch and HAFM server has been lost. Check the IP addresses, the Ethernet
LAN physical connection between the Switch and HAFM server, IP addresses,
and other network components.
• Protocol Mismatch — The Switch and the HAFM server are not at compatible
software release levels. Update the HAFM software version.
• Duplicate Session — A link has previously been established between the Switch
and another instance of the HAFM server. Connect to the previously established
HAFM server from the HAFM login screen.
• Unknown Network Address — The address defined for the Switch in the HAFM
could not be found in the domain name server (DNS). Either the name was
mistyped when the Switch was added to the HAFM, or the name was not available
from the DNS. Check the network IP address for the Switch definition in the
HAFM by right-clicking the product icon and choosing Properties. The IP
address displays in the Network Address field.
• Incorrect Product Type — The product at the configured network address is not
a Switch. Verify address, configuration, and product type.