McDATA® Sphereon 3032 and 3232 Fabric Switches Installation and Service Manual P/N 620-000155-220 (REV A)
Record of Revisions and Updates Revision Date Description 620-000155-000 10/2002 First release of the manual 620-000155-100 2/2003 Revision to support EOS 5.1 and EFCM 7.0 620-000155-200 9/2003 Revision to support EOS 5.1/5.2 and EFCM 7.1/7.2 620-000155-210 1/2005 Revision to support EOS 7.0 and EFCM 8.5. 620-000155-220 7/2005 Revision to document EFCM Basic. Copyright © 2003-2005 McDATA Corporation. All rights reserved.
(Templates v2.1) Contents Chapter 1 General Information Switch Description............................................................................1-2 Switch Management..................................................................1-2 Error-Detection, Reporting, and Serviceability Features .....1-5 Zoning Feature ...........................................................................1-7 Multiswitch Fabrics ...................................................................
Contents Window Layout and Function ..............................................1-28 Closing the Element Manager ...............................................1-44 EFCM Basic Edition Diagnostics ...........................................1-44 SNMP Trap Message Support ...............................................1-45 E-Mail and Call-Home Support ............................................1-46 Tools and Test Equipment.............................................................
Contents Task 13: Configure the Switch to the Management Application .... 2-51 Task 14: Record or Verify Management Server Restore Information ..................................................................................... 2-53 Task 15: Verify Switch-to-Management Server Communication.... 2-55 Task 16: Configure PFE Key (Optional)...................................... 2-56 Task 17: Configure Management Server (Optional) ................. 2-59 Configure OSMS ...........................................
Contents Configure Parameters ...........................................................2-109 Configure Fabric Parameters ...............................................2-111 Configure Network Information.........................................2-112 Configure Basic Port Information .......................................2-114 Configure Port BB_Credit ....................................................2-115 Configure Port NPIV.............................................................
Contents EFC Fabric Log .......................................................................... 4-7 EFC Product Manager Audit Log........................................... 4-7 Product Manager Event Log ................................................... 4-7 Product Manager Hardware Log ........................................... 4-9 Product Manager Link Incident Log.................................... 4-10 Product Manager Threshold Alert Log ............................... 4-12 EFCM Basic Edition Logs.
Contents Restore the Configuration ......................................................4-57 Reset Configuration Data .......................................................4-58 Install or Upgrade Software ..........................................................4-58 Chapter 5 FRU Removal and Replacement Remove and Replace FRUs .............................................................5-1 FRUs ............................................................................................
Contents U ............................................................................................... A-33 Y................................................................................................ A-33 Appendix B Event Code Tables System Events (000 through 199) ..................................................B-3 Power Supply Events (200 through 299) ....................................B-20 Fan Module Events (300 through 399) .......................................
Contents 8 McDATA® Sphereon 3032 and 3232 Fabric Switches Installation and Service Manual
(Templates v2.1) Figures 1-1 1-2 1-3 1-4 1-5 1-6 1-7 1-8 1-9 1-10 2-1 2-2 2-3 2-4 2-5 2-6 2-7 2-8 2-9 2-10 2-11 2-12 2-13 2-14 2-15 2-16 2-17 2-18 2-19 2-20 Out-of-Band Product Management ........................................................... 1-4 Management Server ................................................................................... 1-12 24-Port Ethernet Hub .................................................................................
Figures 2-21 2-22 2-23 2-24 2-25 2-26 2-27 2-28 2-29 2-30 2-31 2-32 2-33 2-34 2-35 2-36 2-37 2-38 2-39 2-40 2-41 2-42 2-43 2-44 2-45 2-46 2-47 2-48 2-49 2-50 2-51 2-52 2-53 2-54 2-55 2-56 2-57 2-58 2-59 2-60 2-61 2-62 2 LCD Panel (Password Entry) .................................................................... 2-28 LCD Panel (LAN 1 IP Address) ................................................................ 2-29 LCD Panel (Save Change) .................................................................
Figures 2-63 2-64 2-65 2-66 2-67 2-68 2-69 2-70 2-71 2-72 2-73 2-74 2-75 2-76 2-77 2-78 2-79 2-80 2-81 2-82 2-83 2-84 2-85 2-86 2-87 2-88 2-89 2-90 2-91 2-92 2-93 2-94 2-95 2-96 2-97 2-98 2-99 2-100 2-101 3-1 3-2 3-3 3-4 Configure Open Trunking Dialog Box .................................................... 2-70 Open Trunking Log .................................................................................... 2-73 Configure Date and Time Dialog Box .....................................................
Figures 3-5 3-6 3-7 3-8 3-9 3-10 3-11 3-12 3-13 3-14 3-15 3-16 3-17 3-18 3-19 3-20 3-21 3-22 3-23 3-24 3-25 3-26 3-27 3-28 3-29 3-30 3-31 3-32 3-33 3-34 3-35 3-36 3-37 3-38 3-39 3-40 3-41 3-42 3-43 3-44 3-45 3-46 3-47 4 Link Incident Log ........................................................................................ 3-16 Event Log ..................................................................................................... 3-17 Username and Password Required Dialog Box ..................
Figures 3-48 3-49 3-50 3-51 4-1 4-2 4-3 4-4 4-5 4-6 4-7 4-8 4-9 4-10 4-11 4-12 4-13 4-14 4-15 4-16 4-17 4-18 4-19 4-20 4-21 4-22 6-1 6-2 6-3 D-1 D-2 D-3 Shut Down Windows Dialog Box .......................................................... 3-110 LCD Panel During Boot Sequence ......................................................... 3-110 EFC Manager Login Dialog Box ............................................................. 3-111 LCD Panel During Boot Sequence ........................................
Figures 6 McDATA® Sphereon 3032 and 3232 Fabric Switches Installation and Service Manual
(Templates v2.1) Tables 1-1 1-2 2-1 2-2 2-3 2-4 2-5 3-1 3-2 3-3 3-4 3-5 3-6 4-1 5-1 6-1 6-2 6-3 Status Symbols ............................................................................................ 1-27 Operating Bar and Switch Status ............................................................. 1-43 Factory-Set Defaults (Switch) ..................................................................... 2-1 Factory-Set Defaults (management server) .............................................. 2-2 .....
Tables 2 McDATA® Sphereon 3032 and 3232 Fabric Switches Installation and Service Manual
Preface This publication is part of a documentation suite that supports the McDATA® Sphereon 3032™ and Shereon 3232™ Switch. Who Should Use this Manual How to Use this Manual This publication is intended for trained service representatives experienced with storage area network (SAN) and Fibre Channel technology. This publication is organized as follows: Chapter 1, General Information. This chapter describes the maintenance approach to switch problem analysis and repair.
Preface collect maintenance data, power-on, power-off, and IPL the switch, set the switch online or offline, block ports, manage firmware, clean fiber optics, and install or upgrade software. Chapter 5, FRU Removal and Replacement. This chapter describes procedures to remove and replace the switch FRUs, and the entire switch when required. Chapter 6, Illustrated Parts Breakdown. This chapter illustrates, describes, and shows the location of all switch FRUs.
Preface Conventions • McDATA OPENconnectors SNMP Support Manual (620-000131). • McDATA OPENconnectors Command Line Interface User Manual (620-000134). The following notational conventions are used in the document: A danger contains information essential to avoid a hazard that can cause death. A warning contains information essential to avoid a hazard that can cause severe personal injury or substantial property damage.
Preface Ordering Printed Manuals Trademarks To order a paper copy of this manual, submit a purchase order as described in Ordering McDATA Documentation Instructions, which is found on McDATA’s web site, http://www.mcdata.com. To obtain documentation CD-ROMs, contact your sales representative. The following terms, indicated by a registered trademark symbol (®) or trademark symbol (™) on first use in this publication, are trademarks of McDATA Corporation or SANavigator, Inc.
Preface measures are required to correct the interference. Any modifications or changes made to the switches without explicit approval from McDATA, by means of a written endorsement or through published literature, will invalidate the service contract and void the warranty agreement with McDATA.
Preface • The switch conforms with all protection requirements of EU directive 89/336/EEC (EMC Directive) in accordance with of the laws of the member countries relating to electromagnetic compatibility (EMC), emissions, and immunity. • The switch conforms with all protection requirements of EU directive 73/23/EEC (Low Voltage Directive) in accordance with of the laws of the member countries relating to electrical safety.
Preface CAUTION Do not press the IML button unless directed by a procedural step or the next level of support. CAUTION Prior to servicing a switch or EFC Server, determine the Ethernet LAN configuration. Installation of switches and the EFC Server on a public customer intranet can complicate problem determination and fault isolation. CAUTION Three person lift - the director weighs approximately 115 lbs. Do not attempt to lift or carry the director with fewer than three people.
Preface 10 McDATA® Sphereon 3032 and 3232 Fabric Switches Installation and Service Manual
1 General Information The McDATA® Sphereon™ 3032and Sphereon™ 3232 Fabric Switches provide dynamically switched connections between Fibre Channel servers and devices in a storage area network (SAN) environment. SANs introduce the concept of server-to-device networking and multiswitch fabrics, eliminate requirements for dedicated connections, and enable the enterprise to become data-centric.
General Information 1 Switch Description The Sphereon 3032/3232 Switches provide Fibre Channel connectivity through 32 ports. Switch ports operate at either 1.0625 (Sphereon 3032) or 2.125 (Sphereon 3232) gigabits per second (Gbps), and can be configured as: • Fabric ports (F_Ports) to provide direct connectivity for up to 24 switched fabric devices. • Expansion ports (E_Ports) to provide interswitch link (ISL) connectivity to fabric directors and switches.
General Information 1 • Optional management server with the SAN Management Application) and Element Manager applications installed. The management server is a rack-mount unit that provides a central point of control for up to 48 switches or managed McDATA products. Operators at remote workstations can connect to the management server through the local SANavigator or EFCM 8 application and associated Element Manager applications to manage and monitor switches controlled by the management server.
General Information 1 Figure 1-1 illustrates out-of-band product management. In the figure, the managed product is a Sphereon fabric switch. Figure 1-1 Out-of-Band Product Management The following inband management access methods are provided as options: 1-4 • Management through the product’s open-system management server (OSMS) that communicates with an application client.
General Information 1 Error-Detection, Reporting, and Serviceability Features The switch provides the following error-detection, reporting, and serviceability features: • Light-emitting diodes (LEDs) on switch FRUs and adjacent to Fibre Channel ports that provide visual indicators of hardware status or malfunctions.
General Information 1 • Beaconing to assist service personnel in locating a specific port or switch. When port beaconing is enabled, the amber LED associated with the port flashes. When unit beaconing is enabled, the system error indicator on the front panel flashes. Beaconing does not affect port or switch operation. • Data collection through the Element Manager application to help isolate system problems. The data includes a memory dump file and audit, hardware, and engineering logs.
General Information 1 Zoning Feature The switch supports a name server zoning feature that partitions attached devices into restricted-access groups called zones. Devices in the same zone can recognize and communicate with each other through switched port-to-port connections. Devices in separate zones cannot communicate with each other. Zoning is configured by authorizing or restricting access to name server information associated with device N_Ports that attach to switch fabric ports (F_Ports).
General Information 1 Multiswitch Fabrics A Fibre Channel topology that consists of one or more interconnected switches or switch elements is called a fabric. Operational software provides the ability to interconnect switches (through expansion port (E_Port) connections) to form a multiswitch fabric. The data transmission path through the fabric is typically determined by fabric elements and is user-transparent.
General Information 1 • Port segmentation - When an ISL activates, the switches exchange operating parameters to determine if they are compatible and can join to form a single fabric. If incompatible, the connecting E_Port at each switch segments to prevent the creation of a single fabric. A segmented link transmits only Class F traffic; the link does not transmit Class 2 or Class 3 traffic.
General Information 1 Switch Specifications This section lists the physical characteristics, storage and shipping environment, operating environment, and service clearances for the Sphereon 3032 and Sphereon 3232Switches. Physical Characteristics Dimensions: Height: 6.5 centimeters (2.6inches) Width: 44.5 centimeters (17.5 inches) Depth: 64.1 centimeters (25.2 inches) Weight: 16.8 kilograms (37 pounds) Power Requirements: Input voltage: 100 to 240 VAC Input Frequency: 47 to 63 Hz Input Current: 3032 - 1.
General Information 1 Acoustical Noise: 70 dB “A” scale Inclination: 10° maximum Storage and Shipping Environment Protective packaging must be provided to protect the switch under all shipping methods (domestic and international).
General Information 1 Management Server Figure 1-2 The management server is a one rack unit (1U) high, LAN-accessed, rack- mount unit that provides a central point of control for up to 48 connected switches or other McDATA managed products. The server desktop is accessed through a LAN-attached PC and standard web browser. Figure 1-2 illustrates the management server with attached liquid crystal display (LCD) panel.
General Information 1 • TightVNC™ Viewer Version 1.2.7 client-server software control package that provides remote network access (through a standard web browser) to the EFC Server desktop. • 1,024 megabyte (MB) or greater RAM. • 40 gigabyte (GB) or greater internal hard drive. • 1.44 MB 3.5-inch slim-type disk drive and slim-type compact disk-rewritable (CD-RW) drive. • 56K internal modem. • Two 10/100 Mbps Ethernet adapters with RJ-45 connectors.
General Information 1 Operations, and Help) appear at the left side of the panel. The task selection tabs allow personnel to perform switch-specific tasks, and are a function of the menu selected as follows: • View - At the View panel, the Switch (default), Port Properties, FRU Properties, Unit Properties, Operating Parameters, and Fabric task selection tabs appear.
General Information 1 • Ethernet LAN communication failure between the switch and management server • Link failure between a port and attached device. • ISL failure or segmentation of an E_port. Fault isolation and service procedures vary depending on the system event information provided. Fault isolation and related service information is provided through maintenance analysis procedures (MAPs) documented in Chapter 3.
General Information 1 network configuration using the customer intranet and one Ethernet connection through the management server is shown in Figure 1-4. Figure 1-4 Typical Network Configuration (One Ethernet Connection) • 1-16 Part of a second management server interface that connects to a customer intranet and allows operation of the Element Manager application from remote user PCs or workstations. Connection to this LAN segment is optional and depends on customer requirements.
General Information 1 Figure 1-5 Typical Network Configuration (Two Ethernet Connections) Both Ethernet adapters in the management server provide auto-detecting 10/100 Mbps connections. The dedicated LAN segment that connects the management server to managed switches and the optional customer intranet operate at either ten or 100 Mbps.
General Information 1 Minimum Remote Console Hardware Specifications Client EFC Manager and Product Manager applications download and install to remote workstations (from the EFC Server) using a standard web browser.
General Information 1 • An initial machine load (IML) button. • An Ethernet LAN connector. • Green power (PWR) and amber system error (ERR) LEDs.
General Information 1 NOTE: All of the following transceiver types can be used in either the 1 Gbps or 2 Gbps switches, however a 1 Gbps transceiver used in a 2 Gbps switch will limit that port to a 1 Gbps data rate. • Shortwave laser (1.0625 Gbps) - Shortwave laser transceivers provide connections for transferring 1.0625 Gbps data over short distances as follows: — Up to 500 meters through 50-micron multimode fiber. — Up to 300 meters through 62.5-micron multimode fiber. • Shortwave laser (2.
General Information 1 Each power supply has a separate CTP card connection to allow for independent AC power sources. The power supplies are input-rated at 100 to 230 volts alternating current (VAC). Connectors and Indicators Connectors and indicators include the: Initial Machine Load Button • Initial machine load (IML) button. • Ethernet LAN connector. • Green power (PWR) and amber system error (ERR) LEDs. • Green and amber status LEDs associated with FRUs. • RS-232 maintenance port.
General Information 1 Power and System Error LEDs The PWR LED (Figure 1-6 on page 1-19) illuminates when the switch is connected to facility AC power and powered on. If the LED extinguishes, a facility power source, power cord, or power distribution failure is indicated. The ERR LED (Figure 1-6 on page 1-19) illuminates when the switch detects an event requiring immediate operator attention, such as a FRU failure. The LED remains illuminated as long as an event is active.
General Information 1 Software Diagnostic Features The switch provides the following diagnostic software features that aid in fault isolation and repair of problems: SAN Management Application • FRUs provide on-board diagnostic and monitoring circuits that continuously report FRU status to the SAN Management and element Manager applications.
General Information 1 Besides access to director and switch Element Managers, you may configure some features through both your SAN management application and through the Element Manager. You must also enable Element Manager feature permissions for Administrative, Operator, and Maintenance user levels through your SAN management application. When this refers to your Management Application for specific tasks, you should see the application online help or User Manual for detailed instructions.
General Information 1 views and clicking the left or right mouse button, you can quickly manage and monitor the switch on your network. Access the switch Element Manager, by right-clicking a switch product icon in the SAN management application Physical Map (topology) and selecting the Element Manager from the menu that displays.
General Information 1 1-26 • Configure the FICON and Open Systems Management Server features if optional FICON and Open Systems Management Server is installed. • Configure Switch Binding if optional SANtegrity Binding feature is installed. • Configure Open Trunking if optional OpenTrunking feature is installed. • Configure the management style between open systems and FICON management. • Configure the switch name, location, description, and contact person.
General Information 1 NOTE: The Call Home Notification feature may be optional, depending on your purchased software package. Table 1-1 • Reset port operation. • Run port diagnostics. • Set the date and time on the switch. • Swap addresses between ports (FICON management style only). • Use standard keyboard navigation in dialog boxes. For example, use the Tab, arrow, and backspace keys to move through dialog box fields and the Enter key to perform default button functions.
General Information 1 button cancels the operation and closes the dialog box without saving the information you entered. Keyboard Navigation Keyboard navigation is an alternative to mouse navigation. The Element Manager supports standard keyboard navigation. Hardware View NOTE: The SAN management application window is still available as a separate window.
General Information 1 • Open Systems. Click this radio button for (non-FICON) Fibre channel environments. • FICON. Typically, select this radio button when attaching an IBM S/390 Parallel Enterprise or zSeries server to the switch and implementing inband director management through a Fibre Connection (FICON) channel. If switch firmware level is below 6.0 and the FICON Management Server feature is enabled, the default management style will be FICON.
General Information 1 and the amber LED goes out. You can only enable beaconing if there are no system errors (the system error light is off) or if the FRU has failed. Properties Click to display the Switch Properties dialog box. This dialog box contains the switch name, description, location, and contact person configured through the Configure Identification dialog box. Also included is other product information as detailed in Switch Properties.
General Information 1 Switch Operating Parameters Select this option to display the Configure Switch Parameters dialog box for setting Fibre Channel operating parameters. In this dialog box, you can set the preferred domain identification (1 to 31) and make it insistent. You can also enable rerouting delay, domain register for state change notifications (RSCNs), and Zoning RSCNs). The switch must be offline to configure preferred domain ID.
General Information 1 In FICON management style, use the dialog box to enable extended distance buffering for 10 to 100 km, link incident (LIN) alerts, and port binding for each port. In Open Systems management style, for each port you can provide a name, block or unblock operation, configure extended distance buffering for 10 to 100 km, enable LIN alerts for each port, define a type (G, F, and E), and enable port binding.
General Information 1 procedures, you must have enabled either the FICON Management Server or Open Systems Management Server through the Configure Feature Key dialog box. Features Displays the Configure Feature Key dialog box. Use this dialog box to enter a feature key to enable optional features that you have purchased for the switch. Date and Time Select this option to display the Configure Date and Time dialog box. Use this option to set the current date and time in the switch.
General Information 1 Export Configuration Report Select this option to display the Export Configuration Report dialog box, which enables you to specify a file name in which to save an ASCII text file containing all current user-definable configuration options in a printable format. Note that this file cannot be read back into the Element Manager in order to set configuration parameters.
General Information 1 Hardware Log This log displays information on FRUs inserted and removed from the switch. Each log entry includes the name of the FRU inserted or removed, the slot position relative to identical FRUs installed, whether the FRU was inserted or removed, the FRU part number and serial number, and the date and time the FRU was inserted or removed.
General Information 1 IPL Select this option to initiate an initial program load on the switch. A dialog box displays to allow you to confirm the IPL. Note that an IPL does not affect any configuration settings done through the Element Manager. This operation does not disrupt port operation. Set Online State Select this option to display the Set Online State dialog box. Use this dialog box to change the online state of the switch to offline or online.
General Information 1 The parameters of the call home notification feature are configured through your SAN management application. For more information, refer to your SAN management application Software User Manual. NOTE: The Call Home Notification feature may be optional, depending on your purchased software package.
General Information 1 backward through the displayed help frames. Exit the help feature at any time by clicking the Close icon at the top of the Help window. About Select this option to display the version number for the Element Manager and copyright information. Click one of the view tabs across the top of the Element Manager window to display the following views in the View panel.
General Information 1 • Enable Unit Beaconing • Clear System Error Light • IPL Switch • Set Switch Date and Time • Set Switch Online State Port Menu Double-click a port to display the Port Properties dialog box.
General Information 1 any row in this view to display the Port Properties dialog box for the port. Right-click a port row to display the same menu options that display when you right-click a port in the Hardware View or a port bar graph in the Performance View.
General Information 1 • Define Nickname. Displays the Define Nickname dialog box, where you can define a nickname to display for the attached device instead of the device's 8-byte WWN. • Display options. Allows you to display attached devices listed under the Port WWN column in the Node List View by the device nickname configured through the Define Nickname menu option or the device's WWN.
General Information 1 • Diagnostics • Channel Wrap (FICON management style only) • Swap Ports (FICON management style only) • Clear Link Incident Alert(s) • Reset Port • Port Binding • Clear Threshold Alert(s) Note that these same options are also available when you click a port graph, then select the Port secondary menu from the Product menu on the menu bar. The bottom portion of the Performance View displays cumulative statistical information for the port selected in the bar graph.
General Information 1 Table 1-2 Operating Bar and Switch Status Symbol Status Bar Switch Status Table Text Meaning Green Circle Fully Operational All components and installed ports are operational; no failures. Yellow Triangle Redundant Failure A redundant component has failed, such as a power supply, and the backup component has taken over operation. Minor Failure A failure occurred which has decreased the switch operational ability. Normal switching operations are not affected.
General Information 1 Closing the Element Manager EFCM Basic Edition Diagnostics To close the Element Manager, do one of the following: • Select Close from the Product menu on the menu bar. • Click the X button at the top right corner of the Element Manager window. • Double-click the icon at the top left corner of the Element Manager window, or right-click the icon and select Close from the menu that displays.
General Information 1 — Event log entries, and clear the IML LED at the front panel. — Information about attached devices (nodes). • Operations panel - perform the following operations and maintenance tasks: — Enable port beaconing and perform port diagnostics (internal and external loopback tests). — Reset Fibre Channel ports. — Set the switch online state. — Upgrade switch firmware.
General Information 1 • warmStart - reports that the SNMP agent is reinitializing due to a switch IPL. • authorizationFailure - reports access by an unauthorized SNMP manager. This trap is configurable, and is disabled by default. Switch-specific SNMP traps specified in the custom MIB include Fibre Channel port operational state changes and FRU operational state changes.
General Information 1 • Figure 1-8 Multimode and Singlemode Wrap Plugs • Figure 1-9 Fiber-optic wrap plug - An SFP multimode (shortwave laser) or singlemode (longwave laser) wrap plug is required to perform port loopback diagnostic tests. One wrap plug is shipped with the switch, depending on the type of port transceivers installed. Both plugs are shipped if shortwave laser and longwave laser transceivers are installed. The plug is shown in Figure 1-8.
General Information 1 Figure 1-10 Tools Supplied by Service Personnel Null Modem Cable The following tools are expected to be supplied by service personnel performing switch installation and maintenance actions. Use of the tools may be required to perform one or more installation, test, service, or verification tasks.
2 Installation Tasks This chapter describes tasks to install, configure, and verify operation of the Sphereon 3032 Switch or Sphereon 3232 Switch and rack-mount Enterprise Fabric Connectivity (EFC) Server. The switch can be installed on a table or desk top, mounted in an FC-512 Fabricenter™ equipment cabinet, or mounted in any standard equipment rack. Factory Defaults Table 2-1 lists the factory-set defaults for the Sphereon 3032 Switch or Sphereon 3232 Switch.
Installation Tasks 2 Table 2-2 Factory-Set Defaults (management server) Item Default Liquid crystal display (LCD) front panel 9999 Windows 2000 operating system user name (case sensitive) Administrator Windows 2000 operating system password (case sensitive) password SAN management application user name (case Administrator sensitive) SAN management application password (case sensitive) password LAN 1 (public interface) IP Address 192.168.0.1 Subnet mask 255.0.0.0 Gateway address 0.0.0.
Installation Tasks 2 Configuration Description Default Switch Addressing IP Address 10.1.1.10 Subnet Mask 255.0.0.0 Gateway Address 0.0.0.0 MAC Address PROM value Preferred Domain ID - Preferred 1 Preferred Domain ID - Insistent Disabled Rerouting Delay Disabled Domain RSCNs Disabled Management Style Open Systems Buffer-to-Buffer Credit 16 R_A_TOV 10 seconds (100 tenths) E_D_TOV 2 seconds (20 tenths) Switch Priority Default Interop Mode McDATA Fabric 1.
Installation Tasks 2 Configuration Description Default Zoning Number of Zone Members 0 Number of Zones 0 Number of Zone Sets 0 Zone Names None Zone Sets Names None Zone Members None Default Zone State Enabled Active Zone Set State Disabled Active Zone Set Name NULL string Installation Options The switch is installed in one of three configurations.
Installation Tasks 2 Summary of Installation Tasks Table 2-4 summarizes installation tasks for the switch, management server, and Ethernet hub. The table numbers and describes each task, states if the task is required or optional, and lists the page reference for the task. If a task is optional, decision-related information is included. Table 2-4 Installation Task Summary Task Number and Description Required or Optional Page Task 1: Verify Installation Requirements.
Installation Tasks 2 Table 2-4 2-6 Installation Task Summary (continued) Task Number and Description Required or Optional Page Task 15: Verify Switch-to-Management Server Communication. Optional 2-55 Task 16: Configure PFE Key (Optional). Optional - configure if a feature key is ordered by the customer. 2-56 Task 17: Configure Management Server (Optional). Required if the management server is installed. 2-59 Task 18: Set Switch Date and Time.
Installation Tasks 2 Task 1: Verify Installation Requirements Verify the following requirements are met prior to switch and management server installation. Ensure: • A site plan is prepared, configuration planning tasks are complete, planning considerations are evaluated, and related planning checklists are complete. Refer to the McDATA Products in a SAN Environment Planning Manual (620-000124) for information.
Installation Tasks 2 Task 2: Unpack, Inspect, and Install the Ethernet Hub (Optional) The Sphereon 3032 Switch or Sphereon 3232 Switch is managed through either: • An Internet connection to a browser-capable PC (EFCM Basic Edition interface). Connection of a LAN segment with multiple switches to the Internet may require installation of the McDATA-supplied 24-port Ethernet hub. • A 10/100 megabit per second (Mbps) LAN connection to both the rack-mount management server and a browser-capable PC.
Installation Tasks 2 2. Position the first hub on a table or desktop as directed by the customer. 3. Stack the remaining hubs on top of the first hub as shown in Figure 2-1. Ensure the adhesive rubber pads on the underside of a hub align with the recesses on the top of the hub below.
Installation Tasks 2 1 4 5 8 9 12 13 16 17 MID 20 21 MDIX 24 1 1 1 4 5 8 13 9 12 16 17 20 21 MID 1 MDIX 24 4 5 13 1 8 9 16 17 12 20 21 MID 24 MDIX 1 Figure 2-2 Patch Cable and MDI Selector Configuration 5. Connect the U. S. power cord to the receptacle at the rear of each hub and to an AC power strip (a power strip is provided with the optional management server). Use an 18-inch electrical extension cord (provided) if required. 6.
Installation Tasks 2 Base line 10/10 0 Hu b 3C Supe 1641 rStac 1 k®3 Figure 2-3 3co m ® Mounting Bracket Installation (Ethernet Hub) 2. Position the first hub in the equipment rack as directed by the customer. Align screw holes in the mounting brackets with screw holes in the rack-mount standards. NOTE: The hub is 1.75 inches, or one rack unit (1U) high. 3. Secure both sides of the hub to the rack-mount standards as shown in Figure 2-4.
Installation Tasks 2 5. To interconnect three hubs: NOTE: To connect two hubs, use step a and step c (top and middle hub instructions only). a. To connect the top and middle hubs in the stack, connect an RJ-45 patch cable to port 24 of the top hub, then connect the cable to port 12 of the middle hub. b. To connect the bottom and middle hubs in the stack, connect a second RJ-45 patch cable to port 24 of the middle hub, then connect the cable to port 12 of the bottom hub. c.
Installation Tasks 2 Unpack and Inspect the Switch Unpack and inspect the switch: When you remove the switch from the carton, do not rest it on its rear panel while examining it. To do so may break the FRU handles. 1. Inspect the shipping container(s) for damage caused during transit. If a container is damaged, ensure a representative from the freight carrier is present when the container is opened. 2. Unpack the shipping container(s) and inspect each item for damage.
Installation Tasks 2 A McDATA-supplied power cord is provided for each switch power supply. To prevent electric shock when connecting the switch to primary facility power, use only the supplied power cord(s), and ensure the facility power receptacle is the correct type, supplies the required voltage, and is properly grounded. 6. Connect the remaining ends of the AC power cords to separate facility power sources that provide single-phase, 120 to 240 volts alternating current (VAC) current.
Installation Tasks 2 • IP address - the factory preset default internet protocol (IP) address is 10.1.1.10. The default IP address is also 10.1.1.10. If Reset Configuration is selected from the element manager application, the switch resets to the default address of 10.1.1.10. If multiple switches are installed on the same LAN, each switch (and the management server) must have a unique IP address. One switch can use the factory-set address, but the addresses of the remaining switches must be changed.
Installation Tasks 2 If multiple switches (or multiple Fabricenter equipment cabinets) are installed or a public LAN segment is used, network addresses must be changed to conform to the customer’s LAN addressing scheme. The following tools are required: • A maintenance terminal (desktop or notebook PC) with: — The Microsoft Windows 98, Windows 2000, or Windows Millennium Edition operating system installed. — RS-232 serial communication software (such as ProComm Plus™ or HyperTerminal) installed.
Installation Tasks 2 Figure 2-5 Connection Description Dialog Box 6. Type Sphereon 3032 or Sphereon 3232 in the Name field and click OK. The Connect To dialog box displays. Figure 2-6 Connect To Dialog Box 7. Ensure the Connect using field displays COM1 or COM2 (depending on the serial communication port connection to the switch), and click OK. The COMn dialog box displays (where n is 1 or 2).
Installation Tasks 2 Figure 2-7 COMn (COM1 or COM2) Dialog Box 8. Configure the Port Settings parameters as follows: — Bits per second - 57600. — Data bits - 8. — Parity - None. — Stop bits - 1. — Flow control - Hardware. When the parameters are set, click OK. The HyperTerminal window displays. 9. At the > prompt, type the user-level password (the default is password) and press Enter. The password is case sensitive. The HyperTerminal window displays with a C> prompt at the top of the window.
Installation Tasks 2 Figure 2-8 Hyperterminal Window 10. At the C> prompt, type ipconfig and press Enter. The HyperTerminal window displays with configuration information listed as follows: — MAC Address. — IP Address (default is 10.1.1.10, factory preset is 10.1.1.10). — Subnet Mask (default is 255.0.0.0). — Gateway Address (default is 0.0.0.0). Only the IP Address, Subnet Mask, and Gateway Address fields are configurable. 11.
Installation Tasks 2 When the new network addresses are configured at the switch, the message Request completed OK displays at the bottom of the HyperTerminal window. 12. Select Exit from the File menu to close the HyperTerminal application. The following message box appears: Figure 2-9 Disconnect Confirmation Message Box 13. Click Yes. The following message box appears: Figure 2-10 Save Session Device Confirmation Box 14. Click No to exit and close the HyperTerminal application. 15.
Installation Tasks 2 Task 5: LAN-Connect the Switch Connect the switch to the customer-supplied Ethernet LAN segment or the Ethernet hub installed in Task 2: Unpack, Inspect, and Install the Ethernet Hub (Optional). If the switch is delivered (with the Ethernet hub and management server) as part of an FC-512 Fabricenter equipment cabinet, this task and the following two tasks are not required. Go to Task 8: Configure Management Server Information on page 2-30.
Installation Tasks 2 Task 6: Unpack, Inspect, and Install the Management Server The management server is a1U high, rack-mount unit with the SAN management application and Sphereon 3032 Switch or Sphereon 3232 Switch element manager applications installed. The applications provide a graphical user interface (GUI) for operating and managing the switch and other McDATA products. The management server also includes a TightVNC Viewer Version 1.2.
Installation Tasks 2 Install the management server in the equipment cabinet. Refer to the 1U Server Rack-Mount Kit Installation Instructions (958-000310) for guidance. 5. Connect the management server to the customer-supplied Ethernet LAN segment or McDATA-supplied Ethernet hub (private LAN interface). To connect the management server: a.
Installation Tasks 2 b. Connect the remaining end of the Ethernet cable to the corporate intranet as directed by the customer’s network administrator. 7. As shown in Figure 2-11, connect the 20-foot phone cord to the left RJ-11 adapter (LINE) at the rear of the server and to a facility telephone connection. 8. As shown in Figure 2-11, connect the AC power cord to the server and to a facility power source or rack power strip that provides single-phase, 90 to 264 VAC current. 9.
Installation Tasks 2 10. After successful POST completion, the LCD panel displays a Welcome!! message and all front panel LEDs extinguish. 11. If a POST error or other malfunction occurs, go to MAP 0000: Start MAP on page 3-6 to isolate the problem. 12. Press the left edge (PUSH label) of the LCD panel to disengage the panel and expose the CD-RW drive. 13. Insert a blank rewritable CD into the CD-RW drive and close the LCD panel.
Installation Tasks 2 Configure Password To configure a new LCD panel password: 1. At the management server’s LCD panel, press ENTER. The Welcome!! or operational information message changes to the following (Figure 2-13): Input Password: 0**** Figure 2-13 LCD Panel (Password Entry) 2. Using the button to increment a digit, the button to decrement a digit, the button to move the cursor left, and the button to move the cursor right, input the default password (9999), and press ENTER.
Installation Tasks 2 Configure Private LAN Addresses To configure TCP/IP network information for the private LAN connection (LAN 2): 1. At the management server’s LCD panel, press ENTER. The Welcome!! or operational information message changes to the following (Figure 2-16): Input Password: 0**** Figure 2-16 LCD Panel (Password Entry) 2.
Installation Tasks 2 Input Netmask: 255.000.000.000 Figure 2-19 LCD Panel (LAN 2 Subnet Mask) 6. Use the arrow keys as described in step 2 to input a new subnet mask, then press ENTER. The following message appears (Figure 2-20): Save Change? Yes, Save !! Figure 2-20 LCD Panel (Save Change) 7. Press ENTER. A Wait a moment! message appears at the LCD panel, the LCD panel returns to the LAN 1 Setting?? message, and the LAN 2 subnet mask changes. 8.
Installation Tasks 2 Input IP: 192.168.000.001 Figure 2-22 LCD Panel (LAN 1 IP Address) 4. Use the arrow keys as described in step 2 to input a new IP address, then press ENTER. The following message appears (Figure 2-23): Save Change? Yes, Save !! Figure 2-23 LCD Panel (Save Change) 5. Press ENTER. The LAN 1 IP address changes and the following message appears (Figure 2-24) with the default subnet mask of 255.0.0.0. Input Netmask: 255.000.000.000 Figure 2-24 LCD Panel (LAN 1 Subnet Mask) 6.
Installation Tasks 2 Task 8: Configure Management Server Information Configure the computer name and workgroup name for the management server. Configure these parameters from the server’s Windows 2000 operating system, using a LAN-attached PC with standard web browser. If required, change the management server’s gateway addresses and domain name system (DNS) server IP addresses to conform to the customer’s LAN addressing scheme.
Installation Tasks 2 3. Type the default password and click OK. The Welcome to Windows dialog box displays (Figure 2-27). NOTE: The default TightVNC viewer password is password. Figure 2-27 Welcome to Windows Dialog Box 4. Click the Send Ctrl-Alt-Del button at the top of the window to log on to the management server desktop. The Log On to Windows dialog box displays (Figure 2-28). NOTE: Do not simultaneously press the Ctrl, Alt, and Delete keys.
Installation Tasks 2 5. Type the default Windows 2000 user name and password and click OK. The management server’s Windows 2000 desktop opens and the SANavigator Log In or EFCM 8 Log In dialog box displays (Figure 2-29). NOTE: The default Windows 2000 user name is Administrator and the default password is password. The user name and password are case-sensitive.
Installation Tasks 2 Figure 2-30 Control Panel Window 2. Double-click the System icon. The System Properties dialog box displays with the General tab selected as the default. 3. Click the Network Identification tab. The System Properties dialog box displays with the Network Identification tab selected (Figure 2-31 on page 2-34).
Installation Tasks 2 Figure 2-31 System Properties Dialog Box (Network Identification Tab) 4. Click Properties. The Identification Changes dialog box displays (Figure 2-32).
Installation Tasks 2 5. At the Computer Name field, change the name to MGMTSERVER, at the Workgroup field, change the name to WORKGROUP, then click OK. The dialog box closes. 6. Record the computer and workgroup names for reference if the management server hard drive fails and must be restored. 7. At the System Properties dialog box, click OK to close the dialog box and return to the Control Panel window. 8.
Installation Tasks 2 Figure 2-34 Local Area Connection 2 Status Dialog Box 4. Click Properties. The Local Area Connection 2 Properties dialog box displays (Figure 2-35).
Installation Tasks 2 5. Double-click the Internet Protocol (TCP/IP) entry. The Internet Protocol (TCP/IP) Properties dialog box displays (Figure 2-36 on page 2-37). Figure 2-36 Internet Protocol (TCP/IP) Properties Dialog Box 6. The Use the following IP address radio button is enabled and the IP address and Subnet mask fields display network information configured while performing Task 7: Configure Management Server Password and Network Addresses on page 2-25. 7.
Installation Tasks 2 11. To optionally configure addresses for the public LAN connection (LAN 1), double-click the Local Area Connection 1 icon and repeat step 3 through step 10 of this procedure. 12. Click close (X) at the upper right corner of the Network and Dial-up Connections window to return to the Windows 2000 desktop. 13. Reboot the management server: a. At the Windows 2000 desktop, click Start at the left side of the task bar (bottom of the desktop), then select Shut down.
Installation Tasks 2 Figure 2-37 Users and Passwords Dialog Box 3. The Guest user name is a built-in account in the Windows 2000 operating system and cannot be deleted. The srvacc account is for field service users and must not be modified or deleted. Change Default Administrator Password To change the administrator password from the default (password) to a customer-specified password: 1. Click the Send Ctrl-Alt-Del button at the top of the window surrounding the Users and Passwords dialog box.
Installation Tasks 2 Figure 2-38 Windows Security Dialog Box 2. Click Change Password. The Change Password dialog box displays (Figure 2-39 on page 2-40). Figure 2-39 Change Password Dialog Box 3. At the Old Password field, type the old password. At the New Password and Confirm New Password fields, type the new password.
Installation Tasks 2 NOTE: The New Password and Confirm New Password fields are case-sensitive. 4. Click OK. The default administrator password changes and the Change Password dialog box closes. 5. Click Cancel at the Windows Security dialog box to return to the Users and Passwords dialog box. Add a New User To set up a new Windows 2000 user: 1. At the Users and Passwords dialog box, click Add. The first window of the Add New User wizard displays (Figure 2-40 on page 2-41).
Installation Tasks 2 Figure 2-41 Add New User Wizard (Second Window) 3. Type the new user’s password in the Password and Confirm password fields, then click Next. The third window of the Add New User wizard displays (Figure 2-42). Figure 2-42 Add New User Wizard (Third Window) 4. Based on the level of access to be granted, select the Standard user, Restricted user, or Other radio button. If the Other radio button is selected, choose the type of access from the adjacent list box.
Installation Tasks 2 5. Click Finish. The new user information is added and the wizard closes. Record the user information for reference if the management server hard drive fails and must be restored. 6. If no other users are to be added, click OK to close the Users and Passwords dialog box. 7. Click close (X) at the upper right corner of the Control Panel window to return to the Windows 2000 desktop. To change an existing user’s properties: Change User Properties 1.
Installation Tasks 2 Figure 2-44 EFCSERVER\srvacc Properties Dialog Box (Group Membership Tab) 3. Based on the level of access to be changed, select the Standard user, Restricted user, or Other radio button. If the Other radio button is selected, choose the type of access from the adjacent list box. 4. Click OK. The new user information is added and the EFCSERVER\srvacc Properties dialog box closes. Record the user information for reference if the management server hard drive fails and must be restored.
Installation Tasks 2 2. At the Control Panel window, double-click the Date/Time icon. The Date/Time Properties dialog box displays with the Date & Time page open. NOTE: The Time Zone field must be set before the Date & Time field. Figure 2-45 Date/Time Properties Dialog Box 3. At the Date/Time Properties dialog box, click the Time Zone tab. The dialog box displays with the Time Zone page open. Figure 2-46 Date/Time Properties Dialog Box, Time Zone 4.
Installation Tasks 2 a. Select the appropriate time zone from the drop-down list at the top of the dialog box. b. If instructed by the customer’s system administrator, select the Automatically adjust clock for daylight saving changes check box. c. Click Apply. Record time zone and daylight savings information for reference if the EFC server hard drive fails and must be restored. 5. At the Date/Time Properties dialog box, click the Date & Time tab. The dialog box displays with the Date & Time page open. 6.
Installation Tasks 2 2. At the Windows 2000 desktop, double-click the CallHome Configuration icon. The Call Home Configuration dialog box displays (Figure 2-47). Figure 2-47 Call Home Configuration Dialog Box 3. At the Call Center Phone Number field, enter the telephone number for the McDATA Solution Center (720-566-3912). Include necessary information, such as the country code, area code, or any prefix required to access a telephone line outside the facility. 4.
Installation Tasks 2 3. Click Login. The application opens and the SANavigator or EFCM 8 main window appears (Figure 2-48 on page 2-48). Figure 2-48 Main Window (SANavigator 4.0 or EFCM 8.0) 4. Select Users from the SAN menu. The SANavigator Server Users or EFCM 8 Server Users dialog box displays (Figure 2-49 on page 2-49).
Installation Tasks 2 Figure 2-49 SANavigator or EFCM 8 Server Users Dialog Box 5. Click Add. The Add User dialog box displays (Figure 2-50).
Installation Tasks 2 6. Enter information in fields as directed by the customer: • Name - click in this field and type a new user name up to 16 alphanumeric characters in length. Control characters and spaces are not valid. The user name is case-sensitive. • Email Address - click in this field and type one or more new user e-mail addresses. Separate multiple addresses with a semicolon. • User ID - click in this field and type a unique user ID for the new user.
Installation Tasks 2 Task 13: Configure the Switch to the Management Application To manage a new switch, it must be identified to and discovered by the SAN management application. To identify the new switch: 1. At the SAN management application (SANavigator or EFCM main window), select the Setup option from the Discover menu. The Discover Setup dialog box displays (Figure 2-51). Figure 2-51 Discover Setup Dialog Box 2. Click Add.
Installation Tasks 2 Figure 2-52 Domain Information Dialog Box (IP Address Page) 3. Type a switch description (Sphereon 3216, for example) in the Description field. 4. Type the switch IP address (determined by the customer’s network administrator) in the IP Address field. 5. Type the switch subnet mask (determined by the customer’s network administrator) in the Subnet Mask field. 6.
Installation Tasks 2 Task 14: Record or Verify Management Server Restore Information Configuration information must be recorded to restore the management server in case of hard drive failure. Refer to Appendix C, Restore EFC Server for instructions. To record or verify management server configuration information: 1. Verify network configuration information is recorded.
Installation Tasks 2 b. Verify if the management server is set to automatically adjust the clock for daylight savings time changes. 4. Record the Product ID number as follows: a. At the Windows 2000 desktop, click Start at the left side of the task bar, then select Settings, then Control Panel. The Control Panel window displays (Figure 2-30 on page 2-33). b. Double-click the System icon. The System Properties dialog box displays with the General page open (Figure 2-53 on page 2-54).
Installation Tasks 2 Task 15: Verify Switch-to-Management Server Communication Communication must be verified between the switch and server (SAN management and Element Manager applications). To verify switch-to-server communication: 1. At the SAN management application’s main window (physical map or product list), inspect the shape and color of the status symbol associated with the switch product icon. Table 2-5 explains operational states and associated symbols.
Installation Tasks 2 b. If switch operation appears degraded or a switch failure is indicated (FRU alert symbols and a yellow triangle or red diamond at the status bar), go to MAP 0000: Start MAP on page 3-6 to isolate the problem. Figure 2-54 Switch Hardware View Task 16: Configure PFE Key (Optional) Perform this task to display or install operating features that are available as customer-specified options. Available features include the: • Open systems management server (OSMS).
Installation Tasks 2 • Flexport Technology - A Flexport Technology switch is delivered at a discount with only eight ports enabled. When additional port capacity is required, the remaining ports are enabled (in eight-port increments) through purchase of this feature. • SANtegrity binding - This feature enhances security in SANs with a large and mixed group of fabrics and attached devices. • OpenTrunking - This feature provides dynamic load balancing of Fibre Channel traffic across multiple ISLs.
Installation Tasks 2 4. Type the PFE key (case-sensitive xxxx-xxxx-xxxx-xx format) and click OK. The Enable Feature Key dialog box displays. Figure 2-57 Enable Feature Key Dialog Box 5. Click Activate. Because the switch performs an IPL when the PFE key is enabled, a Warning dialog box displays. Figure 2-58 Warning Dialog Box 6. Click Yes to enable the PFE key. When the key is enabled, the switch performs an IPL.
Installation Tasks 2 NOTE: PFE keys are encoded to work with the serial number of the installed switch only. Record the key to re-install the feature if required. If the switch fails and must be replaced, obtain new PFE keys from the McDATA Solution Center (800-752-4572 or support@mcdata.com). Please have the serial numbers of the failed and replacement switches, and the old PFE key number or transaction code.
Installation Tasks 2 To configure the open systems management server (Open Systems Management Style only): 1. At the Hardware View for the selected switch, click the Configure icon at the navigation control panel and select Management Server from the Configure menu. The Configure Open Systems Management Server dialog box displays. Figure 2-59 Configure Open Systems Management Server Dialog Box 2. Allow or prohibit host (OSI server) control by selecting (clicking) the Host Control Prohibited check box.
Installation Tasks 2 Figure 2-60 Configure FICON Management Server Dialog Box 2. Enable or disable the following options by selecting (clicking) the associated check box: — Switch Clock Alert Mode - this option enables or disables a warning message that appears if the switch is set to periodically synchronize date and time with the management server (Task 18: Set Switch Date and Time on page 2-74).
Installation Tasks 2 Code Page Name Code Page Japan 00281 Spain/Latin America 00284 United Kingdom 00285 France 00297 International #5 00500 4. Click Activate to enable changes and allow or prohibit FICON host control. SANtegrity™Binding Features SANtegrity Binding includes a set of features that enhance security in SANs (Storage Area Networks) that contain a large and mixed group of fabrics and attached devices.
Installation Tasks 2 Enable/Disable and Online State Functions For More Information Switch Binding In order for Fabric Binding to function, specific operating parameters and optional features must be enabled. Also, there are specific requirements for disabling these parameters and features when the switch is offline or online.
Installation Tasks 2 • WWNs of switches connected to E_Ports (E_Port connection policy). The WWN is the WWN of the attached switch. • WWNs of devices connected to F_Ports and switches connected to E_Ports (all-ports connection policy). Notes • When the Switch Binding feature is first installed and has not been enabled, the Switch Membership List is empty. When you enable Switch Binding, the Membership List is populated with WWNs of devices, switches, or both that are currently connected to the switch.
Installation Tasks 2 • To disable Switch Binding (when a checkmark appears in the Enable Switch Binding check box), click the Enable Switch Binding check box to remove the checkmark, then click Activate. • To enable Switch Binding (when there is no checkmark in the Enable Switch Binding check box), click the Enable Switch Binding check box to add a checkmark. Go on to step 3 to set the Connection Policy. 3. Click one of the Connection Policy radio buttons. • Restrict E_Ports.
Installation Tasks 2 Figure 2-62 Switch Binding Membership List Dialog Box NOTE: Refer to Configure Switch Binding for information on how the Switch Membership List is populated with WWNs according to options set in the Switch Binding State Change dialog box. 2. If nicknames are configured for WWNs through the SAN management application and you want these to display instead of WWNs in this dialog box, click the Display Options button at the bottom of the dialog box.
Installation Tasks 2 • Switch Binding is not enabled for the same port type as enabled for the Connection Policy in the Switch Binding State Change dialog box. For example, a WWN for a switch attached to an E_Port can be removed if the Switch Binding Connection Policy was enabled to Restrict F_Ports. • The switch or device with the WWN is connected to a port that is blocked. • The switch or device with the WWN is not currently connected to the switch (detached node). 4.
Installation Tasks 2 • If Enterprise Fabric Mode is enabled and the switch is offline you can disable Switch Binding, but Enterprise Fabric Mode will also disable. • WWNs can be added to the Switch Membership List when Switch Binding is enabled or disabled. • WWNs can only be removed from the Switch Membership List if any of the following are true: — The switch is offline. — Switch Binding is disabled. — The switch or device with the WWN is not connected to the switch.
Installation Tasks 2 available to upgrade the Sphereon 3232 Switch from 16 to 24 ports, or from 24 to 32 ports. Each port expansion kit includes eight SFP optical transceivers and upgrade instructions. To enable the added port capacity through the element manager application, a feature key must be purchased and installed through the Configure Feature Key dialog box. There are no other configuration options in the SAN management application or element manager for this feature.
Installation Tasks 2 To install and enable this option, select the Configure Feature Key option under the element manager’s Configure menu. Refer to Task 16: Configure PFE Key (Optional) on page 2-56. Enabling and Configuring Open Trunking To enable Open Trunking for a specific switch and configure threshold values and event notification options, use the following steps. 1. Select Open Trunking from the Configure menu on the menu bar. The Configure Open Trunking dialog box displays.
Installation Tasks 2 “congested” and traffic is rerouted (if possible) to an uncongested link. Note that rerouting may not be possible if there are no alternate links available or if alternate links are congested or credit-starved. NOTE: Using default settings for port congestion thresholds should work well in most cases. This step is not required.
Installation Tasks 2 A back pressure event occurs when the percentage of time the ISL has a low BB credit condition exceeds the low BB credit threshold. A separate event also occurs when the backpressure condition ends. 5. Set the Low BB Credit Threshold. NOTE: Earlier versions of this dialog box may display Credit Starvation Threshold instead of Low BB Credit Threshold. They are the same threshold value. NOTE: Using default settings for low BB credit threshold should work well in most cases.
Installation Tasks 2 Threshold % Right click in the column to display these options: Open Trunking Log Figure 2-64 • Set All To xx - Sets all cells in this column to the value (xx) that you clicked. • Restore All - Sets all cells in the column to the previous values. This log, available from the SAN management application Product View Logs menu, (Figure 2-64) provides details on flow rerouting that is occurring through switch ports.
Installation Tasks 2 Task 18: Set Switch Date and Time Sphereon 3032/3232 element manager log entries are stamped with the date and time received from the switch. To set the effective date and time for the switch: 1. At the Hardware View for the selected switch, click the Configure icon at the navigation control panel and select Date/Time from the Configure menu. The Configure Date and Time dialog box displays.
Installation Tasks 2 — Hour (HH): 0 through 23. — Minute (MM): 0 through 59. — Second (SS): 0 through 59. 4. Click Activate to set the switch date and time and close the Configure Date and Time dialog box. Periodically Synchronize Date and Time To set the switch to periodically synchronize date and time with the SAN management application: 1. Click the Periodic Date/Time Synchronization check box to select the option (check mark in the box). The Date and Time fields are greyed out and not selectable.
Installation Tasks 2 Task 19: Configure the Sphereon 3032/3232 Element Manager Applications Selectively perform the following configuration tasks for the Sphereon 3032/3232 element manager application according to the customer’s installation requirements. For additional information, refer to the McDATA Sphereon 3032 and 3232 Switch element manager User Manual (620-000152). Configure Switch Identification • Identify the switch to the SAN management application.
Installation Tasks 2 1. At the Hardware View for the selected switch, click the Configure icon at the navigation control panel and select Identification from the Configure menu. The Configure Identification dialog box displays. Figure 2-67 Configure Identification Dialog Box a. Type a switch name of 24 alphanumeric characters or less in the Name field. Each switch should be configured with a unique name.
Installation Tasks 2 Task 20: Configure Switch Operating Parameters Use the procedures in this section to set parameters on the switch for fabric operation through the Configure Switch Parameters dialog box. These operating parameters are stored in NV-RAM on the switch. 1. The switch must be offline to change Preferred Domain ID and Management Style parameters. If it is not and you activate values in this dialog box, a dialog box displays prompting you to set the unit offline.
Installation Tasks 2 NOTE: Ordinarily, you do not need to change values in this dialog box from their defaults. The only exception is the Preferred Domain ID. Change this value if the switch will participate in a multiswitch fabric. 4. Use information under Switch Parameters to change settings as required for parameters in this dialog box. 5. After you change settings, click the Activate button. Switch Parameters Domain ID Configure the following parameters as required by your fabric.
Installation Tasks 2 Insistent Click the check box to remove or add a check mark. The default state is disabled (no check mark). When a checkmark displays, the domain ID configured in the Preferred Domain ID field will become the active domain identification when the fabric initializes. See the following notes: • This option is required if Enterprise Fabric Mode (optional SANtegrity feature) is enabled.
Installation Tasks 2 active zone set. These changes include activating and deactivating the zone set, or enabling and disabling the default zone. Suppress RSCNs on Zone Set Activations When the Suppress RSCNs on Zone Set Activations checkbox contains a checkmark, fabric format RSCNs are not sent for zone changes to the attached devices on the switch. Click the check box to remove or add a checkmark.
Installation Tasks 2 Figure 2-69 Configure Fabric Parameters Dialog Box NOTE: Ordinarily, you do not need to change values in this dialog box from their defaults. The only exception is the Preferred Domain ID. Change this value if the switch will participate in a multiswitch fabric. 4. Use information under Fabric Parameters to change settings as required for parameters in this dialog box. 5. After you change settings, click the Activate button. 6.
Installation Tasks 2 circuit when errors are detected and are not released for reuse until the time set by the R_A_TOV value expires. The default value is 100 tenths (10 seconds). Set a value between 10 tenths and 1200 tenths (1 through 120 seconds). NOTE: Set the same value for R_A_TOV on all directors and switches in a multiswitch fabric. If the value is not the same on all units, the fabric segments. Also, the value for R_A_TOV must be greater than the value configured for E_D_TOV.
Installation Tasks 2 Note that at least one switch in a multiswitch fabric needs to be set as Principal or Default. If all of the switches are set to Never Principal, all of the interswitch links (ISLs) will segment. If all but one switch is set to Never Principal and the switch that was principal goes offline, then all of the other ISLs will segment. NOTE: We recommend you leave the switch priority setting as Default.
Installation Tasks 2 b. Click the Blocked check box to block or unblock a port. A check mark in the box indicates the port is blocked. Blocking the port prevents the attached device from communicating with the switch. A blocked port continuously transmits the offline sequence (OLS). Figure 2-70 Configure Ports Dialog Box (Open Systems Management Style) c. Click the 10-100 km check box to enable extended distance buffering for a port.
Installation Tasks 2 Click this check box to display a check mark and enable WWN binding for the port. This allows only a specific device to attach to the port. This device is specified by the WWN or nickname entered into the Bound WWN column. With the check box cleared, any device can attach to the port even if a WWN or nickname is specified in the Bound WWN column. • Bound WWN Enter a world-wide name (WWN) in the proper format (xx.xx.xx.xx.xx.xx.xx.
Installation Tasks 2 Figure 2-71 Configure Ports Dialog Box (FICON Management Style) a. Click the 10-100 km check box to enable extended distance buffering for a port. A check mark in the box indicates extended distance operation up to 100 kilometers (through repeaters) is enabled. b. Click the LIN Alerts check box to enable or disable LIN alerts for a port. A check mark in the box indicates alerts are enabled.
Installation Tasks 2 nickname will have exclusive attachment to the port if WWN Binding is enabled. If a valid WWN or nickname is not entered in this field, but the WWN Binding check box is checked (enabled), then no devices can connect to the port. If you enter a WWN or nickname in this field and do not place a check in the WWN Binding checkbox, the WWN or nickname will be stored, and all devices can connect to the port. 2.
Installation Tasks 2 Figure 2-72 Configure Addresses - Active Dialog Box a. Select a blank Name field and type a descriptive port name of 24 or fewer alphanumeric characters. Use a name that reflects the device connected to the port. b. Click the Blocked check box to block or unblock a port. A check mark in the box indicates the port is blocked. Blocking the port prevents the attached device from communicating with the switch. A blocked port continuously transmits the offline sequence (OLS). 2.
Installation Tasks 2 • Prohibit or allow connections for an entire row (row 0C is prohibited in the Configure Addresses - Active dialog box example). • Prohibit or allow connections for all switch ports. • Block or unblock all switch ports. • Clear connectivity restrictions for all switch ports. 3. At the CUP Name field, type a control unit port description of 24 or fewer alphanumeric characters (optional).
Installation Tasks 2 Configure SNMP Trap Message Recipients Perform this procedure to configure community names, write authorizations, and network addresses and for up to 12 SNMP trap message recipients. A trap recipient is a management workstation that receives notification (through SNMP) if a switch event occurs. To configure SNMP trap recipients: 1. At the Hardware View for the selected switch, click the Configure icon at the navigation control panel and select SNMP from the Configure menu.
Installation Tasks 2 d. The default user datagram protocol (UDP) port number for trap recipients is 162. e. Type a decimal port number in the associated UDP Port Number field to override the default. 2. To enable or disable transmission of authorization trap messages to unauthorized management workstations trying to access SNMP information through the management server, select the Enable Authorization Traps check box. A check mark in the box enables transmission. 3.
Installation Tasks 2 a. Type the IP address or DNS host name of the email server in the E-mail Server field. Use 64 alphanumeric characters or less. It is recommended the IP address be used. b. For the Reply field, type the e-mail address of the recipient who should be informed of system events. Use 64 alphanumeric characters or less for each entry. NOTE: The enable function must also be activated for each switch through the Sphereon 4500 Element Manager application.
Installation Tasks 2 Figure 2-76 Configure Ethernet Events Dialog Box 3. Click the Enable Ethernet Events check box. A check mark appears in the check box to indicate Ethernet events are enabled. 4. At the Ethernet Timeout field, type a value between 10 through 120 minutes. 5. Click OK to close the dialog box. Configure and Enable Call-Home Event Notification Telephone numbers and other information for the call-home feature are configured through the Windows 2000 dial-up networking application.
Installation Tasks 2 3. Click the Enable Call Home Event Notification check box. A check mark appears in the check box to indicate call-home event notification is enabled. NOTE: The enable function must also be activated for each switch through the Sphereon 4500 Element Manager application. Call-home event notification can be active for some switches and inactive for others. 4. Click OK to close the dialog box. 5. Double-click the Sphereon 4500 Switch icon.
Installation Tasks 2 — Percent traffic capacity utilized. This is the percent of the port’s throughput capacity achieved by the measured throughput. This setting constitutes the threshold value. For example the value of 50 means that the port’s threshold is reached when throughput is 50% of capacity. — Time interval during which throughput is measured and alert notification can occur.
Installation Tasks 2 Figure 2-79 New Threshold Alerts Dialog Box – First Screen 3. Enter a name from one to 64 characters in length. All characters in the ISO Latin-1 character set, excluding control characters, are allowed. 4. Select one of the following from the drop-down list under the Name field: • Rx Throughput. An alert will occur if the threshold set for receive throughput is reached. • Tx Throughput. An alert will occur if the threshold set for transmit throughput is reached.
Installation Tasks 2 Figure 2-80 New Threshold Alerts Dialog Box - Second Screen 6. Enter a percentage from 1 through 100 for % utilization. When throughput reaches this percentage of port capacity, a threshold alert will occur. 7. Enter the amount of cumulative minutes in which the % utilization should exist during the notification interval before an alert is generated. You can also select At any time if you want an alert to occur whenever the set % utilization is reached.
Installation Tasks 2 Figure 2-81 New Threshold Alerts Dialog Box - Third Screen 10. Either select Port Type or Port List. • If you select Port Type, selecting either E_Ports or F_Ports will cause this alert to generate for all ports configured as E_Ports or F_Ports respectively. • If you select Port List, you can select individual ports by clicking the check box by each port number or set all ports. Selecting Set All Ports places a check mark by each port number.
Installation Tasks 2 Figure 2-82 New Threshold Alerts Dialog Box - Summary Screen 12. Select Finish. The Configure Threshold Alerts dialog box appears listing the name, type, and state of the alert that you just configured. 13. At this point, the alert is not active. To activate the alert, select the alert information that displays in the Configure Threshold Alerts table and select Activate. Modify an Alert Use the following steps to modify an existing threshold alert configuration. 1.
Installation Tasks 2 6. Select Next when you are done. A Modify Threshold screen appears where you can change the % utilization, cumulative minutes for the threshold to occur before notification, and the time interval for measuring throughput and for alert notification. 7. Make appropriate changes, then continue through the Modify Threshold screens, making changes as necessary, until the summary screen appears displaying the alert configuration. 8.
Installation Tasks 2 Task 22: Configure Open Trunking This option is only available if the optional Open Trunking feature is installed. Selecting this option opens the Configure Open Trunking dialog box. For details on enabling Open Trunking and configuring such parameters as congestion thresholds for ports, event notification options, and the low BB credit threshold, refer to Chapter 6, Optional Features in element manager user manual.
Installation Tasks 2 4. Click Send Test. Call-home and e-mail test messages are transmitted and an Information dialog box displays. Click OK to close the dialog box. 5. Verify with recipients that call-home and e-mail notifications were received. Figure 2-84 Call-Home Information Dialog Box Task 24: Back Up Configuration Data Back up of critical SAN management configuration data (contained in the EfcData directory) is provided by the management server.
Installation Tasks 2 installation tasks, and verified while performing Task 14: Record or Verify Management Server Restore Information on page 2-53. To back up management server configuration data and create a base EfcData restore CD: 1. Insert a blank rewritable CD into the CD-RW drive and format the CD. a. At the Windows 2000 desktop, locate the InCD icon at the right side of the task bar. b. Right click the icon and select Format (F). The first window of the InCD wizard displays. c.
Installation Tasks 2 Figure 2-85 Shut Down Windows Dialog Box b. Select the Restart option from the list box and click OK. The management server powers down and restarts. During the reboot process the LAN connection between the management server and browser-capable PC drops momentarily, and the TightVNC viewer displays a network error as shown in Figure 2-86 on page 2-105. Figure 2-86 TightVNC Network Error Message c. After the management server reboots, click Login again.
Installation Tasks 2 NOTE: Do not simultaneously press the Ctrl, Alt, and Delete keys. This action logs the user on to the browser-capable PC, not the rack-mount management server. f. Type the default Windows 2000 user name and password and click OK. The management server’s Windows 2000 desktop opens and the SAN management Login dialog box displays. NOTE: The default Windows 2000 user name is Administrator and the default password is password. The user name and password are case-sensitive. g.
Installation Tasks 2 3. At the PC, launch the browser application (Netscape Navigator or Internet Explorer). 4. Enter the default Internet Protocol (IP) address of the switch (10.1.1.10) as the uniform resource locator (URL). The Enter Network Password dialog box displays. 5. Type the case-sensitive default user name (Administrator) and password (password) and click OK. The First Time Login View displays. 6.
Installation Tasks 2 1. Select Switch and Identification from the Configure menu at any view. The Identification View displays (Figure 2-87). Figure 2-87 Identification View a. Type a unique product name of 24 alphanumeric characters or less in the Name field. If installed on a public LAN, the name should reflect the product’s Ethernet network domain name system (DNS) host name. b. Type a product description of 255 alphanumeric characters or less in the Description field. c.
Installation Tasks 2 Figure 2-88 Date Time View a. Click Date fields that require change, and type numbers in the following ranges: • Month (MM): 1 through 12. • Day (DD): 1 through 31. • Year (YYYY): greater than 1980. b. Click Time fields that require change, and type numbers in the following ranges: • Hour (HH): 0 through 23. • Minute (MM): 0 through 59. • Second (SS): 0 through 59. 2. Click OK to save and activate changes.
Installation Tasks 2 Figure 2-89 Parameters View b. At the Rerouting Delay field, check (enable) or uncheck (disable) the parameter. When enabled, traffic is delayed through the fabric by the user-specified error detect time out value (E_D_TOV). This delay ensures Fibre Channel frames are delivered to their destination in order. c. At the Domain RSCN field, check (enable) or uncheck (disable) the parameter.
Installation Tasks 2 NOTE: An ISL between fabric elements with identical domain IDs segments and prevents communication. h. At the ISL FSPF Cost Configuration field, select By Port Speed or Ignore Port Speed to calculate fabric shortest path first (FSPF) cost. • By Port Speed - The fastest fabric path is determined by port (ISL) speed. Cost is inversely proportional to speed. • Ignore Port Speed - ISL speed is ignored, and the fastest fabric path is determined by the number of hops.
Installation Tasks 2 b. At the E_D_TOV field, type a value between 2 through 600 tenths of a second (0.2 through 60 seconds). Two seconds (20) is the recommended value. NOTE: Fabric elements must be set to the same R_A_TOV and E_D_TOV values. An ISL between fabric elements with different values segments and prevents communication. c. Select from the Switch Priority drop-down list to designate the fabric’s principal switch.
Installation Tasks 2 • Multiple products are installed or a public LAN segment is used, network information must be changed to conform to the LAN addressing scheme. Perform this procedure to change product network information. 1. Select Switch and Network from the Configure menu at any view. The Network View displays (Figure 2-91). Figure 2-91 Network View a. At the IP Address field, type the new value as specified by the network administrator (default is 10.1.1.10). b.
Installation Tasks 2 c. At the Windows Workstation menu, sequentially select the Programs and Command Prompt options. A disk operating system (DOS) window displays. d. Delete the switch’s old IP address from the ARP table. At the command (C:\) prompt, type arp -d xxx.xxx.xxx.xxx, where xxx.xxx.xxx.xxx is the old IP address for the switch. e. Click close (X) at the upper right corner of the DOS window to close the window and return to the Windows desktop. 4.
Installation Tasks 2 Figure 2-92 Basic Information View d. Select from the drop-down list in the Type column to configure the port type. Available selections are fabric port (F_Port), expansion port (E_Port), generic port (G_Port), generic mixed port (GX_Port), and fabric mixed port (FX_Port). e. Select from the drop-down list in the Speed column to configure the port transmission rate. Available selections are auto-negotiate between speeds (Negotiate), 1.
Installation Tasks 2 1. Set all or a subset of user-specified ports offline. Refer to Set Online State or Block or Unblock a Port for instructions. 2. Select Ports and RX BB_Credit from the Configure menu at any view. The RX BB_Credit View displays. 3. Perform one of the following: — To set all offline ports to default values, click Default. — To set an offline port to a user-specified value, type the desired value in the RX BB_Credit column. 4. Click OK to save and activate changes. 5.
Installation Tasks 2 Figure 2-93 SNMP View c. Click (check) the Enable Authentication Traps check box to enable transmission of SNMP trap messages to recipients. d. For each configured recipient, type a community name of 32 alphanumeric characters or less in the Name field. The name is incorporated in SNMP trap messages to ensure against unauthorized viewing. e. Click (check) the box in the Write Auth column to enable write authorization for the trap recipient (default is disabled).
Installation Tasks 2 Perform this procedure to toggle (enable or disable) the state of the product’s command line interface. To change the CLI state: Enable CLI 1. Select CLI from the Configure menu at any view. The CLI View displays (Figure 2-94). Figure 2-94 CLI View 2. Perform one of the following: • Click Enable to activate the CLI. • Click Disable to deactivate the CLI. 3. Click (check) the Use SSH check box to enable secure shell (SSH) protocol.
Installation Tasks 2 Figure 2-95 OSMS View 2. Perform one of the following: • Click Enable to activate OSMS. • Click Disable to deactivate OSMS. 3. Click (check) the Enable Host Control check box to activate host control of the product. 4. Click OK to save and activate changes. Configure SSL Encryption SSL is a protocol that encrypts internet communications. The protocol uses key encryption and includes a digital certificate that enables server authentication and SSL session initialization.
Installation Tasks 2 Figure 2-96 SSL View 4. To define the expiration period (in days) of the digital certificate, type a value between 30 and 3650 in the Expires in field. The default is 365 days. Click Generate to generate a new certificate. 5. To define a renegotiation parameter (in megabytes) for the SSL session key, type a value between 50 and 10000 in the Renegotiate after field.
Installation Tasks 2 • FICON management server - These feature supports inband product management through FMS host control. • Full volatility - This feature ensures no Fibre Channel frames are stored after the product is powered off or fails, and a memory dump file (that possibly includes classified data frames) is not included as part of the data collection procedure. • N_Port ID virtualization - This feature allows up to 256 Fibre Channel addresses to be assigned to an N_Port.
Installation Tasks 2 Figure 2-97 Maintenance Feature Installation View 2. Type the key in the Feature Key field and click Update. The interface refreshes and indicates the update changes in the Feature panel. NOTE: When OK is selected, all features are updated with new features. 3. Click OK. New PFE key(s) activate, the message Feature installation in process. Your browser connection will be unavailable until unit restart is complete.
Installation Tasks 2 4. After the product reset, the message Feature installation complete. Click here to login. displays. 5. Click here to login and start a new EFCM Basic Edition session. The Enter Network Password dialog box displays. Configure Security This section describes optional product security features configured through Security menu selections. The enhanced SANtegrity PFE key must be installed. Refer to Task 16: Configure PFE Key (Optional) for instructions.
Installation Tasks 2 • Fabric binding - Use the Fabric Binding View to lock parameters of a fabric in accordance with the user configuration. Fabric binding creates a membership list of element (director or switch) Domain_IDs and worldwide names (WWNs) that can communicate with the product. • Switch binding - Use the Switch Binding View to create a membership list of node (device) WWNs that can attach to the product.
Installation Tasks 2 Task 5: Configure Product Network Information (Optional) The product is delivered with default network addresses as follows: • MAC address - The media access control (MAC) address is programmed into FLASH memory on the control processor (CTP) card at manufacture. The MAC address is unique for each product, and should not be changed. • IP address - The default IP address is 10.1.1.10.
Installation Tasks 2 2. Connect the other cable end to a 9-pin serial communication port (COM1 or COM2) at the rear of the maintenance terminal PC. 3. Power on the maintenance terminal. At the Windows desktop, click Start at the left side of the task bar. The Windows Workstation menu displays. NOTE: The following steps describe changing network addresses using HyperTerminal serial communication software. 4.
Installation Tasks 2 7. Configure Port Settings parameters: — Bits per second - 115200. — Data bits - 8. — Parity - None. — Stop bits - 1. — Flow control - Hardware or None. Click OK. The New Connection - HyperTerminal window displays. 8. At the > prompt, type the user password (default is password) and press Enter. The password is case sensitive. The New Connection - HyperTerminal window displays with software and hardware version information for the product, and a C > prompt at the bottom of the window.
Installation Tasks 2 11. Select Exit from the File pull-down menu. A HyperTerminal message box appears. 12. Click Yes. A second message box appears. Click No to exit and close the application. 13. Power off the maintenance terminal and disconnect the RS-232 modem cable. Replace the protective cap over the maintenance port. 14. At the product front panel, press and hold the RESET button for ten seconds to perform a POR. 15.
Installation Tasks 2 a. If the switch is installed on a table or desk top, bundle and secure the Fibre Channel cables as directed by the customer. b. If the switch is installed in a customer-supplied equipment rack, bundle Fibre Channel cables from the switch and other equipment (groups of 16 maximum), and secure them as directed by the customer. c.
Installation Tasks 2 4. Route a multimode or singlemode fiber-optic cable (depending on the type of SFP transceiver installed) from a customer-specified E_Port of the switch to the director. 5. Connect the switch-attached fiber-optic cable to the port SFP transceiver. 6. If the switch is managed by an attached management server, go to step 7. If the switch is managed by the EFCM Basic Edition interface: a. At the Configure panel, select View at the left side of the panel.
Installation Tasks 2 Figure 2-99 Port Properties Dialog Box NOTE: If the Open Trunking feature is installed and additional item will appear in the Port Properties dialog box, called Congested Threshold %. This field displays the active congested threshold percentage currently configured in the Configure Open Trunking dialog box. 9. Ensure the Link Incident field displays None and the Reason field is blank.
Installation Tasks 2 1. At a PC with Internet access, open the McDATA File Center home page (Figure 2-100). The uniform resource locator (URL) is http://central.mcdata.com. Figure 2-100 McDATA File Center Home Page 2. Select (click) the New User Registration option at the top of the home page. The File Center’s New User Registration page displays (Figure 2-101 on page 2-133). Use the registration page to input required and optional user information. The following information is required: • Password.
Installation Tasks 2 Figure 2-101 McDATA File Center (New User Registration Page) 4. At the browser PC, close the Internet session. If no switch problems are indicated, installation tasks are complete.
Installation Tasks 2 2-134 McDATA® Sphereon 3032 and 3232 Fabric Switches Installation and Service Manual
3 Diagnostics This chapter describes diagnostic procedures used by service representatives to isolate Sphereon 3032/3232 Switch problems or failures to the field-replaceable unit (FRU) level. The chapter specifically describes how to perform maintenance analysis procedures (MAPs). Maintenance Analysis Procedures The MAPs provide fault isolation and related service procedures. They are step-by-step procedures that prompt service personnel for information and describe a maintenance action.
Diagnostics 3 Table 3-1 Quick Start Factory-Set Defaults (continued) Item Default IP address (factory preset) 10.1.1.10 Subnet mask 255.0.0.0 Gateway address 0.0.0.0 Table 3-2 lists the MAPs in this chapter. Fault isolation normally begins at MAP 0000: Start MAP on page 3-6. However, Table 3-3 lists the event codes and the corresponding MAPs. It is a quick start, if an event code is readily available.
Diagnostics 3 Table 3-3 Event Code Event Codes versus Maintenance Action Explanation Action 001 System power-down. Power on switch. 011 Login server database invalid. Go to MAP 0700. 021 Name server database invalid. Go to MAP 0700. 031 SNMP request received from unauthorized community. 051 Management server database invalid. Go to MAP 0700. 052 Management server internal error. Go to MAP 0700. 061 Fabric controller database invalid. Go to MAP 0700.
Diagnostics 3 Table 3-3 Event Code 3-4 Event Codes versus Maintenance Action (continued) Explanation Action 203 Power supply ac voltage recovery. No action required. 204 Power supply DC voltage recovery. No action required. 206 Power supply removed. Replace FRU. 207 Power supply installed. No action required. 208 Power supply false shutdown. Go to MAP 0100. 300 First cooling fan failed. Go to MAP 0500. 301 Second cooling fan failed. Go to MAP 0500. 301 Third cooling fan failed.
Diagnostics 3 Table 3-3 Event Code Event Codes versus Maintenance Action (continued) Explanation Action 505 Port module revision not supported. No action required. 506 Fibre Channel port failure. Go to MAP 0600. 507 Loopback diagnostics port failure. Go to MAP 0600. 508 Fibre Channel port anomaly detected. Go to MAP 0600. 510 SFP hot-insertion initiated. No action required. 512 SFP nonfatal error. Go to MAP 0600. 513 SFP hot-removal completed. No action required. 514 SFP failure.
Diagnostics 3 Table 3-3 Event Code Event Codes versus Maintenance Action (continued) Explanation Action 810 High-temperature warning (CTP thermal sensor). Go to MAP 0500. 811 Critically hot temperature warning (CTP thermal sensor). Go to MAP 0500. 812 CTP shutdown due to thermal violations. Go to MAP 0500. 850 System shutdown due to CTP thermal violations. Go to MAP 0500. MAP 0000: Start MAP This MAP describes initial fault isolation for the Sphereon 3032/3232 Switch.
Diagnostics 3 • If performing fault isolation using the EFCM Basic Edition interface, the administrator user name and password. Both are case sensitive and required when prompted at the Username and Password Required dialog box. • If performing fault isolation using a customer-supplied server running the EFCM Lite application: — The operating system user name and password. These are required when prompted during any MAP or repair procedure that directs the EFC Server to be rebooted.
Diagnostics 3 5 Is the EFC Manager application active? NO ↓ YES Go to step 7. 6 Reboot the EFC Server or customer-supplied server PC. If the customer-supplied server does not use the Windows 2000 operating system, refer to the supporting documentation to reboot the server. a. At the Windows 2000 desktop, click Start at the left side of the task bar (bottom of the desktop), then select Shut Down. The Shut Down Windows dialog box displays (Figure 3-1). Figure 3-1 Shut Down Windows Dialog Box b.
Diagnostics 3 3. After a few seconds, the LCD panel displays the following message pertaining to boot sequence selection (Figure 3-2): Boot from LAN? Press Figure 3-2 LCD Panel During Boot Sequence 4. Ignore the message. After ten seconds, the server performs the boot sequence from the basic input/output system (BIOS). During the boot sequence, the server performs additional POSTs and displays the following operational information at the LCD panel: • Host name. • System date and time.
Diagnostics 3 . Figure 3-3 EFC Manager Product View Did the Product View display and does the EFC Manager application appear operational? YES ↓ NO An EFC Server hardware problem is indicated. Event codes are not recorded. Go to MAP 0800: Server Hardware Problem Determination on page 3-107. 7 Inspect the alert panel at the lower left corner of the Product View.
Diagnostics 3 The grey square indicates the EFC Server cannot communicate with the switch because: • The switch-to-EFC Server Ethernet link failed. • Ac power distribution in the switch failed. • The control processor (CTP) card failed. Does a grey square appear at the alert panel and as the background to the icon representing the switch reporting the problem? YES ↓ NO Go to step 10. 8 At the switch reporting the problem, ensure the power switch is set to the Power On (1) position.
Diagnostics 3 10 Does a red diamond with yellow background (failure indicator) appear at the alert panel and as the background to the icon representing the switch reporting the problem? YES ↓ NO Go to step 14. 11 Double-click the icon representing the switch reporting the problem. The Hardware View displays. At the Hardware View: • Observe whether the Sphereon 3032/3232 Status table is yellow and switch status is NOT OPERATIONAL.
Diagnostics 3 YES ↓ NO Go to step 18. 15 Click the icon representing the switch reporting the problem. The Hardware View displays. At the Hardware View: • Observe whether the Sphereon 3032/3232 Status table is yellow and switch status is Minor Failure or Not Installed. • Inspect FRUs for a blinking red and yellow diamond (failed FRU indicator) that overlays the FRU graphic. Does a blinking red and yellow diamond overlay a Fibre Channel port graphic? NO ↓ YES A port SFP failure is indicated.
Diagnostics 3 YES ↓ NO Go to step 22. 19 Inspect the port state and LED status for all ports with an attention indicator. a. At the Hardware View, click the port graphic with the attention indicator. The Port Properties dialog box displays. b. Inspect the Beaconing and Operational State fields. Figure 3-4 Port Properties Dialog Box NOTE: If the Open Trunking feature is installed and additional item will appear in the Port Properties dialog box, called Congested Threshold %.
Diagnostics 3 20 Port beaconing is enabled. a. Consult with the customer and next level of support to determine the reason port beaconing is enabled. b. Disable port beaconing: 1. At the Hardware View, right-click the port graphic. A pop-up menu appears. 2. Click Enable Beaconing. The check mark disappears from the box adjacent to the option, and port beaconing is disabled. Was port beaconing enabled because port failure or degradation was suspected? YES ↓ NO The switch appears operational.
Diagnostics 3 . Figure 3-5 Link Incident Log If a link incident occurred, the affected port number is listed with one of the following messages. Link interface incident - implicit incident. Link interface incident - bit-error threshold exceeded. Link failure - loss of signal or loss of synchronization. Link failure - not-operational primitive sequence (NOS) received. Link failure - primitive sequence timeout. Link failure - invalid primitive sequence received for the current link state.
Diagnostics 3 23 Obtain event codes from the Sphereon 3032/3232 Event Log. If multiple event codes are found, note all codes and associated severity levels. Record the date, time, and listed sequence, and determine if the codes are related to the reported problem. Begin fault isolation with the most recent event code with the highest severity level. Other codes may accompany this event code, or may indicate a normal indication after a problem is recovered. a.
Diagnostics 3 26 Is the power switch set to the Power On (1) position? NO ↓ YES Go to step 29. 27 Power on the switch. Inspect the switch for indications of being powered on, such as: • At the front panel, an illuminated PWR or ERR indicator. • Green LEDs illuminated on the power supplies. • Audio emanations and airflow from fans. Does the switch appear powered on? YES ↓ NO A power distribution problem is indicated. Go to step 23 to obtain event codes.
Diagnostics 3 ↓ A power distribution problem is indicated. Go to step 23 to obtain event codes. If no event codes are found, go to MAP 0100: Power Distribution Analysis on page 3-27. A faulty PWR LED is indicated, but Fibre Channel port operation is not disrupted. a. If continued operation without benefit of the PWR LED is acceptable to the customer, do not perform any repair action. b. If continued operation without benefit of the PWR LED is not acceptable to the customer, remove and replace the switch.
Diagnostics 3 33 Check FRUs (port SFPs, fans, power supplies) for failure symptoms. Is the amber LED adjacent to a port SFP illuminated? NO ↓ YES A port SFP failure is indicated. Go to step 23 to obtain event codes. If no event codes are found, go to MAP 0600: Port Failure and Link Incident Analysis on page 3-71. 34 Is the amber LED at the lower left corner of a fan illuminated? NO ↓ YES A fan failure is indicated. Go to step 23 to obtain event codes.
Diagnostics 3 38 Boot the web browser PC. a. Power on the PC in accordance with the instructions delivered with the PC. The Windows desktop appears. b. Launch the PC browser application by double-clicking the appropriate icon at the Windows desktop. c. At the Netsite field (Netscape Navigator) or Address field (Internet Explorer), type http://xxx.xxx.xxx.xxx, where xxx.xxx.xxx.xxx is the IP address of the switch (obtained in step 1). The Username and Password Required dialog box appears.
Diagnostics 3 • The switch-to-PC Internet link could not be established. • AC power distribution in the switch failed, or AC power was disconnected. • The switch’s CTP card failed. Continue. 41 Ensure the switch reporting the problem is connected to facility AC power. Inspect the switch for indications of being powered on, such as: • At the front panel, an illuminated PWR LED or ERR LED. • Green LEDs illuminated on the power supplies. • Audio emanations and airflow from fans.
Diagnostics 3 c. Type the user name and password obtained in step 1, and click OK. If the View panel does not display, wait another five minutes and perform this step again.
Diagnostics 3 Does the EFCM Basic Edition interface appear operational with the View panel displayed? YES ↓ NO A CTP card failure is indicated. Go to MAP 0200: POST, Reset, or IPL Failure Analysis on page 3-34. 44 At the View panel, inspect the Status field. Does the switch status indicate Operational? NO ↓ YES The switch appears operational. Exit MAP. 45 Inspect the port operational state. a. At the View panel, click the Port Properties tab. The View panel (Port Properties tab) displays. b.
Diagnostics 3 Does the Operational State field display a Beaconing message and the Beaconing field display an On message? YES ↓ NO Go to step 47. 46 Port beaconing is enabled. a. Consult the customer and next level of support to determine the reason port beaconing is enabled. b. Disable port beaconing: 1. At the View panel, select Operations at the left side of the panel. The Operations panel opens with the Port Beaconing page displayed. 2. Click the Beaconing State check box for the port.
Diagnostics 3 Is a link incident or port problem indicated for any of the ports? NO YES ↓ A link incident problem or port SFP failure is indicated. Go to step 52 to obtain event codes. If no event codes are found, go to MAP 0600: Port Failure and Link Incident Analysis on page 3-71. 50 Inspect the power supply operational states. a. At the View panel, click the Component Properties tab. The View panel (Component Properties tab) displays. b. Inspect the State fields for both power supplies.
Diagnostics 3 a. At the View panel, select Monitor at the left side of the panel. The Monitor panel opens with the Port List page displayed. b. At the Monitor panel, click the Log tab. The Monitor panel (Log tab) displays. c. Record the event code, date, time, and severity (Informational, Minor, Major, or Severe). d. Record all event codes that may relate to the reported problem. Were one or more event codes found?* YES ↓ NO Return to the MAP step that sent you here. Go to Table 3-3 on page 3-3.
Diagnostics 3 1 Was an event code 200, 201, 202, or 208 observed at the Sphereon 3032/3232 Event Log (EFC Server) or at the EFCM Basic Edition event log? YES ↓ NO Go to step 3. 2 The following table lists event codes, brief explanations of the codes, and the associated steps that describe fault isolation procedures. Event Code Explanation Action 200 Power supply AC voltage failure. Go to step 6. 201 Power supply DC voltage failure. Go to step 10. 202 Power supply thermal failure.
Diagnostics 3 6 A redundant power supply is disconnected from facility AC power, not properly installed, or has failed. Verify the indicated power supply is connected to facility power. Ensure the AC power cord (PS0 or PS1) is connected to the rear of the switch and a facility power receptacle. If not, connect the cord as directed by the customer. a. Ensure the associated facility circuit breaker is on. If not, ask the customer set the circuit breaker on. b. Ensure the AC power cord is not damaged.
Diagnostics 3 b. At the Hardware View, observe the graphic representing the power supply and ensure a failure symbol (blinking red and yellow diamond) does not appear. Is a failure indicated? YES ↓ NO The switch appears operational. 10 A redundant power supply failed and must be removed and replaced. (RRP: Power Supply on page 5-4). • This procedure is concurrent and can be performed while the switch is powered on. • Perform the data collection procedure after FRU removal and replacement.
Diagnostics 3 • Green LEDs illuminated on the power supplies. • Audio emanations and airflow from fans. Does the switch appear powered on? NO ↓ YES Analysis for an Ethernet link or CTP card failure is not described in this MAP. Go to MAP 0000: Start MAP on page 3-6. If this is the second time at this step, contact the next level of support. 13 Verify facility AC power connections. a. Ensure both AC power cords (PS0 and PS1) are connected to the rear of the switch and to facility power receptacles.
Diagnostics 3 YES ↓ NO Go to step 17. 16 Verify operation of both power supplies. a. Inspect the power supplies and ensure the green LEDs illuminate. b. At the Hardware View, observe the graphics representing the power supplies and ensure a failure symbol (blinking red and yellow diamond) does not appear. Is a failure indicated? YES ↓ NO The switch appears operational. 17 Inspect the switch for indications the power supplies are operational, but the switch is not receiving DC power.
Diagnostics 3 19 One or both power supplies appear operational, but the CTP card is not receiving DC power. An in-card circuit breaker may have tripped due to a power surge or the CTP card failed. Reset the switch (Reset the Switch on page 4-42). Did a switch reset solve the problem? NO ↓ YES The switch appears operational. A CTP card failure is indicated. Because the CTP card is not a FRU, replace the switch 20 Does the EFCM Basic Edition interface appear operational? NO ↓ YES Go to step 22.
Diagnostics 3 NO YES ↓ A redundant power supply failure is indicated. Go to step 6. The switch appears operational. MAP 0200: POST, Reset, or IPL Failure Analysis When the switch is powered on, it performs a series of power-on self-tests (POSTs). When POSTs complete, the switch performs an initial program load (IPL) that loads firmware and brings the unit online. This MAP describes fault isolation for problems that may occur during the POST/IPL process.
Diagnostics 3 Because the CTP card is not a FRU, replace the switch. 4 POST/IPL diagnostics detected a firmware failure (as indicated by event code 411) and performed an online dump. All Fibre Channel ports reset after the failure and attached devices momentarily logout, login, and resume operation. Perform the data collection procedure and return the CD to McDATA for analysis.
Diagnostics 3 Figure 3-8 Windows Security Dialog Box b. Click Task Manager. The Windows Task Manager dialog box displays with the Applications page open by default (Figure 3-9).
Diagnostics 3 c. Select (highlight) the McDATA Enterprise Fabric Connectivity Manager entry and click End Task. The EFC Manager application closes. Continue to the next step. 3 Attempt to clear the problem by rebooting the EFC Server or customer-supplied server PC. If the customer-supplied server does not use the Windows 2000 operating system, refer to the supporting documentation to reboot the server. a.
Diagnostics 3 Boot from LAN? Press Figure 3-11 LCD Panel During Boot Sequence 4. Ignore the message. After ten seconds, the server performs the boot sequence from the BIOS. During the boot sequence, the server performs additional POSTs and displays the following operational information at the LCD panel: • Host name. • System date and time. • LAN 1 and LAN 2 IP addresses. • Fan 1, fan 2, fan 3, and fan 4 rotational speed. • CPU temperature. • Hard disk capacity.
Diagnostics 3 Figure 3-12 EFC Manager Login Dialog Box Did the Product View display and does the EFC Manager application appear operational? NO ↓ YES The problem is transient and the EFC Server appears operational. Contact the next level of support.
Diagnostics 3 5 Did the EFC Manager application display a dialog box with the message The software version on this EFC Server is not compatible with the version on the remote EFC Server? YES ↓ NO Go to step 8. 6 The EFC Manager applications running on the EFC Server and client workstation are not at compatible release levels. Recommend to the customer that the downlevel version be upgraded. Does the customer want the EFC Manager application upgraded? YES ↓ NO Power off the client workstation.
Diagnostics 3 10 An attempt to download a firmware version from the EFC Server hard drive to the switch failed. Retry the operation (Manage Firmware Versions on page 4-47). Did the firmware version download to the switch? NO ↓ YES The EFC Server appears operational. A CTP card failure is suspected. Go to MAP 0000: Start MAP on page 3-6 to isolate the problem. 11 Did the Element Manager application display a dialog box with the message The data collection process failed? YES ↓ NO Go to step 13.
Diagnostics 3 Figure 3-13 Dr. Watson for Windows 2000 Dialog Box YES ↓ NO Go to step 14. An EFC Manager application error occurred and transmitted a handling exception event to the operating system. a. Click Cancel to close the Dr. Watson for Windows 2000 dialog box and EFC Manager application. b. Using the My Computer function at the Windows 2000 desktop, copy the crash dump file (user.dmp) from the local disk (C:) to the CD-RW drive (D:). c.
Diagnostics 3 14 Did the EFC Server crash and display a blue screen with the system dump file in hexadecimal format (blue screen of death)? YES ↓ NO The EFC Server appears operational. 15 Attempt to clear the problem by power cycling the EFC Server or customer-supplied server PC. If the customer-supplied server does not use the Windows 2000 operating system, refer to the supporting documentation to reboot the server. a.
Diagnostics 3 • Hard disk capacity. • Virtual and physical memory capacity. c. After successful POST completion, the LCD panel displays a Welcome!! message, then continuously cycles through and displays server operational information. d. After rebooting the server at the LCD panel, log on to the EFC Server’s Windows 2000 desktop through a LAN connection to a browser-capable PC. Refer to Access the Management Server Desktop on page 2-30 for instructions.
Diagnostics 3 Did the Product View display and does the EFC Manager application appear operational? NO ↓ YES The problem is transient and the EFC Server appears operational. Contact the next level of support. MAP 0400: Loss of Console Communication This MAP describes fault isolation of the Ethernet communication link between a switch and the EFC Server, or between a switch and a web browser PC running the EFCM Basic Edition interface.
Diagnostics 3 1 Was an event code 430, 431, 432, or 440 observed at the Sphereon 3032/3232 Event Log (EFC Server) or at the EFCM Basic Edition event log? YES ↓ NO Go to step 6. 2 A transmission control protocol (TCP) reset command from the EFC Server caused the Ethernet connection to terminate. The connection recovers if the EFC Server is powered on and the EFC Management Services (EMS) application is running. Verify the EFC Server is powered on and the EMS application is running.
Diagnostics 3 3 Did the switch-to-EFC Server Ethernet connection recover? NO ↓ YES The switch-to-EFC Server connection is restored and appears operational. Contact the next level of support. 4 Reboot the EFC Server PC. a. Click the Windows Start button. The Windows 2000 Workstation menu displays. b. At the Windows 2000 Workstation menu, select Shut Down. The Shut Down Windows dialog box appears. c. At the Shut Down Windows dialog box, select Shut down the Computer and click Yes to power off the PC. d.
Diagnostics 3 Figure 3-17 EFC Manager Login Dialog Box 5 Did the switch-to-EFC Server Ethernet connection recover? NO ↓ YES The switch-to-EFC Server connection is restored and appears operational. Contact the next level of support. 6 Is fault isolation being performed at the switch or EFC Server? YES ↓ 3-48 NO Remote fault isolation is being performed through the EFCM Basic Edition interface. Go to step 26.
Diagnostics 3 7 At the Product View, does a grey square appear at the alert panel and as the background to the icon representing the switch reporting the problem? YES ↓ NO The switch-to-EFC Server connection is restored and appears operational. The grey square indicates the EFC Server cannot communicate with the switch because: • The switch-to-EFC Server Ethernet link failed. • AC power distribution in the switch failed, or AC power was disconnected. • The switch CTP card failed. Continue.
Diagnostics 3 • The Sphereon 3032/3232 Status table is yellow, the Status field displays No Link, and the Reason field displays an error message. The following table lists the error messages and associated steps that describe fault isolation procedures. Error Message Action Never connected. Go to step 10. Link timeout. Go to step 10. Protocol mismatch. Go to step 16. Duplicate session. Go to step 19. Unknown network address. Go to step 22. Incorrect product type. Go to step 24.
Diagnostics 3 11 Does the LAN configuration use multiple Ethernet hubs that are daisy-chained? YES ↓ NO Go to step 13. 12 Verify the hubs are correctly interconnected (refer to next figure). a. At the first (top) Ethernet hub, verify: 1. An RJ-45 Ethernet patch cable connects to port 24. 2. The medium-dependent interface (MDI) switch is set to MDI (in). If not, set the switch using a pencil or other pointed instrument. b.
Diagnostics 3 2. An RJ-45 Ethernet patch cable connects to port 24. 3. The MDI switch is set to MDI (in). If not, set the switch using a pencil or other pointed instrument. c. At the last (bottom) Ethernet hub, verify: 1. The patch cable from the second hub connects to port 12. 2. The MDI switch is set to MDIX (out). If not, set the switch using a pencil or other pointed instrument. If two hubs are installed the MDI switch is set to MDIX (out) on the second hub.
Diagnostics 3 • If the problem is associated with another switch or EFC Server, go to MAP 0000: Start MAP on page 3-6 to isolate the problem for that device. • If the problem is associated with an unrelated device, notify the customer and have the system administrator correct the problem. Did repair of an unrelated LAN-attached device solve the problem? NO ↓ YES The switch-to-EFC Server connection is restored and appears operational. A switch Ethernet port failure is indicated. Go to step 30.
Diagnostics 3 Did the switch-to-EFC Server Ethernet connection recover? NO ↓ YES The switch-to-EFC Server connection is restored and appears operational. Contact the next level of support. 19 An instance of the EFC Manager application is open at another EFC Server and communicating with the switch.
Diagnostics 3 b. After a few seconds, the LCD panel displays the following (Figure 3-19): LAN 2: 010.001.001.001 Figure 3-19 LCD Panel (LAN 2 IP Address) c. Depending on switch-to-server LAN connectivity, record the appropriate IP address (LAN 1 or LAN 2). Continue to the next step. 21 Configure the EFC Server reporting the Duplicate Session communication problem as a client. a. At the Product View, select Logout from the Logout/Exit menu on the navigation control panel.
Diagnostics 3 a. Remove the protective cap from the 9-pin maintenance port at the rear of the switch (a flat-tip screwdriver may be required). Connect one end of the RS-232 modem cable to the port. b. Connect the other cable end to a 9-pin communication port (COM1 or COM2) at the rear of the maintenance terminal PC. c. Power on the maintenance terminal. After the PC powers on, the Windows desktop displays. d. At the Windows desktop, click Click the Windows Start button.
Diagnostics 3 Figure 3-21 Connect To Dialog Box g. Ensure the Connect using field displays COM1 or COM2 (depending on the serial communication port connection to the switch) and click OK. The COMn dialog box displays (where n is 1 or 2). Figure 3-22 COMn Dialog Box (COM1 or COM2) h.
Diagnostics 3 — Bits per second - 57600. — Data bits - 8. — Parity - None. — Stop bits - 1. — Flow control - Hardware. When the parameters are set, click OK. The HyperTerminal window displays. i. At the > prompt, type the user-level password (the default is password) and press Enter. The password is case sensitive. The HyperTerminal window displays with software and hardware version information for the switch, and an C> prompt at the bottom of the window. j.
Diagnostics 3 Figure 3-24 Disconnect Verification Message Box m. Click Yes. The following message box appears: Figure 3-25 Save Session Device Verification Message Box n. Click No to exit and close the HyperTerminal application. o. Power off the maintenance terminal. p. Disconnect the RS-232 modem cable from the switch and the maintenance terminal. Replace the protective cap over the maintenance port. Continue. 23 Define the switch’s correct IP address to the EFC Server. a.
Diagnostics 3 c. Type the correct IP address and click OK. Did the IP address below the switch icon change to the new entry and did the Ethernet connection recover? NO ↓ YES The switch-to-EFC Server connection is restored and appears operational. Contact the next level of support. 24 An incorrect product type is defined to the EFC Server a. At the Product View, right-click the icon with the grey square representing the product reporting the problem. A pop-up menu displays. b. Select Delete.
Diagnostics 3 ↓ The switch-to-EFC Server connection is restored and appears operational. 25 The product at the configured IP address is not a McDATA managed product. Notify the customer of the problem. a. At the Product View, right-click the icon with the grey square representing the product reporting the problem. A pop-up menu displays. b. Select Delete. A Warning dialog box displays asking if the product is to be deleted. c. Click Yes to delete the product. Exit MAP.
Diagnostics 3 Does the switch appear powered on? YES ↓ NO Analysis for an AC power distribution or CTP card failure is not described in this MAP. Go to MAP 0000: Start MAP on page 3-6. If this is the second time at this step, contact the next level of support. 29 Either a switch-to-PC Internet link problem (Internet too busy or IP address typed incorrectly) or a switch Ethernet port failure is indicated. a. Wait approximately five minutes, then attempt to login to the switch again. b.
Diagnostics 3 b. Connect the other cable end to a 9-pin communication port (COM1 or COM2) at the rear of the maintenance terminal PC. c. Power on the maintenance terminal. After the PC powers on, the Windows desktop displays. d. Click the Windows Start button. The Windows Workstation menu displays. The following steps describe inspecting event code 433 using HyperTerminal serial communication software. e. At the Windows Workstation menu, sequentially select Programs, Accessories, and HyperTerminal.
Diagnostics 3 Figure 3-29 Connect-To Dialog Box g. Ensure the Connect using field displays COM1 or COM2 (depending on the serial communication port connection to the switch), and click OK. The COMn dialog box displays (where n is 1 or 2). Figure 3-30 COMn Dialog Box (COM1 or COM2) h.
Diagnostics 3 — Bits per second - 57600. — Data bits - 8. — Parity - None. — Stop bits - 1. — Flow control - Hardware. When the parameters are set, click OK. The HyperTerminal window displays. i. At the C> prompt, type the user-level password (the default is password) and press Enter. The password is case sensitive. The HyperTerminal window displays with software and hardware version information for the switch, and a C> prompt at the bottom of the window. j.
Diagnostics 3 Figure 3-32 Disconnect Verification Message m. Click Yes. The following message box appears: Figure 3-33 Save Session Device Verification Message n. Click No to exit and close the HyperTerminal application. o. Power off the maintenance terminal. p. Disconnect the RS-232 modem cable from the switch and the maintenance terminal. Replace the protective cap over the maintenance port. Was event code 433 reported? NO ↓ YES An unrecoverable Ethernet fault (CTP card failure) occurred.
Diagnostics 3 • A blinking red and yellow diamond (failed FRU indicator) appears at the Product View or Hardware View. • An event code recorded at the Sphereon 3032/3232 Event Log or the EFCM Basic Edition event log. • A Failed or Not Installed message associated with a fan at the EFCM Basic Edition interface.
Diagnostics 3 Event Code Explanation Action 806 Critically hot temperature warning (SBAR assembly thermal sensor). Go to step 8. 807 SBAR assembly shutdown due to thermal violation. Go to step 8. 810 High temperature warning (CTP card thermal sensor). Go to step 8. 811 Critically hot temperature warning (CTP card thermal sensor). Go to step 8. 812 CTP card shutdown due to thermal violation. Go to step 8. 850 System shutdown due to CTP card thermal violations. Go to step 8.
Diagnostics 3 6 Does the EFCM Basic Edition interface appear operational? YES ↓ NO Analysis for an Ethernet link, AC power distribution, or CTP card failure is not described in this MAP. Go to MAP 0000: Start MAP on page 3-6. If this is the second time at this step, contact the next level of support. 7 Inspect the fan operational states at the EFCM Basic Edition interface. a. At the View panel, click the Component Properties tab. The View panel (Component Properties tab) displays. b.
Diagnostics 3 10 Have the customer inspect and verify that facility power is within specifications. These specifications are: • One single-phase connection for each power supply. • Input power between 120 and 230 Vac. • Input current between 2 and 4 amps. • Input frequency between 47 and 63 Hz. Is facility power within specifications? YES ↓ NO Ask the customer to correct the facility power problem. When facility power is corrected, verify switch temperature cools to within the operational limit.
Diagnostics 3 14 The SBAR module on the CTP card failed. Contact the next level of support. MAP 0600: Port Failure and Link Incident Analysis This MAP describes fault isolation for small form factor pluggable (SFP) transceivers and Fibre Channel link incidents. Failure indicators include: • One or more amber LEDs on the Fibre Channel ports illuminate. • The amber emulated LED adjacent to a port graphic at the Hardware View illuminates.
Diagnostics 3 3 The following table lists event codes, brief explanations of the codes, and associated steps that describe fault isolation procedures. Event Code Explanation Action 080 Unauthorized world wide name Go to step 21 081 Invalid attachment. Go to step 22. 506 Fibre Channel port failure. Go to step 11. 507 Loopback diagnostics port failure. Go to step 12. 512 SFP nonfatal error. Go to step 6. 514 SFP failure. Go to step 6. 581 Implicit incident. Go to step 34.
Diagnostics 3 Is an amber port LED illuminated but not blinking (beaconing)? YES ↓ NO The switch appears operational, however a link incident or other problem may have occurred. Perform fault isolation at the EFC Server or customer-supplied server. Go to step 13. 6 As indicated by a message or event code 506, 512, or 514, a Fibre Channel port failed and the SFP optical transceiver must be removed and replaced. Refer to RRP: SFP Transceiver on page 5-2.
Diagnostics 3 9 A Page cannot be found, Unable to locate the server, HTTP 404 - file not found, or other similar message appears. The message indicates the PC cannot communicate with the switch because: • The switch-to-PC Internet link could not be established. • AC power distribution in the switch failed, or AC power was disconnected. • The switch CTP card failed. Continue to the next step. 10 Ensure the switch reporting the problem is connected to facility AC power.
Diagnostics 3 Table 3-4 Port Operational States and Actions (EFCM Basic Edition) Operational State Action Offline Go to step 19. Not Operational Go to step 19. Port Failure Go to step 6. Testing Internal or external loopback test in process. Exit MAP. Invalid Attachment Go to step 22. Link Reset Go to step 33. Not Installed Go to step 12. 12 Install an SFP optical transceiver in the port receptacle. Refer to RRP: SFP Transceiver on page 5-2.
Diagnostics 3 15 Does a yellow triangle (attention indicator) appear adjacent to a port graphic at the Hardware View? YES ↓ NO Go to step 17. 16 Inspect the port state and LED status for all ports with an attention indicator. a. At the Hardware View, double-click the port graphic with the attention indicator. The Port Properties dialog box displays. b. Inspect the Operational State field at the Port Properties dialog box, and the emulated green and amber LEDs adjacent to the port at the Hardware View.
Diagnostics 3 17 A link incident may have occurred, but the LIN alerts option is not enabled for the port and the attention indicator does not appear. At the Hardware View, click Logs and select Link Incident Log. The Link Incident Log displays. If a link incident occurred, the affected port number is listed with one of the following messages. Link interface incident - implicit incident. Link interface incident - bit-error threshold exceeded. Link failure - loss of signal or loss of synchronization.
Diagnostics 3 19 A switch port is unblocked and receiving the offline sequence (OLS) or not operational sequence (NOS) from an attached device. Inform the customer that the attached device failed or is set offline, and to take the appropriate corrective action. Exit MAP. 20 Beaconing is enabled for the port. a. Consult the customer and next level of support to determine the reason port beaconing is enabled. b. Disable port beaconing. 1. At the Hardware View, right-click the port graphic.
Diagnostics 3 The bound WWN must be entered in the form of a raw WWN format (XX:XX:XX:XX:XX:XX:XX:XX) or must be a valid nickname. Ensure a valid WWN or nickname is entered. Did configuring the WWN or nickname solve the problem? NO ↓ YES The switch appears operational. Exit MAP. Contact the next level of support. Exit MAP. 22 As indicated by a message or event code 081, a port has an invalid attachment.
Diagnostics 3 23 The port connection conflicts with the configured port type. Either an expansion port (E_Port) is incorrectly cabled to a Fibre Channel device or a fabric port (F_Port) is incorrectly cabled to a fabric element (director or switch). a. At the EFC Server’s Hardware View, click the Configure icon at the navigation control panel and select Ports from the Configure menu. The Configure Ports dialog box (open systems mode) displays. Figure 3-34 Configure Ports Dialog Box b.
Diagnostics 3 Did reconfiguring the port type solve the problem? NO ↓ YES The switch appears operational. Exit MAP. Contact the next level of support. Exit MAP. 24 One of the following mode-mismatch conditions was detected and an ISL connection is not allowed: • The switch is configured for operation in Open Fabric 1.0 mode and is connected to a fabric element not configured to Open Fabric 1.0 mode. • The switch is configured for operation in Open Fabric 1.
Diagnostics 3 Select the McDATA Fabric 1.0 option if the switch is fabric-attached only to other McDATA switches that are also operating in McDATA Fabric 1.0 mode. Select the Open Fabric 1.0 option if the fabric contains OEM switches that are open-fabric compliant. c. Click the Activate button to save the selection and close the dialog box. Did configuring the management style solve the problem? NO ↓ YES The switch appears operational. Exit MAP. Contact the next level of support. Exit MAP.
Diagnostics 3 a. Notify the customer the port will be blocked. Ensure the customer’s system administrator quiesces Fibre Channel frame traffic through the port and sets the attached device offline. b. Block the port. Refer to Block or Unblock a Port on page 4-45. c. Disconnect both ends of the fiber-optic cable. d. Clean the fiber-optic connectors. Refer to Clean Fiber-Optic Components on page 4-48. e. Reconnect the fiber-optic cable. f. Unblock the port. Refer to Block or Unblock a Port on page 4-45. g.
Diagnostics 3 Figure 3-36 Fabric Binding Dialog Box (First) b. Ensure the Enable Fabric Binding checkbox is enabled (checked) for both switches. c. At the first Fabric Binding dialog box (both switches), click Next. The second Fabric Binding dialog box displays. d. At the second Fabric Binding dialog box (both switches), click Next. The third Fabric Binding dialog box displays. e. At the third Fabric Binding dialog box, click Activate for each switch.
Diagnostics 3 h. Ensure the Connection Policy radio buttons are compatible for both switches. i. Click Activate for each switch. The switch binding feature is consistently enabled for both switches. Did configuring the fabric and switch binding parameters solve the problem? NO ↓ YES The switch appears operational. Exit MAP. Contact the next level of support. Exit MAP. 30 A port connection is not allowed because of a fabric binding mismatch.
Diagnostics 3 Figure 3-38 Fabric Binding Dialog Box (Second) d. Update the Fabric Membership List for both elements to ensure interswitch compatibility, then click Next. The third Fabric Binding dialog box displays.
Diagnostics 3 e. At the third Fabric Binding dialog box, ensure the Fabric Membership List is updated and correct for each switch, then click Activate for each switch. The fabric binding feature is consistently enabled for both switches. Did updating the fabric membership lists solve the problem? NO ↓ YES The switch appears operational. Exit MAP. Contact the next level of support. Exit MAP. 31 A port connection is not allowed because of a switch binding mismatch.
Diagnostics 3 b. At the Switch Binding - Membership List dialog box ensure the Switch Membership List is updated and correct for each switch, then click Activate for each switch. The switch binding feature is consistently enabled for both switches. Did updating the switch membership lists solve the problem? NO ↓ YES The switch appears operational. Exit MAP. Contact the next level of support. Exit MAP.
Diagnostics 3 b. Select Clear Link Incident Alert(s). The Clear Link Incident Alert(s) dialog box displays. Figure 3-41 Clear Link Incident Alert(s) Dialog Box c. Select the This port (n) only radio button (where n is the port number) and click OK. The link incident clears. d. Monitor port operation for approximately five minutes. Did the link incident recur? YES ↓ NO The problem is transient and the Fibre Channel link and switch appear operational. Exit MAP.
Diagnostics 3 YES ↓ NO The Fibre Channel link and switch appear operational. Exit MAP. 37 Clean fiber-optic connectors on the jumper cable. a. Notify the customer the port will be blocked. Ensure the customer’s system administrator quiesces Fibre Channel frame traffic through the port and sets the attached device offline. b. Block the port. Refer to Block or Unblock a Port on page 4-45. c. Disconnect both ends of the fiber-optic cable. d. Clean the fiber-optic connectors.
Diagnostics 3 Did the link incident recur? YES ↓ NO The attached device, Fibre Channel link, and switch appear operational. Exit MAP. Contact the next level of support. Exit MAP. 40 The switch port reporting the problem is causing the recurrent link incident. The recurring link incident indicates port degradation and a possible pending failure. Go to step 6.
Diagnostics 3 Event Code Explanation Action 011 Login server database invalid. Go to step 7. 021 Name server database invalid. Go to step 7. 051 Management server database invalid. Go to step 7. 052 Management server internal error. Go to step 7. 061 Fabric controller database invalid. Go to step 7. 062 Maximum interswitch hop count exceeded. Go to step 8. 063 Remote switch has too many ISLs. 070 E_Port is segmented. Go to step 10. 071 Switch is isolated. Go to step 10.
Diagnostics 3 a. At the Hardware View, click the port graphic. The Port Properties dialog box displays. b. Inspect the Operational State field. Figure 3-42 Port Properties Dialog Box NOTE: If the Open Trunking feature is installed and additional item will appear in the Port Properties dialog box, called Congested Threshold %. This field displays the active congested threshold percentage currently configured in the Configure Open Trunking dialog box.
Diagnostics 3 The following table lists port segmentation reasons and associated steps that describe fault isolation procedures. Segmentation Reason Action Incompatible operating parameters. Go to step 12. Duplicate domain IDs. Go to step 13. Incompatible zoning configurations. Go to step 14. Build fabric protocol error. Go to step 15. No principal switch. Go to step 20. No response from attached switch. Go to step 17.
Diagnostics 3 9 As indicated by an event code 063, the Fabric Controller software detected an: • Intrepid 6064 Director in a multiswitch fabric that has more than 48 ISLs attached. • Intrepid 6140 Director in a multiswitch fabric that has more than 70 ISLs attached. • Other fabric element (director or switch) in a multiswitch fabric that has more than 32 ISLs attached. Fibre Channel frames may be lost or routed in loops because of potential fabric routing problems.
Diagnostics 3 Byte 3 Segmentation Reason Action 01 Incompatible operating parameters. Go to step 12. 02 Duplicate domain IDs. Go to step 13. 03 Incompatible zoning configurations. Go to step 14. 04 Build fabric protocol error. Go to step 15. 05 No principal switch. Go to step 20. 06 No response from attached switch (Hello Timeout). Go to step 17. 11 As indicated by an event code 072, the switch E_Port is connected to an unsupported switch.
Diagnostics 3 Figure 3-43 Configure Fabric Parameters Dialog Box e. Type the recommended E_D_TOV and R_A_TOV values, then click Activate. f. Repeat steps d and e at the Hardware View for the switch attached to the segmented switch. Use the same E_D_TOV and R_A_TOV values. g. Set both switches online (Set Online State on page 4-44).
Diagnostics 3 Parameters sub menu. The Configure Switch Parameters dialog box displays. Figure 3-44 Configure Switch Parameters Dialog Box d. Type the customer-determined preferred domain ID value, then click Activate. e. Repeat steps d and e at the Hardware View for the switch attached to the segmented E-Port (second switch). Use a different preferred domain ID value. f. Set both switches online (Set Online State on page 4-44).
Diagnostics 3 • Other characters are alphanumeric (a through z or 0 through 9), dollar sign ($), hyphen (-), caret (^), or underscore (_). b. Close the Element Manager application for the switch (Hardware View). The main EFC Manager window, or Product View (still active) displays. c. Select the Fabrics tab from the View menu. The Fabrics View displays with the default Topology tab active. d. Select the Zone Set tab at the bottom of the window.
Diagnostics 3 3. Select (highlight) the zone name to be modified (and later deleted) at the Zone Library list, then select Copy Zone from the Actions menu on the dialog box. The Copy Zone dialog box displays. 4. Type the new zone name (specified by the customer) and click OK. The new zone name appears in the Zone Library list. The new zone contains the same members as the copied zone. 5. Select (highlight) the new zone name and drag (holding the left mouse button) the name to the Zones in Set list. 6.
Diagnostics 3 Did reconnecting the cable solve the problem and did both switches join through the ISL to form a fabric? NO YES ↓ The switches, associated ISL, and multiswitch fabric appear operational. 16 Initial program load (IPL) the switch (Reset or IPL the Switch on page 4-42). Did the IPL solve the problem and did both switches join through the ISL to form a fabric? NO YES ↓ The switches, associated ISL, and multiswitch fabric appear operational. Contact the next level of support.
Diagnostics 3 c. Inspect the Reason field for the port. Is the Reason field blank or does it display an N/A message? NO ↓ YES The switch ISL appears operational. The Reason field displays a reason message. The following table lists segmentation reasons and associated steps that describe fault isolation procedures. Segmentation Reason Action Incompatible operating parameters. Go to step 12. Duplicate domain IDs. Go to step 13. Incompatible zoning configurations. Go to step 14.
Diagnostics 3 Figure 3-46 Configure Fabric Parameters Dialog Box d. At the Switch Priority field, select Principal, Never Principal, or Default (the default setting is Default). Then click Activate. e. Set the switch online (Set Online State on page 4-44) Did the switch priority change solve the problem and did both switches join through the ISL to form a fabric? NO YES ↓ The switches, associated ISL, and multiswitch fabric appear operational. Contact the next level of support.
Diagnostics 3 Advise the customer of the problem and disconnect the interswitch link to the unsupported switch. Exit MAP. 23 A 140 event code occurs only if the optional OpenTrunking feature is enabled. The event code indicates OpenTrunking firmware detected an ISL with Fibre Channel traffic that exceeds the configured congestion threshold. No action is required for an isolated event.
Diagnostics 3 Did the corrective action solve the problem and relieve the reported low BB_Credit condition? NO YES ↓ The ISL appears operational. Exit MAP. Contact the next level of support. Exit MAP. 25 A 150 event code indicates a zone merge process failed during ISL initialization. Either an incompatible zone set was detected or a problem occurred during delivery of a zone merge frame.
Diagnostics 3 • Failure reason 01 - An invalid data length condition caused an error in a zone merge frame. • Failure reason 08 - An invalid zone set format caused an error in a zone merge frame. • Failure reason F0 - A retry limit reached condition caused an error in a zone merge frame. • Failure reason F1 - An invalid response length condition caused an error in a zone merge frame. • Failure reason F2 - An invalid response code caused an error in a zone merge frame.
Diagnostics 3 MAP 0800: Server Hardware Problem Determination This MAP describes isolation of hardware-related problems with the customer-supplied server communicating with the switch through the EFCM Basic Edition interface, EFC Server, or customer-supplied server running the EFC Manager application. The MAP provides high-level fault isolation instructions only. Refer to the documentation provided with the server for detailed problem determination and resolution.
Diagnostics 3 3 Are you performing fault isolation at one of the following servers? • The rack-mount EFC Server running the Windows 2000 Professional operating system. • A customer-supplied server running the client EFC Manager application and a Windows-based operating system (Windows 95, Windows 98, Windows 2000, Windows XP, or Windows NT 4.0). • A customer-supplied server running the EFCM Lite application and a Windows-based operating system.
Diagnostics 3 Figure 3-47 Windows 2000 Task Manager Dialog Box - Performance c. At the Physical Memory (K) portion of the dialog box, inspect the total amount of physical memory. d. Close the dialog box by clicking Close (X) at the upper right corner of the window. Does the computer have sufficient memory? YES ↓ NO A memory upgrade is required. Inform the customer of the problem and contact the next level of support. Exit MAP. 6 Reboot the server and perform system diagnostics. a.
Diagnostics 3 Figure 3-48 Shut Down Windows Dialog Box b. Select the Shut Down option from the list box and click OK. The EFC Server powers down. c. Wait approximately 30 seconds and press the power button on the LCD panel to power on the server and perform POSTs. During POSTs: 1. The green LCD panel illuminates. 2. The green HDD LED blinks momentarily, and processor speed and random-access memory information display momentarily at the LCD panel. 3.
Diagnostics 3 • Fan 1, fan 2, fan 3, and fan 4 rotational speed. • CPU temperature. • Hard disk capacity. • Virtual and physical memory capacity. d. After successful POST completion, the LCD panel displays a Welcome!! message, then continuously cycles through and displays server operational information. Did POSTs detect a problem? NO ↓ YES A computer hardware problem exists. Refer to the supporting documentation shipped with the server for instructions on resolving the problem. Exit MAP.
Diagnostics 3 Did the EFC Manager Login dialog box display? YES ↓ NO Go to step 9. 8 At the EFC Manager Login dialog box, type a user name, password, and EFC Server name (obtained in MAP 0000: Start MAP on page 3-6, and case sensitive), and click Login. The EFC Manager application opens and the Products View displays. Did the Products View display and does the EFC Manager application appear operational? NO ↓ YES The server appears operational. Exit MAP.
Diagnostics 3 1. The green LCD panel illuminates. 2. The green HDD LED blinks momentarily, and processor speed and random-access memory information display momentarily at the LCD panel. 3. After a few seconds, the LCD panel displays the following message pertaining to boot sequence selection (Figure 3-51): Boot from LAN? Press Figure 3-51 LCD Panel During Boot Sequence 4. Ignore the message. After ten seconds, the server performs the boot sequence from BIOS.
Diagnostics 3 Did the Products View display and does the EFC Manager application appear operational? NO ↓ YES The server appears operational. Exit MAP. 11 Re-install the EFC Manager application. Refer to Install or Upgrade Software on page 4-58 for instructions. Did the EFC Manager application install and open successfully? NO ↓ YES The server appears operational. Exit MAP.
4 Repair Information This chapter describes the repair and repair-related procedures for the Sphereon 3032/3232 Switch, and associated field-replaceable units (FRUs). These procedures are described: • Obtain log information. • Display and use EFC Server views. • Obtain and interpret port diagnostic and performance data, and perform port diagnostic loopback tests. • Swap ports (FICON Management Style only). • Collect maintenance data. • Clean fiber-optic components.
Repair Information 4 Factory Defaults Table 4-1 lists the defaults for the passwords, and IP, subnet, and gateway addresses. Table 4-1 Factory-Set Defaults Item Default Customer password password Maintenance password level-2 IP address 10.1.1.10 IP address (factory preset) 10.1.1.10 Subnet mask 255.0.0.0 Gateway address 0.0.0.0 Procedural Notes NOTE: EFCM and Product Manager screens in this manual may not match the screens on your server and workstation.
Repair Information 4 Using Log Information The Enterprise Fabric Connectivity (EFC) Manager and Sphereon 3032/3232 Product Manager applicationprovide access to ten logs that provide information for administration, operation, and maintenance personnel. Each log stores up to 1,000 entries. The most recent entry appears at the top of a log. If a log is full, a new entry overwrites the oldest entry. Five logs are accessed through the EFC Manager: • EFC Audit Log. • EFC Event Log. • EFC Session Log.
Repair Information 4 NOTE: For information on the EFCM Basic Edition logs, review the EFCM Basic Edition User Manual. EFC Audit Log The EFC Audit Log displays a history of user actions performed through the EFC Manager application. This information is useful for system administrators and users. To open the EFC Audit Log, select Audit Log from the Logs menu at the Products View.
Repair Information 4 Figure 4-1 EFC Event Log The event log contains the following columns: • Date/Time - the date and time the event was reported to the EFC Server. • Event - an event number and brief description of the event. Include both the event number and description when reporting an event to third-level customer support. • Product - the product associated with the event.
Repair Information 4 EFC Session Log The Session Log displays a session (login and logout) history for the EFC Server, including the date and time, user name, and network address of each session. This information is useful for system administrators and users. To open the Session Log, select Session Log from the Logs menu at the Products View.
Repair Information 4 • EFC Fabric Log New Status - the status of the switch after to the reported status change (Operational, Degraded, Failed, or Unknown). The log reflects the time and nature of changes made to a managed fabric (switch added or removed, ISL added or removed, fabric renamed or persisted, or zone set activated). To display the Fabric Log, choose Fabric Log from the Logs menu. EFC Product Manager Audit Log • The Date/Time column displays the date and time of the change in the fabric.
Repair Information 4 . Figure 4-3 Sphereon 3032 and 3232 Event Log The log contains the following columns: • Date/Time - the date and time the switch event occurred. • Event - the three-digit event code associated with the event. Refer to Appendix B, "Event Code Tables"for an explanation of event codes. • Description - a brief description of the event. • Severity - the severity of the event (Informational, Minor, Major, or Severe).
Repair Information 4 Refresh the Event Log Clear the Event Log Product Manager Hardware Log To ensure recently-created events appear in the Event Log, periodically refresh the log display. This is particularly important when inspecting the log for informational event codes to verify a repair procedure. To refresh the log, click Refresh at the bottom of the log window. To ensure the Event Log is up-to-date and not filled with archived events, periodically clear the log display.
Repair Information 4 — PWR - power supply. Chassis slots for redundant power supplies are 0 and 1. Power supplies are FRUs. — FAN - cooling fan. Chassis slots for redundant fans are 0 through 3. Fans are FRUs. — CTP - control processor (CTP) card. The chassis slot is 0. The CTP card is not a FRU. — THM - thermal sensor. The chassis slot is 0. The thermal sensor is not a FRU. Product Manager Link Incident Log • Position - a number representing the FRU chassis position.
Repair Information 4 Figure 4-5 Link Incident Log The log contains the following columns: • Date/Time - the date and time the link incident occurred. • Port - the port number that reported the link incident (0 through 31). • Link Incident - a brief description of the link incident. Problem descriptions include: — Implicit incident. — Bit-error threshold exceeded. — Link failure - loss-of-signal or loss-of-synchronization. — Link failure - not-operational primitive sequence received.
Repair Information 4 Refresh the Link Incident Log To ensure recently-created link incidents appear in the Link Incident Log, periodically refresh the log display. To refresh the log, click Refresh at the bottom of the log window. Clear the Link Incident Log To ensure the Link Incident Log is up-to-date and not filled with archived incidents, periodically clear the log display. To clear the log, click Clear at the bottom of the log window.
Repair Information 4 • Name Name for the alert as configured through the Configure Threshold Alerts dialog box. • Port Port number where the alert occurred. • Type The type of alert: transmit (TX) or receive (RX). • Utilization % Percent usage of traffic capacity. This is the percent of the port’s throughput capacity achieved by the measured throughput. This setting constitutes the threshold value and is configured through the Configure Threshold Alerts dialog box.
Repair Information 4 The log displays ISL congestion events that cause Fibre Channel traffic to be routed through an alternate ISL. Entries reflect the traffic re-route status at the managed switch. The log consists of the following columns: EFCM Basic Edition Logs • Date/Time - Date and time the re-route action occurred. • Receive Port - The switch port number (decimal) used for receiving Fibre Channel traffic after the re-route action.
Repair Information 4 occurred, with most recent entries listed first. Each log also contains a Clear Log button that is used to clear all the entries in the log. At the Logs page: • Select (double-click) a log title to open and view the contents of the associated log, or • Select (double-click) the All Logs title to open and simultaneously view the contents of all logs. The Logs page provides a Clear Log button for each log. Click the button to delete all entries for the associated log.
Repair Information 4 Figure 4-8 Port List View The port row provides status information in the following columns: • Port # - the port number (0 through 31). • Addr - the switch logical port address in hexadecimal format (FICON management style only). • Name - the port name configured through the Configure Ports dialog box. • Blocked Config - the status (Blocked or Unblocked) of the port. • State - the state of the port. Valid states are: — Online, offline, or testing. — Beaconing.
Repair Information 4 • Alert - If link incident (LIN) alerts are configured for the port through the Configure Ports dialog box, a yellow triangle appears in the column when a link incident occurs. A yellow triangle also appears if beaconing is enabled for the port. A red and yellow diamond appears if the port fails. Click anywhere in the port row to open the Port Properties dialog box. Right-click anywhere in the port row to open a pop-up menu to: • Open the Port Properties dialog box.
Repair Information 4 Figure 4-9 FRU List View To open the FRU List View from the Hardware View, click View and select FRU List. The FRU List View contains the following columns: • FRU - an acronym representing the FRU type. FRU acronyms are: — SFP - Small form factor pluggable (SFP) optical transceiver. Chassis slots for SFPs inserted in a port are 0 through 31. The SFPs are FRUs. — PWR - power supply. Chassis slots for redundant power supplies are 0 and 1. The power supplies are FRUs.
Repair Information 4 Node List View • Position-a number representing the FRU chassis position. The chassis (slot) position for a nonredundant FRU is 0. The chassis positions for redundant FRUs are 0 and 1. The chassis positions for UPM cards are 0 through 15 inclusive. • Status-the FRU status (Active or Backup). • Part Number-the FRU part number. • Serial Number-the FRU serial number.
Repair Information 4 — Hub, switch, gateway, or converter. — Host or host bus adapter (HBA). — Proxy agent. — Storage device or storage subsystem. — Module. — Software driver. • Port WWN- the eight-byte (16-digit) world-wide name (WWN) assigned to the port or Fibre Channel interface installed on the attached device. — If a nickname is not assigned to the WWN, the WWN is prefixed by the device manufacturer’s name. — If a nickname is assigned to the WWN, the nickname appears in place of the WWN.
Repair Information 4 . Figure 4-11 Zone Sets View Zone members appear as: • The unique 16-digit WWN identifying the device attached to the port. If a nickname is configured, the nickname appears instead. For example: 10:00:0206:77:43:B0:1C • A unique domain ID (1 through 31 inclusive) and port number (0 through 31). For example: Domain 1, Port 7 The information is also useful for fault isolating E_Port segmentation problems caused by incompatible zone sets.
Repair Information 4 For a description of how to expand or collapse the active zone set list and an explanation of button functions at the bottom of the Zoning View, refer to the McDATA Enterprise Fabric Connectivity Manager User Manual (620-005001). Performing Port Diagnostics Port diagnostics are performed at the switch and Sphereon 3032/3232 Product Manager application. These diagnostics include: Port LEDs • Inspecting port light-emitting diodes (LEDs) at the switch.
Repair Information 4 Hardware View Figure 4-12 The Hardware View (Figure 4-12) displays a representation of and associated information about a specified switch. This information is useful to maintenance personnel for port-specific fault isolation and repair verification, link incidents, and port segmentation problems. • Port operational state information from the Port Properties dialog box (Figure 4-13). • Port LED behavior that emulates the operational status of the corresponding real switch.
Repair Information 4 . Figure 4-13 Port Properties Dialog Box NOTE: If the Open Trunking feature is installed an additional item will appear in the Port Properties dialog box, called Congested Threshold %. This field displays the active congested threshold percentage currently configured in the Configure Open Trunking dialog box. The dialog box provides the following information: 4-24 • Port Number - the switch port number (0 through 31).
Repair Information 4 • 10-100 km Configuration - a user-specified state for the port (On or Off), configured through the Configure Ports dialog box. • LIN Alerts Configuration - a user-specified state for the port (On or Off), configured through the Configure Ports dialog box. • Beaconing - user-specified for the port (On or Off). When beaconing is enabled, a yellow triangle appears adjacent to the status field. • Link Incident - If no link incidents are recorded, None appears in the status field.
Repair Information 4 This field also displays reasons for Invalid Attachment state: • 01 Unknown. Invalid attachment reason cannot be determined. • 02 ISL connection not allowed on this port. Port is configured as an F_Port, but connected to switch or director. • 03 ELP rejected by the attached switch. This director/switch transmitted an exchange link protocol (ELP) frame that was rejected by the switch at the other end of the ISL. • 04 Incompatible switch at the other end of the ISL.
Repair Information 4 • Threshold Alert - If a threshold alert exists for the port, an alert indicator (yellow triangle) will appear by the Threshold Alert field, and the configured name for the last alert received will appear in the field. • Congested Threshold % This field only displays if the optional Open Trunking feature is installed. It displays the active congested threshold percentage currently configured in the Configure Open Trunking dialog box.
Repair Information 4 Each port bar graph in the upper portion of the view displays the instantaneous transmit or receive activity level for the port, and is updated every five seconds. The relative value displayed is the greater of either the transmit or receive activity (whichever value is greatest when sampled). Each port’s graph has multiple green-bar level indicators that correspond to a percentage of the maximum Fibre Channel throughput for the port (either transmit or receive).
Repair Information 4 • Clear link incident alerts. • Reset the port. • Configure Port Binding. When a port is selected, the bottom half of the Performance View displays the following tables of cumulative port statistics and error count values. These statistics correspond to values defined in the Fabric Product management information base (MIB). • Traffic statistics. • Class 2 statistics. • Class 3 statistics. • Error statistics.
Repair Information 4 NOTE: An SFP transceiver must be installed in the port during the test. A switch can remain attached during the test. 2. At the EFC Server, open the EFC Manager application. The Product View displays. 3. Select the icon representing the switch to be tested. The Hardware View for the selected switch displays. 4. At the Hardware View, verify the location of the port to be tested.
Repair Information 4 9. Verify beaconing is enabled, then click Next. The message Press START Test to begin diagnostics appears, and the Next button changes to a Start Test button. 10. Click Start Test. The test begins and: — The Start Test button changes to a Stop Test button — The message Port xx: Test running appears, where xx is the port number. — A red progress bar (indicating percent completion) travels from left to right across the Completion Status field.
Repair Information 4 4. At the Hardware View, verify the location of the port to be tested. When the mouse pointer is passed over the graphical port on the front view of the switch, the port highlights with a blue border and an pop-up displays Switch Port. 5. Disconnect the fiber-optic jumper cable from the port. If name server zoning is implemented for the switch by port number, ensure the fiber-optic cables that are disconnected to perform the loopback test are reconnected properly.
Repair Information 4 As a port is tested, the amber LED flashes (beacons) and the green LED illuminates (indicating loopback traffic through the port). NOTE: Click Stop Test at any time to abort the loopback test. 14. When the test completes, test results appear (for each port tested) as Port xx: Passed! or Port xx: Failed! in the message area of the dialog box. If a port fails the test, the amber LED for the port remains illuminated. 15.
Repair Information 4 . Figure 4-16 Channel Wrap On for Port n Dialog Box 6. Click OK to enable channel wrapping for the port. Swapping Ports Use the port swap procedure to swap a device connection and logical port address from a failed Fibre Channel port to an operational port. Because both ports are blocked during the procedure, switch communication with the attached device is momentarily disrupted. To perform the port swap procedure for a pair of switch ports (FICON management style only): 1.
Repair Information 4 . Figure 4-17 Swap Ports Dialog Box 5. At the First address and Second address fields, type the logical port addresses (in hexadecimal format) of the pair of ports to be swapped. The ports are automatically blocked during the procedure. Select the Unblock after swap check boxes to unblock the ports when the procedure completes. 6. Click Next. At the Swap Ports dialog box, the message Continuing this procedure requires varying the selected ports offline.
Repair Information 4 Collecting Maintenance Data When the switch operational firmware detects a critical error, the switch automatically copies the contents of dynamic random access memory (DRAM) to a dump area in FLASH memory on the CTP card, then transfers (through the Ethernet connection) the captured dump file from FLASH memory to the EFC Server hard drive. NOTE: An optional full-volatility feature is often required at military sites that process classified data.
Repair Information 4 Figure 4-18 Save As Dialog Box 5. Insert a blank diskette in the floppy drive of the browser PC. 6. At the Save As dialog box, select the floppy drive (A:\) from the Save in drop-down menu, type a descriptive name for the dump file in the File name field, and click Save. 7. The Download complete dialog box displays (Figure 4-19) with a progress bar that shows percent completion of the dump file download process.
Repair Information 4 8. When the process completes, click Close to close the dialog box. 9. Remove the diskette with the newly-collected maintenance data from the browser PC floppy drive. Return the diskette with the failed FRU to McDATA for failure analysis. To collect maintenance data (retrieve the dump file from the EFC Server hard drive) from the Sphereon 4500 Product Manager application: EFC Server 1. At the EFC Server, open the EFC Manager application. The Products View displays. 2.
Repair Information 4 c. Click Next to proceed to the second window of the InCD wizard. Use the default parametersdisplayed at each window, and click Next and Finish as appropriate to complete the CD formatting task. d. When the rewritable CD is formatted, the red down arrow associated with the InCD icon changes to a green up arrow. 5.
Repair Information 4 2. Disconnect the fiber-optic cable from the SFP. Use compressed air to blow any contaminants from the connector as shown in part A of Figure 4-22. — Keep the air nozzle approximately 50 millimeters (two inches) from the end of the connector and hold the can upright. — Blow compressed air on the surfaces and end of the connector continuously for approximately five seconds . A Figure 4-22 B Clean Fiber-Optic Components 3.
Repair Information 4 A McDATA-supplied power cord is provided for each switch power supply. To prevent electric shock when connecting the switch to primary facility power, use only the supplied power cord(s), and ensure the facility power receptacle is the correct type, supplies the required voltage, and is properly grounded. 2. Turn on both power switches at the rear of the unit. The unit powers on and performs power-on self-tests (POSTs).
Repair Information 4 3. Turn off both power switches at the rear of the unit. 4. If servicing the switch, disconnect the power cord(s) from the input power module at the rear of the switch. This step is not required when performing a power cycle. Reset or IPL the Switch A switch reset using the IML button (at the switch front panel) or IPL (at the Product Manager application) are functionally equivalent.
Repair Information 4 — As the network connection drops, the Status table turns yellow, the Status field displays No Link, and the State field displays a reason message. — The alert panel at the bottom of the navigation control panel displays a grey square, indicating switch status is unknown. — Illustrated FRUs (SFPs, fans, and power supplies) in the Hardware View disappear, and appear again as the connection is re-established. IPL the Switch To IPL the switch: 1.
Repair Information 4 Set the Switch Online or Offline This section describes procedures to set the switch online or offline. These operating states are described as follows: • Online - when the switch is set online, an attached device can log in to the switch if the port is not blocked. Attached devices can communicate with each other if they are configured in the same zone. • Offline - when the switch is set offline, all switch ports are set offline.
Repair Information 4 Set Offline State To set the switch offline: 1. Notify the customer the switch is to be set offline. Ensure the customer’s system administrator quiesces Fibre Channel frame traffic through the switch and sets attached devices offline. 2. At the EFC Server, open the EFC Manager application. The Product View displays. 3. Select the icon representing the switch to be set offline. The Hardware View for the selected switch displays. 4.
Repair Information 4 2. At the EFC Server, open the EFC Manager application. The Product View displays. 3. Select the icon representing the switch with the port to be blocked. The Hardware View for the selected switch displays. 4. Move the pointer over the port and right-click the mouse to open a list of menus. 5. Select Block Port. The Block Port n dialog box displays (n is the port number) . 6. Click OK.
Repair Information 4 5. Click OK. The following occur to indicate the port is unblocked (and online): — The emulated green LED associated with the port illuminates at the Hardware View. — The green LED associated with the port illuminates at the switch. — The check box adjacent to the Block Port menu option becomes blank. Manage Firmware Versions Firmware is the internal operating code stored on the switch’s CTP card.
Repair Information 4 3. At the navigation control panel, select Firmware Library from the Maintenance menu. The Firmware Library dialog box displays. 4. The firmware version displays at the lower left corner of the dialog box in XX.YY.ZZ format, where XX is the version level, YY is the release level, and ZZ is the patch level. 5. Click Close to return to the Hardware View. Add a Firmware Version The firmware version shipped with the switch is provided on the System Version XX.YY.ZZ diskette.
Repair Information 4 c. Click the Login hyperlink. The McDATA Central Site page displays. d. Type a member name and password (both are case sensitive) and click Sign In. The File Libraries page displays. NOTE: If required, obtain the customer-specific member name and password from the customer or next level of support. e. Click the Microcode Downloads folder. A list of software available for download displays at the right side of the window. f. Click the Firmware Version XX.YY.ZZ entry, where XX.YY.
Repair Information 4 5. Click New. The New Firmware Version dialog box displays. 6. Select the desired firmware version file (downloaded in step 1) from the EFC Server diskette drive or hard drive. Ensure the correct directory path and filename appear in the File name field and click Save. The New Firmware Description dialog box displays. 7. Enter a description (up to 24 characters) for the new firmware version and click OK.
Repair Information 4 10. To send the firmware version to a switch, refer to Download a Firmware Version to a Switch on page 4-52. Modify a Firmware Version Description To modify the description of a switch firmware version in the library stored on the EFC Server hard drive: 1. At the EFC Server, open the EFC Manager application. The Product View displays. 2. Select the icon representing the switch for which a firmware version is to be modified. The Hardware View for the selected switch displays. 3.
Repair Information 4 6. The new description for the firmware version displays in the Firmware Library dialog box. Click Close to close the dialog box and return to the Product Manager application. Delete a Firmware Version To delete an switch firmware version from the library stored on the EFC Server hard drive: 1. At the EFC Server, open the EFC Manager application. The Product View displays. 2. Select the icon representing the switch from which the firmware version is to be deleted.
Repair Information 4 NOTE: When downloading a firmware version, follow all procedural information in the release notes or EC instructions that accompany the firmware version. This information supplements information in this general procedure. To download a firmware version to a switch: 1. Notify the customer that a firmware version is to be downloaded to the switch.
Repair Information 4 7. Select the firmware version to be downloaded and click Send. The send function verifies existence of certain switch conditions before the download begins. If an error occurs, a message displays indicating the problem must be fixed before the firmware download. Conditions that terminate the process include: — The firmware version is being installed to the switch by another user. — The switch-to-EFC Server link fails or times out.
Repair Information 4 card. The switch then performs an IPL, during which the switch-to-EFC Server link drops momentarily and the following occur at the Product Manager application: — As the network connection drops, the Status table turns yellow, the Status field displays No Link, and the State field displays a reason message. — The alert panel at the bottom of the navigation control panel displays a grey square, indicating switch status is unknown.
Repair Information 4 • Simple network management protocol (SNMP) configuration information, including trap recipients, community names, and write authorizations. • Zoning configuration information, including the active zone set and default zone state. NOTE: The switch must be set offline prior to restoring or resetting the configuration file. Back Up the Configuration NOTE: The figures in the following procedures are examples.
Repair Information 4 Restore the Configuration To restore the switch configuration file from the EFC Server: 1. Notify the customer that the switch is to be set offline. Ensure the customer’s system administrator quiesces Fibre Channel frame traffic through the switch and sets attached devices offline. 2. Set the switch offline (Set Offline State on page 4-45). 3. At the EFC Server, open the EFC Manager application. The Product View displays. 4.
Repair Information 4 Reset Configuration Data NOTE: This procedure resets the switch IP address to the default of 10.1.1.10 and may disrupt server-to-switch communication. To reset the switch data to the factory default settings: 1. Notify the customer the switch is to be set offline. Ensure the customer’s system administrator quiesces Fibre Channel frame traffic through the switch and sets attached devices offline. 2. Set the switch offline (Set Offline State on page 4-45). 3.
Repair Information 4 NOTE: When installing or upgrading a software version, follow all procedural information in the release notes or EC instructions that accompany the software version. This information supplements information in this general procedure. To install or upgrade the EFC Manager application and associated applications to the EFC Server: 1. Log out of all EFC Manager sessions (local and remote) and exit the EFC Manager application. 2.
Repair Information 4 h. When the process completes, click Close to close the dialog box. The new software version executable file is downloaded and saved to the EFC Server or PC hard drive. i. If the executable file was downloaded to a PC (not the EFC Server), transfer the firmware version file to the EFC Server by diskette or other electronic means. j. Go to step 5. 4. Insert the EFC Management Applications CD-ROM into the CD-ROM drive of the service processor. 5.
Repair Information 4 9. Follow the online instructions for the InstallAnywhere program. Click Next, Install, or Done as appropriate. 10. Power off and reboot the rack-mount EFC Server. a. At the Windows 2000 desktop, click Start at the left side of the task bar (bottom of the desktop), then select Shut Down. The Shut Down Windows dialog box displays. b. Select the Restart option from the list box and click OK. The EFC Server powers down and restarts.
Repair Information 4 NOTE: Do not simultaneously press the Ctrl, Alt, and Delete keys. This action logs the user on to the browser-capable PC, not the rack-mount EFC Server. f. Type the default Windows 2000 user name and password and click OK. The EFC Server’s Windows 2000 desktop opens and the EFC Manager Login dialog box displays. NOTE: The default Windows 2000 user name is Administrator and the default password is password. The user name and password are case-sensitive. g.
5 FRU Removal and Replacement This chapter describes the removal and replacement procedures (RRPs) for the Sphereon 3032/3232 field-replaceable units (FRUs). Do not remove a FRU until a failure is isolated to that FRU. If fault isolation was not performed, refer to MAP 0000: Start MAP on page 3-6. Remove and Replace FRUs This section describes procedures to remove and replace (RRP) concurrent Sphereon 3032/3232 FRUs. A flat-blade screwdriver is required to remove and replace the fan FRUs.
FRU Removal and Replacement 5 Procedural Notes Note the following: 1. Read the removal and replacement procedures (RRPs) for that FRU before removing the FRU. 2. Follow all WARNING and CAUTION statements and statements in the preface of this manual. 3. After completing a FRU replacement, clear the event code reporting the failure and the event code reporting the recovery from the Sphereon 3032/3232 Event Log (at the Enterprise Fabric Connectivity (EFC) Server).
FRU Removal and Replacement 5 b. Pull the SFP out of the chassis. 7. At the EFC Server’s Hardware View, select Event Log from the Logs menu. The Event Log displays. Ensure the following event code appears in the log: — 510 - SFP hot-insertion initiated. Replacement To install an SFP in a switch port: 1. Remove the replacement SFP from its shipping container. 2. If the SFP was not manufactured by IBM Corporation, go to step 3. Insert an IBM-manufactured SFP into the port receptacle: a.
FRU Removal and Replacement 5 If an event code 513 does not appear in the log, go to MAP 0000: Start MAP on page 3-6 to isolate the problem. 7. At the EFC Server’s Hardware View: a. Ensure no alert symbols appear that indicate a failure (yellow triangle or red diamond). b. Click the port graphic representing the replacement SFP to open the Port Properties dialog box. Verify that port information (port number, port name, operational state, and port technology) is correct.
FRU Removal and Replacement 5 1. Identify the defective power supply from the extinguished green LED at the switch or failure information at the EFC Server’s Hardware View. 2. Turn off the power switch on the power supply. 3. Disconnect the AC power cord from the power supply. 4. Rotate the power lockout lever to the right to expose the black plastic latch lever. 5. Pull the latch lever down to the horizontal position.
FRU Removal and Replacement 5 9. Inspect the power supply to ensure that the green LED is illuminated. If the green LED is extinguished, go to MAP 0000: Start MAP on page 3-6 to isolate the problem. 10. At the EFC Server’s Hardware View, select the Event Log option from the Logs icon. The Event Log displays. Ensure the following event codes appear in the log: — 203 - Power supply AC voltage recovery. — 204 - Power supply DC voltage recovery. 11.
FRU Removal and Replacement 5 Replacement To replace a cooling fan FRU: 1. Remove the replacement cooling fan FRU from its shipping container. 2. Inspect the rear of the fan FRU for bent or broken connector pins. If any pins are damaged, obtain a new fan FRU. 3. Position the fan FRU with its retaining screw at the upper right corner (the fan cannot be inserted in any other position). 4. Push the fan FRU into the chassis to engage the connector pins.
FRU Removal and Replacement 5 RRP: CTP Card - Switch Replacement Some event codes indicate a CTP card failure, as do some diagnostic paths through MAPs. The CTP card is not a FRU, and cannot be replaced. CTP card failure requires replacement of the entire switch. If the failed switch provides a critical singular link in the fabric, and that link is still operating, it may be necessary to schedule down-time for this replacement.
FRU Removal and Replacement 5 5. Set the IP address, subnet mask, and gateway address the same as the failed switch and press Enter. 6. Close Hyperterminal and disconnect the maintenance terminal. — Connect the switch to the LAN. — Configure the switch for the EFCM application: 1. Right click in a blank area of the EFCM product view and select new. 2. Type the IP address of the switch in the new product dialog box. 3. Select the correct product type from the product type field and click OK.
FRU Removal and Replacement 5 1. At the hardware view, select firmware library from the maintenance icon and verify that the firmware version is the same as that running on the existing fabric. The active version is displayed at the bottom of the display. To upgrade/download the active version, select the correct version and select SEND. The firmware will load, perhaps taking up to 10 minutes. — Configure the ports the same as the failed switch (select ports from the configure menu).
6 Illustrated Parts Breakdown This chapter provides an illustrated parts breakdown for Sphereon 3032/3232 Switch field-replaceable units (FRUs). Exploded-view assembly drawings are provided for: • Front-accessible FRUs. • Rear-accessible FRUs. • Power plugs and receptacles. Exploded-view illustrations portray the switch disassembly sequence. Illustrated FRUs are numerically keyed to associated tabular parts lists. The parts lists also include McDATA part numbers, descriptions, and quantities.
Illustrated Parts Breakdown 6 TM 31 10/100 29 27 25 23 21 19 17 15 13 11 9 7 5 15 14 13 12 11 10 9 8 7 6 5 4 3 3 28 26 24 22 20 18 16 14 12 10 8 6 4 1 RST B 30 2 2 1 PWR PWR ERR ERR 0 1 Figure 6-1 Table 6-1 Ref. 1 Front-Accessible FRU Parts List Part Number Description Qty. 002-002470-002 Base assembly, Sphereon 3032/3232 Switch, without optics 803-000054-385 Transceiver, optical, shortwave laser, 1.
Illustrated Parts Breakdown 6 Figure 6-2 Table 6-2 Rear-Accessible FRUs Rear-Accessible FRU Parts List Ref. Part Number Description Qty.
Illustrated Parts Breakdown 6 Power Plugs and Receptacles Figure 6-3 illustrates optional power plugs and receptacles. Table 6-3 is the associated parts list. The table includes reference numbers to the figure, feature numbers, and descriptions.
Illustrated Parts Breakdown 6 Table 6-3 Power Cord and Receptacle List Ref. Part Number Description Feature -1 806-000004-001 Power cord, AC, United Kingdom BS 1363 right angle, 250 volts, 10 amps, 2.8 meters Receptacle: BS 1363 1012 -2 806-000005-001 Power cord, AC, European Community CEE 7/7 straight, 250 volts, 10 amps, 2.5 meters Receptacle: CEE 7 1013 -3 806-000006-001 Power cord, AC, Australia AS 3112 straight, 250 volts, 10 amps, 2.
Illustrated Parts Breakdown 6 Table 6-3 6-6 Power Cord and Receptacle List (continued) Ref. Part Number Description -12 806-000042-000 Power cord, AC, North America NEMA L6-15P straight, twist-lock, 250 volts, 10 amps, 2.8 meters Receptacle: NEMA L6-15R 1016 -13 806-000042-000 Power cord, AC, North America NEMA L6-15P straight, twist-lock, 250 volts, 10 amps, 2.8 meters Receptacle: NEMA L6-15R 1029 -14 806-000043-000 Power cord, AC, Japan NEMA 6-15P straight, 250 volts, 10 amps, 2.
A Invisible Body Tag Messages This appendix lists information and error messages that appear in pop-up message boxes at the Sphereon 3032/3232 Element Manager. The text of each message is followed by a description and recommended course of action. Sphereon 3032/3232 Element Manager Messages This section lists Sphereon 3032/3232 Element Manager information and error messages in alphabetical order.
Messages A Description Action Message Description Action Message Description Action Message Description Action Message Description Action Message A-2 Confirmation to activate a new address configuration. Click Yes to confirm activating the new address configuration or No to cancel the operation. All configuration names must be unique. All address configurations must be saved with unique names. Save the configuration with a different name that is unique to all saved configurations.
Messages A Descripton Action Message Description Action Message Description Action Message Description Action Firmware level is below 6.0 and user attempted to change a port type in the Configure Ports dialog box while FICON management style is enabled, but the optional SANtegrity Binding feature is not installed. Informational message. If the firmware is below 6.0, install SANtegrity Binding feature before changing port types inthe Configure Ports dialog box while using FICON Managment style.
Messages A Action Message Cannot disable Switch Binding while Enterprise Fabric Mode is active and the switch is Online. Description User attempted to disable switch binding through the Switch Binding Change State dialog box, but Enterprise Fabric Mode is enabled. Action You must either disable Enterprise Fabric Mode using the Enterprise Fabric Mode dialog box in the EFC Manager application or set the switch offline before you can disable Switch Binding.
Messages A • Disable Enterprise Fabric Mode option by selecting the appropriate fabric in the Fabric Tree portion of the EFC Manager window (Fabrics tab) and then selecting Enterprise Fabric Mode from the Fabrics menu. When the Enterprise Fabric Mode dialog box displays, click Start and follow prompts to disable the feature. Set the switch or director offline through the Set Online State dialog box. Display this dialog box by selecting Set Online State from the Element Manager Maintenance menu.
Messages A Action Message Description Action Message Description Action Message Cannot remove all slot assignments from Partition 0. The user has attempted to remove all slots from Partition 0, which would leave the partition disabled. The director firmware requires that Partition 0 be enabled. Do not attempt to remove slots from Partition 0. Cannot retrieve current SNMP configuration. The current SNMP configuration cannot be retrieved. The link is down or busy. Retry the operation later.
Messages A Message Description Action Message Description Action Message Description Action Message Description Action Message Description Cannot retrieve port information. Port information cannot be retrieved. The link is down or busy. Retry the operation later. If the condition persists, contact support personnel. Cannot retrieve port statistics. Port statistics cannot be retrieved. The link is down or busy. Retry the operation later. If the condition persists, contact support personnel.
Messages A Action Message Description Action Message Description Action Message Description Action Message Description Action Message Description Action A-8 Run diagnostics on an E-port only when it is not active. Cannot run diagnostics while a device is logged-in to the port. A device is logged in to the port where a diagnostic test is attempted. Log out the device and run the diagnostic test again. Cannot run diagnostics. The port is not installed.
Messages A Message Cannot set all ports to 1 Gb/sec due to port speed restriction on some ports. Description Displays if you try to set ports to operate at 1 Gb/sec data speed through the Configure Ports dialog box and some ports do not support speed configuration. Action Replace ports that do not support speed configuration with those that do support more than one speed configuration. Message Cannot set all ports to 2Gb/sec due to port speed restriction on some ports.
Messages A Description Action Message Description Action Message Description Action Message Description Action Message Description Action Message Description A-10 Switch date and time cannot be set. The link is down or busy. Retry the operation later. If the condition persists, contact support personnel. Cannot set switch state. Switch state cannot be set. The link is down or busy. Retry the operation later. If the condition persists, contact support personnel.
Messages A Action Message Description Action Message Description Action Message Description Action Message Description Action Message Description Action Perform a swap only on a port that is installed. Click OK to remove all contents from log. Requesting confirmation that you want all contents removed from the log. Click OK to continue or Cancel to cancel the operation. Continuing may overwrite host programming. Continue? Configurations sent from the host may be overwritten by EFCM.
Messages A Message Description Action Message Description Action Message Description Action Message Description Action Could not remove dump files from server. Dump files could not be removed from server. Link may be down or switch may be busy. Retry the operation later. If the condition persists, contact support personnel. Could not stop port diagnostics. Port diagnostics could not be stopped. Link may be down or switch may be busy. Retry the operation later.
Messages A Message Description Action Message Device applications should be terminated before starting diagnostics. Press NEXT to continue. Device application is not terminated. Terminate device application before running port diagnostics. [device WWN] cannot be removed from the Switch Membership List while participating in Switch Binding. The device must be isolated from the switch, or Switch Binding deactivated before it can be removed.
Messages A Message Description Action Message Description Action Do you want to continue with IPL? Requesting confirmation to proceed with an IPL. Click Yes to confirm the IPL or Cancel to cancel the operation. Duplicate community names require identical write authorizations. Duplicate community names exist that have conflicting or different write authorizations. Verify community names and whether a community name is duplicated with different write authorizations.
Messages A Message Description Action Message Description Action Message Description Action Message Description Action Error retrieving port information. An error occurred while retrieving port information. The link is down or busy. Retry the operation later. If the condition persists, contact support personnel. Error retrieving port statistics. An error occurred while retrieving port statistics. The link is down or busy. Retry the operation later. If the condition persists, contact support personnel.
Messages A Message Feature not supported. The 'product name' must be running version 05.00.00 or higher. Description The enterprise operating system (E/OS) version on the hardware product (switch or director) is lower than 05.00.00. This message only displays if the optional Open Trunking feature is installed. Action Message Description Action Message Field has exceeded maximum number of characters. The maximum number of data entry characters allowed in the field was exceeded.
Messages A Description Action Message Description Action Firmware file input/output error occurred. Contact support personnel. Firmware file not found. Firmware file deleted from the EFC Server. Add firmware to library. I Message Incompatible configuration between management style and management server. Description The user has selected the open systems management style, but has the FICON Management Server feature installed, and is attempting to activate the management style.
Messages A Action Message Description Action Message Description Action Message Description Action Message Description Action Message Description Action Message A-18 Select Yes to install the feature key or No to not install. Internal file transfer error received from switch. Switch detected an internal file transfer error. Contact support personnel. Invalid character in field. Invalid character in the input field. Re-enter the field information. Invalid configuration name.
Messages A Description Action Message Description Action Message Description Network address specified is not known by the domain name server. Check the input address and specify the correct network address. Invalid port address. Invalid port address has been entered. Verify port address through the Configure Addresses - “Active” dialog box (FICON mode only) and re-enter. Invalid port number. Port number must be within the range of ports for the specific switch model.
Messages A Message Description Action Message Description Action Message Description Action Message Description Action Invalid serial number for this feature key. The serial number and the feature key did not match. Ensure that the feature key being installed is specifically for this switch serial number. Invalid UDP port number. UDP port number must be an integer from 1 through 65535. Enter a port number from 1 through 65535. Invalid value for BB_Credit.
Messages A Message Description Action Message Description Action Message Description Action Message Description Invalid value for day (1 - 31). Value for day must be an integer from 1 through 31. Enter a value from 1 through 31. Invalid value for E_D_TOV. Value for E_D_TOV must be an integer from 2 through 600, measured in tenths of a second. Enter a value from 2 through 600. Invalid value for hour (0 - 23). Value for hour must be an integer from 0 through 23. Enter a value from 0 through 23.
Messages A Message Description Action Message Description Action Message Description Action Message Description Action Invalid value for second (0 - 59). Value for second must be an integer from 0 through 59. Enter a value from 0 through 59. Invalid value for threshold (1-99)%. Value entered for each port in the Configure Open Trunking dialog box must be in the range from 1 to 99. This message only displays if the optional Open Trunking feature is installed.
Messages A Description Action Log is in use by another Element Manager. Retry the operation later. Message Loopback plug(s) must be installed on ports being diagnosed. Press Next to continue. Description External loopback diagnostics require an optical loopback plug to be installed. Action Ensure that an optical loopback plug is installed in port optical transceiver before running external wrap diagnostic testing.
Messages A Description A file was not selected in the Firmware Library dialog box before an action, such as modify or send was performed. Action Click a firmware version in the dialog box to select it, then perform the action again. Message Description Action Message Description Action Message Description Action No firmware versions to delete. There are no firmware versions in the firmware library to delete. N/A. An informational message. Non-redundant switch must be offline to install firmware.
Messages A P Message Description Action Message Description Action Message Description Action Performing this operation will change the current state to Offline. This operation causes the switch to go offline. N/A. An informational message. Performing this operation will change the current state to Online. This operation causes the switch to go online. N/A. An informational message. Performing this action will overwrite the date/time on the switch.
Messages A Action Message Description Action Message Description Action Message Description Action Message Description Action Message Description Action A-26 Review the Switch Binding Membership List to determine if the devices should be members. Port cannot swap to itself. Port addresses entered in the Swap Ports dialog box are the same. Make sure that address in the first and second port address fields are different. Port diagnostics cannot be performed on an inactive port.
Messages A R Message Description Action Message R_A_TOV must be greater than E_D_TOV. R_A_TOV must be greater than E_D_TOV. Change one of the values so that R_A_TOV is greater than E_D_TOV. Resource is unavailable. Description The specified operation cannot be performed because the product is unavailable. Action Verify that the EFC Server-to-product link is up. If the link is up, the EFC Server may be busy. Try the operation again later.
Messages A Message Description Action Message Description Action Message An SNMP trap address must be defined if a community name is defined. Define an SNMP address. Switch Binding was removed from attached devices that are also participating in Port Binding. Please review the Port Binding Configuration.
Messages A Message Description Switch clock alert mode must be cleared before enabling period synchronization. Clock alert mode is enabled through the Configure FICON Management Server dialog box and user is attempting to enable Periodic Date/Time Synchronization through the Configure Date and Time dialog box. Action Disable clock alert mode through the Configure FICON Management Server dialog box. Message System diagnostics cannot run. The Operational Status is invalid.
Messages A Message Description The default zone must be disabled to configure. The message displays when the user attempts to change the management style to the open fabric management style and the default zone is enabled. Action Message The EFC Server is busy processing a request from another Element Manager Description The EFC Server could not process the current request because it is busy handling a request from another Element Manager. Action Retry the operation later.
Messages A Message Description Action Message Description Action Message Description Action Message Description Action Message Description The IPL configuration cannot be deleted. A user attempted attempted to delete the IPL address configuration. This operation was not allowed. Cancel the operation. The link to the switch is not available. The link from the EFC Server to the switch is not available. Check Ethernet connection. The maximum number of address configurations has been reached.
Messages A Description Action Message Description Action Message Description Action Message Description Action Message Description Action A-32 The feature set currently installed for this system contains features that are not being installed with the new feature key. To activate the new feature key, you must set the switch offline. Activating the new feature set, however, will remove current features not in the new feature set.
Messages A Message This feature has not been installed. Please contact your sales representative. Description Indicator that the feature has not been installed on this switch. Action Contact your sales representative to obtain the desired feature. Message Description Action Threshold alerts are not supported on firmware earlier than 01.03.00. Threshold alerts are not supported in firmware releases before 1.03.00. Informational message.
Messages A A-34 McDATA® Sphereon 3032 and 3232 Installation and Service Manual
B Invisible Body Tag Event Code Tables This appendix lists all three-digit McDATA Sphereon 3032/3232 Switch event codes and provides detailed information about each code. Event codes are listed in numerical order and in tabular format. An event is an occurrence (state change, problem detection, or problem correction) that requires user attention or that should be reported to a system administrator or service representative.
Event Code Tables B may also illuminate the system error (ERR) light-emitting diode (LED) on the front panel. In addition to numerical event codes, the tables in this appendix also provide a: • Message - a brief text string that describes the event. • Severity - a severity level that indicates event criticality as follows: — 0 - informational. — 2 - minor. — 3 - major. — 4 - severe (not operational). B-2 • Explanation - a complete explanation of what caused the event.
Event Code Tables B System Events (000 through 199) Event Code: 001 Message: System power-down Severity: Informational Explanation: Power to the switch was shut down, either with the main power switch or through loss of the ac source. This event is distributed the next time the switch powers on, but the date and time of the event reflect the time the shutdown occurred. Action: No action required. Event Data: No supplementary data included with this event.
Event Code Tables B Event Code: 021 Message: Name Server database found to be invalid Severity: Minor Explanation: Following an IML, CTP hot-plug, CTP card failover, or LIC load, a Name Server database failed its validation. All Fabric Services databases are initialized to an empty state resulting in an implicit Fabric logout of all attached devices. Action: Perform the data collection procedure for this switch using the EFC Manager, and return the CD to McDATA for analysis.
Event Code Tables B Event Code: 051 Message: Management Server database found to be invalid Severity: Minor Explanation: Following an IML, CTP hot-plug, CTP failover, or LIC load, a Management Server database failed its validation. All Management Services databases are initialized to an empty state resulting in an implicit logout of all attached devices logged in with the Management Server.
Event Code Tables B Event Code: 052 Message: Management Server internal error, an indication of asynchronous status report activation, or an indication that a mode register update has occurred. Severity: Informational Explanation: The Management Server subsystem detected an internal operating error within the switch, or an asynchronous status is to be reported to a Host, or an idication that a mode register has occurred.
Event Code Tables B Event Code: 061 Message: Fabric Controller database found to be invalid Severity: Minor Explanation: Following an IML, CTP hot-plug, CTP failover, or LIC load, a Fabric Controller database failed its validation. All Fabric Services databases are initialized to an empty state resulting in a momentary loss of inter-switch communications. Action: Perform the data collection procedure for the switch using the EFC Manager, and return the CD to McDATA for analysis.
Event Code Tables B Event Code: 063 Message: Remote switch has too many ISLs. Severity: Major Explanation: The switch indicated in the event data (Domain ID) has too many ISLs attached to it. That switch is unreachable from this switch. Action: Reduce the number of ISLs on the indicated switch to a number that within the limits (128 ISLs per switch). Event Data: Byte 0 = domain ID of the switch with too many ISLs. Bytes 1 - 3 = reserved.
Event Code Tables B Event Code: 070 Message: E_Port has become segmented Severity: Informational Explanation: E_Port has recognized an incompatibility with the switch connected to the other end of the link, preventing the two fabrics from joining. Segmented E_Ports will not carry Class 2 or Class 3 traffic (traffic from attached devices), but will carry Class F traffic (traffic originating from the switch for management and control). See the Event Data for the Segmentation Reason Code.
Event Code Tables B Event Code: 071 Message: The switch has become isolated Severity: Informational Explanation: The switch has isolated itself from all other switches in a multi-switch fabric. This event will be accompanied by one or more 070 event codes. See the Event Data for the Segmentation Reason code. Action: Action depends on the segmentation reason code in the Event Data. Event Data: Byte 0: The port number of the E_Port. Byte 4: The Segmentation Reason Code.
Event Code Tables B Event Code: 072 Message: E_Port connected to unsupported switch Severity: Informational Explanation: The device connected to the other end of the interswitch link is not compatible. Action: Disconnect the interswitch link. Event Data: No supplementary data included with this event.
Event Code Tables B Event Code: 074 Message: ISL frame delivery error threshold. Severity: Informational Explanation: The number of fabric controller frame delivery erors exceeded a threshold over an E_Port and frabric init problems (event 73) were detected. Most fabric init problems are due to control fram e delivery problems. This event provides an indication of undelivered frames after they have caused problems with the fabric initialization process.
Event Code Tables B Event Code: 081 Message: Port has been set to Invalid Attachment state. Severity: Informational Explanation: The port has recognized an incompatibility with the device connected to the other end of the link, preventing the two devices from joining. Ports that are isolated will not carry Class 2 or Class 3 traffic, and will reject Class F traffic.. Action: Action depend on the event data. Event Data: Byte 0 = Port number. Bytes 1 - 3 = reserved.
Event Code Tables B Event Code: 120 Message: Error detected while processing system management command. Severity: Informational Explanation: This event occurrs when the switch receives a command from the management tool (EFCM) that does not meet specified boundary conditions. This may occurr as a result of a network communication error. The switch rejects the command, then disconnects from the management tool to force error recovery processing.
Event Code Tables B Event Code: 140 Message: Congestion has been detected on an ISL Severity: Informational Explanation: Open Trunking firmware has detected an ISL that has Fibre Channel traffic that exceeds the configured offload threshold. Action: Review the fabric topology using McDATA’s switch topology guidelines - This condition may be corrected by adding parallel ISLs, increasing the link speed of he ISL, or by moving devices to different locations in the fabric.
Event Code Tables B . Event Code: 142 Message: Low BB Credit has been detected on an ISL Severity: Informational Explanation: Open Trunking firmware has detected a transmit ISL that has no credits for data transmission for a portion of time greater than the low transmit BB Credit threshold. This is an indication of congestion in the fabric downstream from the exit port.
Event Code Tables B Event Code: 150 Message: Zone Merge Failure Severity: Informational Explanation: There was a failure in the Zone Merge process during ISL initialization. Either a noncompatible Zone Set was detected or there was a problem with delivery of the Zone Merge frame. This event is always preceded by an ISL segmentation event (event code 70). This code’s purpose is to explain the cause of the failure and segmentation.
Event Code Tables B Event Data for Event Code 150 Byte 0-3: Number of the port with the Zone Merge failure. Byte 4-7: Response Code: 01 = Fabric Busy. 02 = Failed. Expected response code for a zone merge failure. 03 - EF = Reserved F0 - FF = Vendor Unique. Byte 8 - 11: Reason Code: 00 = No reason code 01 = Invalid Data Length. Logical error with the zone merge frame.
Event Code Tables B Event Code: 151 Message: Fabric configuration failure. Severity: Informational. Explanation: A fabric-wide configuration activation process failed. An event code 151 is recorded only by the managing switch in the fabric. The event code is intended to help engineering support personnel fault isolate a fabric-wide configuration failures. Action: Perform the data collection procedure and return the CD to McDATA support personnel.
Event Code Tables B Power Supply Events (200 through 299) Event Code: 200 Message: Power supply ac voltage failure Severity: Major Explanation: Either the ac input to the indicated power supply has been lost, or the ac voltage has failed in the power supply module. This event can only occur when dual power supplies are installed. The second supply automatically assumes the full load to continue providing uninterrupted system power.
Event Code Tables B Event Code: 201 Message: Power supply DC voltage failure Severity: Major Explanation: The DC voltage has failed on the indicated power supply. This event can only occur when dual power supplies are installed. The second supply automatically assumes the full load to continue providing uninterrupted system power. Action: Replace the faulty power supply.
Event Code Tables B Event Code: 203 Message: Power supply ac voltage recovery Severity: Informational Explanation: The ac voltage on the indicated power supply has been restored. This event can only occur when dual power supplies are installed. Both supplies automatically adjust to share the system load. Action: No action required. Event Data: No supplementary data included with this event.
Event Code Tables B Event Code: 206 Message: Power supply removed Severity: Informational Explanation: The indicated supply has been removed from the switch while system power was on. This event can only occur when dual power supplies are installed. The other power supply automatically adjusts to assume the system full load providing uninterrupted system power. Action: Re-install an operational power supply. Event Data: No supplementary data included with this event.
Event Code Tables B Event Code: 208 Message: Power supply false shutdown Severity: Major Explanation: The power supply indicated that it was about to shutdown as a result of a power loss, but never did. The operational firmware prepared for the shutdown. Action: If subsequent power events occur, perform the data collection procedure for this unit using the EFC Manager, and return the CD and the faulty power supply to McDATA for analysis and repair.
Event Code Tables B Fan Module Events (300 through 399) Event Code: 300 Message: First cooling fan propeller has failed Severity: Major Explanation: Indicates that a fan is no longer operational. The fan has stopped or was removed. The remainder of the fans in the system are installed and operational. If present, the LED on the associated fan module is turned off. The fan has either stopped or was removed. Action: Replace the fan module.
Event Code Tables B Event Code: 302 Message: Third cooling fan propeller has failed Severity: Major Explanation: A third fan has failed. The fan has stopped or was removed. The remainder of the fans in the system are installed and operational. If present, the LED on the associated fan module is turned off. The fan has either stopped or was removed. Action: Replace the fan module immediately. Event Data: Byte 0 = Failed fan number (1-6).
Event Code Tables B Event Code: 304 Message: Fifth cooling fan propeller has failed Severity: Major Explanation: A fifth fan has failed. The remainder of the fans in the system are installed and operational. If present, the LED on the associated fan module is turned off. The fan has either stopped or was removed. Action: Replace the fan module immediately. Event Data: Byte 0 = Failed fan number (1-6).
Event Code Tables B Event Code: 310 Message: First cooling fan propeller has recovered Severity: Informational Explanation: A fan started spinning. It either spontaneously recovered or its FRU was replaced. One fan is now operational. Action: No action required. Event Data: Byte 0 = Recovered fan number (1-6).
Event Code Tables B Event Code: 312 Message: Third cooling fan propeller has recovered Severity: Informational Explanation: Another fan started spinning. It either spontaneously recovered or its FRU was replaced. Three fans are now operational. Action: No action required. Event Data: Byte 0 = Recovered fan number (1-6).
Event Code Tables B Event Code: 314 Message: Fifth cooling fan propeller has recovered Severity: Informational Explanation: Another fan started spinning. It either spontaneously recovered or its FRU was replaced. Five fans are now operational. Action: No action required. Event Data: Byte 0 = Recovered fan number (1-6).
Event Code Tables B CTP Card Events (400 through 499) Event Code: 400 Message: Power-up diagnostics failure Severity: Major Explanation: The CTP power-on self test diagnostics detected a faulty FRU as indicated in the event data. Action: Replace the faulty FRU with a functional FRU. Perform the data collection procedure for the switch using the EFC Manager, and return the CD and the faulty FRU to McDATA for analysis and repair.
Event Code Tables B Event Code: 410 Message: CTP card reset Severity: Informational Explanation: The CTP card was reset due to a system power-up, a CTP card hot-insert, an IML, or a software IPL. An IPL can be caused by an EFC Manager user or automatically after a firmware fault (see Event Code 411). The event data indicates the type of reset that occurred.
Event Code Tables B Event Code: 411 Message: Firmware fault occurred Severity: Major Explanation: The firmware executing on the indicated CTP card encountered an unexpected operating condition and dumped its current operating state to FLASH memory for retrieval and analysis. All Fibre Channel connections to the switch are reset after the fault and IPL. Attached devices must re-login to the switch to resume operations.
Event Code Tables B Event Code: 421 Message: Firmware download complete Severity: Informational Explanation: A new version of the switch firmware was successfully downloaded from the EFC Server or from the EFCM Basic Edition. Action: No action required Event Data: New firmware release level (ASCII) in the format: FF.MM.
Event Code Tables B Event Code: 423 Message: CTP firmware download initiated Severity: Informational Explanation: The EFC Server or EFCM Basic Edition has initiated the download of a new version of the switch firmware. Action: No action required Event Data: No supplementary data included with this event.
Event Code Tables B Event Code: 430 Message: Excessive Ethernet transmit errors Severity: Informational Explanation: The transmit error counters for the Ethernet adapter on the active CTP card (sum of all counters) exceeded a threshold. This does not indicate a CTP card failure but indicates a possible problem with either the Ethernet cable or hub, or another device on the same Ethernet segment. All counters in the event data are represented in hexadecimal with the least significant byte first (e.g.
Event Code Tables B Event Code: 431 Message: Excessive Ethernet receive errors Severity: Informational Explanation: The receive error counters for the Ethernet adapter on the active CTP card (sum of all error counters) exceeded a threshold. This does not indicate a CTP card failure but an indication of a possible problem with either the Ethernet cable, or hub, or misbehavior of another device on the same Ethernet segment.
Event Code Tables B Event Code: 432 Message: Ethernet adapter reset Severity: Minor Explanation: The Ethernet adapter was reset on the active CTP in response to an internally detected error condition. This does not indicate a CTP failure. The connection to the EFC Server is terminated, but should automatically recover once the reset is complete. Action: Perform the data collection procedure for the switch using the EFC Manager, and return the CD to McDATA for analysis.
Event Code Tables B Event Code: 433 Message: Non-recoverable Ethernet fault Severity: Major Explanation: A non-recoverable error condition was detected on the Ethernet adapter, and the LAN interface has been shutdown. The connection to the EFC Server is terminated, but all Fibre Channel switching functions remain unaffected. Since communication with the EFC Server is lost, no failure indication can be reported. Action: Replace the switch.
Event Code Tables B Event Code: 440 Message: Embedded Port hardware has failed Severity: Major Explanation: The embedded port hardware detected an error. Action: Replace the switch. Perform a data collection operation for the switch using the EFC Manager, and return the failed CTP card and the CD to McDATA for analysis and repair.
Event Code Tables B Event Code: 442 Message: Embedded Port Anomaly Detected Severity: Informational Explanation: Indicates that the control processor has detected a deviation in the normal operation mode or operation status of the embedded port. Action: No action required. There will be an additional event generated if the occurrence of this incident exceeds an error threshold resulting in a module or port failure.
Event Code Tables B B-42 0x03 SBAR module detected utility bus parity error HA Error Callouts (Words 2 & 4) 0x04 Port module detected utility bus parity error HA Error Callouts (Words 2 & 4) 0x05 SBAR module detected clock frequency error HA Error Callouts (Words 2 & 4) 0x06 Port module detected clock frequency error HA Error Callouts (Words 2 & 4) 0x07 SBAR module detected CTP interface signal error HA Error Callouts (Words 2 & 4) 0x08 Port module detected CTP interface signal error HA
Event Code Tables B 0x1D User port internal frame error – invalid trailer HA Error Callouts (Words 2 & 4) 0x1E User port detected frame internal integrity error HA Error Callouts (Words 2 & 4) 0x1F Internal connection time out HA Error Callouts (Words 2 & 4) 0x20 User port detected elastic store error HA Error Callouts (Words 2 & 4) 0x21 User port detected trailer parity error HA Error Callouts (Words 2 & 4) 0x22 User port detected internal frame error – long frame HA Error Callouts (Words
Event Code Tables B 0x36 Embedded Port detected internal frame error – invalid trailer HA Error Callouts (Words 2 & 4) 0x37 SBAR detected request out of range error HA Error Callouts (Words 2 & 4) 0x38 User port internal timeout #3 HA Error Callouts (Words 2 & 4) 0x39 Embedded Port detected CRC Error HA Error Callouts (Words 2 & 4) 0x3A User port internal protocol error – Unsolicited response HA Error Callouts (Words 2 & 4) 0x3B User port detected frame error – Undeliverable frame HA Error
Event Code Tables B Port Module Events (500 through 599) Event Code: 502 Message: Port module anomaly has been detected Severity: Informational Explanation: Indicates that the control processor has detected a deviation in the normal operating mode or operating status of the indicated four-port hardware module. Action: No action required. There will be an additional event code generated (504) if this occurrence exceeds an error threshold, which results in a subsequent port module failure.
Event Code Tables B Event #502 Anomaly Reason Codes B-46 Reason Code Description Additional Data 0x00 Utility bus error to SBAR HA Error Callouts (Words 2 & 4) 0x01 Utility bus error to Port Module HA Error Callouts (Words 2 & 4) 0x02 Reserved HA Error Callouts (Words 2 & 4) 0x03 SBAR module detected utility bus parity error HA Error Callouts (Words 2 & 4) 0x04 Port module detected utility bus parity error HA Error Callouts (Words 2 & 4) 0x05 SBAR module detected clock frequency error
Event Code Tables B 0x18 User port internal frame error – long frame HA Error Callouts (Words 2 & 4) 0x19 User port internal frame error – short frame HA Error Callouts (Words 2 & 4) 0x1A User port internal parity error HA Error Callouts (Words 2 & 4) 0x1B Buffer error HA Error Callouts (Words 2 & 4) 0x1C User port detected unexpected frame transmission HA Error Callouts (Words 2 & 4) 0x1D User port internal frame error – invalid trailer HA Error Callouts (Words 2 & 4) 0x1E User port det
Event Code Tables B B-48 0x31 Embedded port internal parity error HA Error Callouts (Words 2 & 4) 0x32 Reserved (Engineering use only) HA Error Callouts (Words 2 & 4) 0x33 Health Check – port failed busy bit clear HA Error Callouts (Words 2 & 4) 0x34 Health Check – port detected bit synchronization error HA Error Callouts (Words 2 & 4) 0x35 Diagnostic port test failure HA Error Callouts (Words 2 & 4) 0x36 Embedded Port detected internal frame error – invalid trailer HA Error Callouts (Wo
Event Code Tables B 0x48 User port detected internal buffer error HA Error Callouts (Words 2 & 4) 0x49 User port detected internal queue protocol error. HA Error Callouts (Words 2 & 4) 0x4A-0xFF Event Code: 504 Message: Port module failure Severity: Major Explanation: A failure associated with a four-port hardware module has been detected. The amber Service Required LED is illuminated on each of the module’s four contiguous ports.
Event Code Tables B Event Code: 505 Message: Port module revision not supported Severity: Minor Explanation: The specified port hardware module is not supported by the existing firmware. The associated ports will appear uninstalled to system software. Action: Ensure that the switch model supports the operating firmware.
Event Code Tables B Event Code: 506 Message: Fibre Channel port failure Severity: Major Explanation: One of the four ports on a single port module has failed and has been taken out of service. Normally the amber Service Required LED on the corresponding port is illuminated to indicate which port has failed. All other ports on the module remain operational if their respective Service Required LEDs are off.
Event Code Tables B Event Data: Byte 00 = Port number (00 - 3F) Byte 01 = Reason code 00 = Operator requested with debug command 01 = Hot plug, power up or online diagnostics failure acknowledgment 02 = Initialization failure 03 = High availability error threshold reached Bytes 04-07 = Elapsed millisecond tick count Bytes 08-11 = Reason code specific (internally defined) Byte 12 = Connector type 00 = Unknown 01-06 = Reserved 07 = LC connector 08 = MT-RJ connector 09 = MU connector Bytes 13-14 = Transmitte
Event Code Tables B Event Code: 507 Message: Loopback diagnostics port failure Severity: Informational Explanation: A loopback diagnostic test detected a port failure. Loopback diagnostics are initiated through the EFC Manager or as a result of the hot insertion of a port module (on supported models). Action: No action required. There will be an additional event generated (506) if the diagnostic failure incident results in a port failure.
Event Code Tables B Distribution: Switch Nonvolatile System Event Log EFC Server System Error Indicator Event Log ✔ Host E-Mail Call-Home Sense Info Link Incident ✔ Event Code: 508 Message: Fibre Channel port anomaly detected Severity: Informational Explanation: Indicates that the control processor has detected a deviation in the normal operating mode or operating status of the indicated port. Action: No action required.
Event Code Tables B 0x02 Reserved HA Error Callouts (Words 2 & 4) 0x03 SBAR module detected utility bus parity error HA Error Callouts (Words 2 & 4) 0x04 Port module detected utility bus parity error HA Error Callouts (Words 2 & 4) 0x05 SBAR module detected clock frequency error HA Error Callouts (Words 2 & 4) 0x06 Port module detected clock frequency error HA Error Callouts (Words 2 & 4) 0x07 SBAR module detected CTP interface signal error HA Error Callouts (Words 2 & 4) 0x08 Port modul
Event Code Tables B B-56 0x02 Reserved HA Error Callouts (Words 2 & 4) 0x03 SBAR module detected utility bus parity error HA Error Callouts (Words 2 & 4) 0x04 Port module detected utility bus parity error HA Error Callouts (Words 2 & 4) 0x05 SBAR module detected clock frequency error HA Error Callouts (Words 2 & 4) 0x06 Port module detected clock frequency error HA Error Callouts (Words 2 & 4) 0x07 SBAR module detected CTP interface signal error HA Error Callouts (Words 2 & 4) 0x08 Por
Event Code Tables B 0x1C User port detected unexpected frame transmission HA Error Callouts (Words 2 & 4) 0x1D User port internal frame error – invalid trailer HA Error Callouts (Words 2 & 4) 0x1E User port detected frame internal integrity error HA Error Callouts (Words 2 & 4) 0x1F Internal connection time out HA Error Callouts (Words 2 & 4) 0x20 User port detected elastic store error HA Error Callouts (Words 2 & 4) 0x21 User port detected trailer parity error HA Error Callouts (Words 2 &
Event Code Tables B 0x34 Health Check – port detected bit synchronization error HA Error Callouts (Words 2 & 4) 0x35 Diagnostic port test failure HA Error Callouts (Words 2 & 4) 0x36 Embedded Port detected internal frame error – invalid trailer HA Error Callouts (Words 2 & 4) 0x37 SBAR detected request out of range error HA Error Callouts (Words 2 & 4) 0x38 User port internal timeout #3 HA Error Callouts (Words 2 & 4) 0x39 Embedded Port detected CRC Error HA Error Callouts (Words 2 & 4) 0
Event Code Tables B Event Code: 510 Message: SFP optics hot-insertion initiated Severity: Informational Explanation: The hot insertion of a Small Form Factor pluggable optics transceiver has been detected. If the amber LED stays illuminated after the insertion of the new optic transceiver, see the Port Failure event (506). Action: No action required. Event Data: Byte 0 = Slot position (port number) Bytes 4-7 = Elapsed millisecond tick count.
Event Code Tables B Event Code: 513 Message: SFP optics hot-removal completed Severity: Informational Explanation: The hot removal of a Small Form Factor pluggable optics transceiver has been detected. Action: No action required. Event Data: Byte 0 = Port number (00-8F) Bytes 4-7 = Elapsed millisecond tick count.
Event Code Tables B Event Code: 581 Message: Implicit incident Severity: Major Explanation: A condition caused by an event known to have occurred within the incident node has been recognized by the incident node. The condition affects the attached link in such a way that it may cause a link incident to be recognized by the attached node. Action: A Link-incident Record (LIR) is generated and sent to the host using the Link-Incident reporting procedure defined in the T11/99-017v0 document.
Event Code Tables B Event Code: 582 Message: Bit-error threshold exceeded Severity: Major Explanation: The number of code violation errors recognized by the incident node has exceeded a threshold (see FC-PH clause 5.1). Action: A Link-incident Record (LIR) is generated and sent to the host using the Link-Incident reporting procedure defined in the T11/99-017v0 document.
Event Code Tables B Event Code: 583 Message: Loss-of -signal or loss-of-synchronization Severity: Major Explanation: A loss-of-synchronization condition has been recognized by the incident node and it has persisted for more than the R_T_TOV timeout period. A loss-of-signal condition has been recognized by the incident node (see FC-PH clause 16.4.2).
Event Code Tables B Event Code: 584 Message: Not Operational primitive sequence (NOS) received Severity: Major Explanation: The Not-Operational Primitive Sequence (NOS) has been recognized by the incident node (see FC-PH clause 16.5.3.2). Action: A Link-incident Record (LIR) is generated and sent to the host using the link-incident reporting procedure defined in the T11/99-017v0 document.
Event Code Tables B Event Code: 585 Message: Primitive sequence timeout Severity: Major Explanation: The incident node has recognized either a Link-Reset-Protocol (LR) timeout (see FC-PH clauses 16.5.2.1 and 16.5.2.3) or a timeout when timing for the appropriate response while in NOS Receive state and after NOS is no longer recognized (see FC-PH clause 16.5.3.2).
Event Code Tables B Event Code: 586 Message: Invalid primitive sequence received for current link state Severity: Major Explanation: The incident node has recognized either a Link-Reset (LR) or a Link-Reset_Response (LRR) Primitive Sequence while in the Wait-for-OLS state (see FC-PH clauses 16.5.4.3). Action: A Link-incident Record (LIR) is generated and sent to the host using the Link-Incident reporting procedure defined in the T11/99-017v0 document.
Event Code Tables B MPC Module Events (600 through 699) Event Code: 602 Message: SBAR module anomaly detected Severity: Informational Explanation: Indicates that the control processor has detected a deviation in the normal operating mode or operating status of the indicated SBAR module. Action: No action required. There will be an additional event generated (604) if this event results in an SBAR logic failure.
Event Code Tables B B-68 0x05 SBAR module detected clock frequency error HA Error Callouts (Words 2 & 4) 0x06 Port module detected clock frequency error HA Error Callouts (Words 2 & 4) 0x07 SBAR module detected CTP interface signal error HA Error Callouts (Words 2 & 4) 0x08 Port module detected CTP interface signal error HA Error Callouts (Words 2 & 4) 0x09 SBAR Module detected external parity error HA Error Callouts (Words 2 & 4) 0x0A Port Module detected external parity error HA Error
Event Code Tables B 0x1F Internal connection time out HA Error Callouts (Words 2 & 4) 0x20 User port detected elastic store error HA Error Callouts (Words 2 & 4) 0x21 User port detected trailer parity error HA Error Callouts (Words 2 & 4) 0x22 User port detected internal frame error – long frame HA Error Callouts (Words 2 & 4) 0x23 Port detected SBAR response error HA Error Callouts (Words 2 & 4) 0x24 User port detected clock error HA Error Callouts (Words 2 & 4) 0x25 Port module interna
Event Code Tables B 0x37 SBAR detected request out of range error HA Error Callouts (Words 2 & 4) 0x38 User port internal timeout #3 HA Error Callouts (Words 2 & 4) 0x39 Embedded Port detected CRC Error HA Error Callouts (Words 2 & 4) 0x3A User port internal protocol error – Unsolicited response HA Error Callouts (Words 2 & 4) 0x3B User port detected frame error – Undeliverable frame HA Error Callouts (Words 2 & 4) 0x3C User port detected transmission rate discrepancy HA Error Callouts (Wo
Event Code Tables B Event Code: 604 Message: SBAR module failure Severity: Major Explanation: A failure criteria associated with the serial crossbar hardware module has been met. Action: Perform the data collection procedure for the switch using the EFC Manager, and return the CD to McDATA for analysis.
Event Code Tables B Event Code: 605 Message: SBAR module revision not supported Severity: Minor Explanation: The specified SBAR module is not recognized by the existing firmware. The SBAR module will appear uninstalled to system software. Action: Ensure that the switch model supports the operating firmware. If the firmware supports the model, perform the data collection procedure for the switch using the EFC Manager.
Event Code Tables B CMM Module Events (800 through 899) Event Code: 800 Message: High-temperature warning (Port module thermal sensor). Severity: Major Explanation: The thermal sensor associated with the port module has detected that the "warm" temperature threshold level has been surpassed. Action: Perform the data collection procedure for the switch using the EFC Manager, and return the CD to McDATA for analysis. Perform a system power-on reset. If the problem persists, replace the switch.
Event Code Tables B Event Code: 802 Message: Port module shutdown due to thermal violations Severity: Major Explanation: The Port Module has been marked failed and power has been removed from the board due to excessive heat. This event follows an indication that the port module "hot" threshold level has been surpassed (event 801). Action: Perform the data collection procedure for this switch using the EFC Manager, save the data file to the EFC Zip drive, and return the CD to McDATA for analysis.
Event Code Tables B Event Code: 806 Message: Critically hot temperature warning (SBAR module thermal sensor). Severity: Major Explanation: The thermal sensor associated with the SBAR module has detected that the "hot" temperature threshold level has been surpassed. Action: Perform the data collection procedure for this switch using the EFC Manager, save the data file to the EFC Zip drive, and return the CD to McDATA for analysis. Perform a system power-on reset.
Event Code Tables B Event Code: 810 Message: High temperature warning (CTP thermal sensor) Severity: Major Explanation: The CTP thermal sensor has detected that the "warm" temperature threshold level has been surpassed. Action: Perform the data collection procedure for this switch using the EFC Manager, save the data file to the EFC Zip drive, and return the CD to McDATA for analysis. Perform a system power-on reset. If the problem persists, replace the switch.
Event Code Tables B Event Code: 812 Message: CTP shutdown due to thermal violations Severity: Major Explanation: The CTP has been marked failed and power has been removed from the card because of excessive heat. This event follows an indication that the CTP "hot" threshold level has been surpassed (event 811). Action: Perform the data collection procedure for this switch using the EFC Manager, save the data file to the EFC Zip drive, and return the CD to McDATA for analysis.
Event Code Tables B B-78 McDATA® Sphereon 3032 and 3232 Installation and Service Manual
C Invisible Body Tag Restore EFC Server The procedure in this appendix provides information to restore the EFC Server after a failure of the personal computer (PC) hard drive. The procedure includes restoration of the: • Windows 2000 operating system. • Enterprise Fabric Connectivity (EFC) Manager, Sphereon 3032/3232 Element Manager, and Fabric Manager applications. • EFC Manager data directory. • Windows 2000 configuration information.
Restore EFC Server C • EFC Management Applications CD-ROM - this CD-ROM is shipped with the EFC Server and contains the EFC Manager, Element Manager, and Fabric Manager applications. • EFC Manager data directory backup on CD - the EFC Manager data directory is automatically backed up to a removable rewritable CD when the EFC Server is rebooted or when the data directory contents change.
Restore EFC Server C e. Select Notepad. The Notepad window appears. f. At the Notepad window, select Open from the File menu. The Open dialog box appears. g. Select the system CD-ROM drive from the Look in drop-down menu at the top of the dialog box. By default, all .txt files on the CD-ROM are listed. h. Select (highlight) the readme.txt file and click Open. The file appears in the Notepad window. i. To print the file, click Print from the File menu. j.
Restore EFC Server C C-4 McDATA® Sphereon 3032 and 3232 Installation and Service Manual
D Invisible Body Tag Consolidating EFC Servers in a Multiswitch Fabric This appendix provides instructions to consolidate multiple Enterprise Fabric Connectivity (EFC) Servers by configuring one notebook personal computer (PC) as the server and configuring the remaining PCs as both clients backups. The appendix provides the following sections: • Overview. • Consolidating EFC Servers. • Reconfiguring a client after an EFC Server failure.
Consolidating EFC Servers in a Multiswitch Fabric D Overview For maximum control and efficiency, all switches in a multiswitch fabric should be managed by a single EFC Server. When multiple EFC Servers communicate with switches, the PC environment should be consolidated to one notebook PC server. The remaining PCs should be configured as client backups.
Consolidating EFC Servers in a Multiswitch Fabric D Figure D-1 EFC Server Consolidation (Private LAN Connection Only) Overview D-3
Consolidating EFC Servers in a Multiswitch Fabric D Figure D-2 D-4 EFC Server Consolidation (Private and Public LAN Connections) McDATA® Sphereon 3032 and 3232 Installation and Service Manual
Consolidating EFC Servers in a Multiswitch Fabric D Required EFC Manager Version Before consolidating EFC Servers, ensure each notebook PC is running Version 3.0 (or later) of the EFC Manager application, and each switch is running firmware Version 3.0 (or later). If the EFC Manager application requires upgrade, see Install or Upgrade Software on page 4-58 for instructions. If switch firmware requires upgrade, see Manage Firmware Versions on page 4-47 for instructions.
Consolidating EFC Servers in a Multiswitch Fabric D Figure D-3 D-6 IP Addresses in a Multiswitch Environment McDATA® Sphereon 3032 and 3232 Installation and Service Manual
Consolidating EFC Servers in a Multiswitch Fabric D Consolidating EFC Servers This procedure provides instructions to consolidate multiple EFC Servers into a single environment. The procedure is divided into steps that are: Common Steps for All Configurations • Common for all configurations. • Unique to the private LAN configuration. • Unique to the private LAN and corporate intranet configuration. Perform the following steps for the switch configurations shown in Figure D-1 and Figure D-2: 1.
Consolidating EFC Servers in a Multiswitch Fabric D d. At the Computer Name field, type a unique entry for each notebook PC. For example: EFC Server: EFCSERVER First client backup PC: EFCCLIENT1 Second client backup PC: EFCCLIENT2 Third client backup PC: EFCCLIENT3 If including numbers in the names of client backup PCs, follow the same numbering sequence used during IP addresses assignment. e. Click OK. When prompted to restart the computer, click No. The PC will be rebooted later. 3.
Consolidating EFC Servers in a Multiswitch Fabric D c. Double-click the Network icon. The Network dialog box displays with the Identification page open. d. Click the Protocols tab. The Network dialog box displays with the Protocols tab selected. e. Select the TCP/IP Protocol entry from the list box and click Properties. The Microsoft TCP/IP Properties dialog box displays with the IP Address tab selected. f.
Consolidating EFC Servers in a Multiswitch Fabric D a. Change the IP address of a switch through the maintenance port at the rear of the chassis. b. If the IP address is changed at a switch, the IP address must also be changed at the EFC Manager application (EFC Server) (Task 13: Configure the Switch to the Management Application on page 2-51). 5. Define all switches formerly managed by client backup PCs to the EFC Server. Repeat this step for all switches defined to the EFC Server. a.
Consolidating EFC Servers in a Multiswitch Fabric D b. To connect the bottom hub to the middle hub in the stack, connect a second RJ-45 patch cable from port 24 of the middle hub to port 12 of the bottom hub. c. Using a pencil or other pointed instrument, set the medium-dependent interface (MDI) switch on the top and middle hubs to MDI. Set the MDI switch on the bottom hub to MDIX.
Consolidating EFC Servers in a Multiswitch Fabric D Private LAN Connection Disabling the Ethernet Media Adapter After completing the common steps to consolidate EFC Server operation, disable the second Ethernet media adapter for the EFC Server PC and client backup PCs. This ensures against IP address conflicts because public LAN devices cannot be connected. Disable the second Ethernet media adapter as follows. Repeat this step for the EFC Server and all client backup PCs. 1.
Consolidating EFC Servers in a Multiswitch Fabric D 8. Click OK. When prompted to restart the computer, click Yes to reboot the PC. After the operating system starts, the Begin Logon dialog box displays. 9. Simultaneously press Ctrl, Alt, and Delete. The Logon Information dialog box displays. 10. Type the Windows 2000 user name and password and click OK. The Windows 2000 desktop opens and the EFC Manager Login dialog box displays.
Consolidating EFC Servers in a Multiswitch Fabric D b. At the EFC Server field, select localhost from the list box when logging into the EFC Server. Type 10.1.1.1 (IP address of the EFC Server) when logging into a client backup PC. c. Click Login. The Product View displays. Enabling the Ethernet Media Adapter If requested by the customer, enable the second Ethernet media adapter as follows. Repeat this step for the EFC Server and all client backup PCs. 1. Click the Windows Start button.
Consolidating EFC Servers in a Multiswitch Fabric D NOTE: The default user name is Administrator and the default password is password. The user name and password are case-sensitive. b. At the EFC Server field, select localhost from the list box when logging into the EFC Server. Type 10.1.1.1 (IP address of the EFC Server) when logging into a client backup PC. c. Click Login. The Product View displays.
Consolidating EFC Servers in a Multiswitch Fabric D 4. Login to the EFC Manager application as follows: a. Type the user name and password. NOTE: The default user name is Administrator and the default password is password. The user name and password are case-sensitive. b. At the EFC Server field, type 10.1.1.1 (IP address of the EFC Server). c. Click Login. The Product View displays.
Consolidating EFC Servers in a Multiswitch Fabric D Reconfiguring a Client PC After an EFC Server Failure If the EFC Server fails, backup configuration data from the Server PC is installed to any client backup PC, and the client is reconfigured as the new EFC Server PC. To reconfigure a client backup PC: 1. Ensure the failed EFC Server PC is powered off. 2. Remove the disk from the Zip drive of the failed EFC Server PC. Insert the disk into the Zip drive of the selected client PC. 3.
Consolidating EFC Servers in a Multiswitch Fabric D 10. Login to the EFC Manager application as follows: a. Type the user name and password. NOTE: The default user name is Administrator and the default password is password. The user name and password are case-sensitive. b. At the EFC Server field, select localhost from the list box. c. Click Login. The Product View displays. NOTE: When services restart on the new EFC Server PC, expect to see a number of event messages pertaining to corrupted log files.
(Templates v3.0) Glossary The following cross-references are used in this glossary: Contrast with. This refers to a term that has an opposite or substantively different meaning. See. This refers the reader to another keyword or phrase for the same term. See also. This refers the reader to definite additional information contained in another entry. NUMERICS 8B/10B A data encoding scheme developed by IBM, translating byte-wide data to an encoded 10-bit format.
Glossary A AC access access control access time active configuration active field-replaceable unit active FRU The ability and means necessary to store data in, to retrieve data from, to transfer data into, to communicate with, or to make use of any resource of a storage device, a system, or area such as random access memory (RAM) or a register. A list of all devices that can access other devices across the network and the permissions associated with that access. See also persistent binding; zoning.
Glossary alarm alert panel alias (1) A notification of an abnormal condition within a system that provides an indication of the location or nature of the abnormality to either a local or remote alarm indicator. (2) A simple network management protocol (SNMP) message notifying an operator of a network or device problem. This panel, located below the navigation control panel, displays an alert symbol that indicates the current state of the switch. A nickname representing a world-wide name.
Glossary application program (1) A program that is specific to the solution of an application problem. Synonymous with application software. (2) A program written for or by a user that applies to the user's work, such as a program that does inventory control or payroll. (3) A program used to connect and communicate with stations in a network, enabling users to perform application-oriented activities (I). application program interface API.
Glossary also Event Log; Hardware Log; Link Incident Log; Threshold Alert Log. (2) See EFC Audit Log. availability The accessibility of a computer system or network resource. B b See bit. B See byte. backbone Cable on which two or more stations or networks may be attached, typically used to link computer networks at one site with those at another. Smaller branch networks are sometimes called ribs.
Glossary in order for the user to locate field-replaceable units (FRU’s), switches, or directors in cabinets or computer rooms. ber bezel A removable panel that covers empty drive bays and port cards. bidirectional In Fibre Channel protocol, the capability to simultaneously communicate at maximum speeds in both directions over a link. bit Abbreviated as b. (1) Binary digit, the smallest unit of data in computing, with a value of zero or one (D).
Glossary bps Bits per second. Bps Bytes per second. bridge (1) An attaching device that connects two local area network (LAN) segments to allow the transfer of information from one LAN segment to the other. A bridge can connect the LAN segments directly by network adapters and software in a single device, or can connect network adapters in two devices through software and use of a telecommunication link between the two adapters.
Glossary sents the maximum number of outstanding frames that can be transmitted by that N_Port or F_Port without causing a buffer overrun condition at the receiver. (2) The maximum number of frames a port can transmit without receiving a receive ready signal from the receiving device. BB_Credit can be adjustable to provide different levels of compensation. bypassed port If a port is bypassed, all serial channel signals route past the port.
Glossary transports data from one point to the other. (3) A connection or socket on the motherboard to controller card. A motherboard may have only one or two channels (primary and secondary). If a motherboard has only one channel, it may be necessary to add a controller card to create a secondary channel. channel-attached (1) Pertaining to direct attachment of devices by data I/O channels to a computer. (2) Pertaining to devices attached to a control unit by cables, not telecommunication lines (D).
Glossary community profile Information that specifies which management objects are available to what management domain or simple network management protocol (SNMP) community name. community (SNMP) A relationship between an simple network management protocol (SNMP) agent and a set of SNMP managers that defines authentication, access control, and proxy characteristics. component (1) Hardware or software that is part of a functional unit.
Glossary connectivity capability connectivity control connector console control processor card (1) The capability that allows attachment of a device to a system without requiring physical reconfiguration of either the device or the interconnections. (2) The director or switch capability that allows logical manipulation of link connections to provide physical device attachment (D). See also active port address matrix; connectivity attribute; connectivity control.
Glossary datagram dB dBm DC All log files • Call-home settings • Firmware library • Zoning library Synonym for Class 3 Fibre Channel service. See decibel. Decibels referenced to one milliwatt. Zero dBm equals one milliwatt, with a logarithmic relationship as the value increases (D). See direct current. decibel Abbreviated as dB. A standard unit used to express gain or loss of optical power, expressed as the ratio of input power to output power on a logarithmic basis (D).
Glossary director An intelligent, highly-available, Fibre Channel switch providing any-to-any port connectivity between nodes (end devices) on a switched fabric. The director sends data transmissions (data frames) between nodes in accordance with the address information present in the frame headers of those transmissions. diskette A thin magnetic disk enclosed in a plastic jacket, which is removable from a computer and is used to store and transport data (D).
Glossary duplex connector An optical fiber component that terminates jumper cable fibers in one housing and provides physical keying for attachment to a duplex receptacle (D). duplex receptacle A fixed or stationary optical fiber component that provides a keyed attachment method for a duplex connector (D). dynamic connection A connection between two ports, established or removed by the directors and that, when active, appears as one continuous link. See connectivity attribute.
Glossary EFC Event Log Enterprise Fabric Connectivity Event Log. Log displayed though the EFC Manager application that provides a record of events or error conditions recorded by the EFC Management Services application. Entries reflect the status of the application and managed directors and switches. Information associated with a call-home failure is intended for use by maintenance personnel to fault isolate the problem (modem failure, no dial tone, etc.
Glossary status and current status of a managed product, and indicates the instance of a Product Manager application that should be opened to investigate a problem. The information is useful to maintenance personnel for fault isolation and repair verification. See also EFC Audit Log; EFC Event Log; EFC Session Log. EFC Server Enterprise Fabric Connectivity Server.
Glossary e-mail See electronic mail. embedded web server interface The interface provides a graphical user interface (GUI) similar to the Product Manager application, and supports director or switch configuration, statistics monitoring, and basic operations. With director or switch firmware installed, administrators or operators with a browser-capable personal computer (PC) and an Internet connection can monitor and manage the director or switch through an embedded web server interface.
Glossary Enterprise Fabric Connectivity Management Enterprise Fabric Connectivity Management Services application Enterprise Fabric Connectivity Manager application Enterprise Fabric Connectivity Manager Lite Enterprise Fabric Connectivity Product Status Log Enterprise Fabric Connectivity Server Enterprise Fabric Connectivity Session Log E_Port error-detect time-out value error log error message ESD Ethernet g-18 See EFCM. See EFC Management Services application. See EFC Manager application.
Glossary Ethernet hub A device used to connect the EFC Server and the directors it manages. event code A three-digit number that specifies the exact event that occurred. This code provides information on system failures, such as hardware failures, failure locations, or general information on normal system events. Event Log Record of significant events that have occurred on the director or switch (director or switch Event Log) or through the EFC Management Services application (EFC Event Log).
Glossary fabric login fabric login command fabric mode fabric port FLOGI. The command that establishes the initial operating parameters and topology for a fabric. The command is accepted by a fabric port (F_Port). See interoperability mode. F_Port. Physical interface within the fabric that connects to a node port (N_Port) through a point-to-point full duplex connection. See also bridge port; expansion port; generic port; node port; segmented expansion port.
Glossary sequencing, error detection, segmentation, and reassembly of transmitted data (D). FC-3 The Fibre Channel layer that provides a set of services common across multiple node ports (N_Ports) of a Fibre Channel node. The services are not commonly used and are essentially reserved for Fibre Channel architecture expansion (D).
Glossary fiber optics The branch of optical technology concerned with the transmission of radiant power through fibers of transparent materials such as glass, fused silica, or plastic (E). Telecommunication applications of fiber optics use optical fibers. A single fiber or a nonspatially aligned fiber bundle is used for each information channel. Such fibers are often called optical fibers to differentiate them from fibers that are used in noncommunication applications (D).
Glossary Fibre Channel I/O controller Fibre Channel IP address FCC-IOC. In a director, the integrated controller on the control processor (CTP) card dedicated to the task of managing the embedded Fibre Channel port. In a director or switch, the FCC-IOC controls the embedded Fibre Channel port and configures the ports’ application-specific integrated circuits (ASICs). FC IP. The default FC IP on a new switch is a temporary number divided by the switch’s world-wide name (WWN).
Glossary field-replaceable unit FRU. Assembly removed and replaced in its entirety when any one of its components fails (D). See active field-replaceable unit. file server A computer that stores data centrally for network users and manages access to that data. file transfer protocol firewall firewall zoning firmware FLASH memory FLOGI FPM A networking device that blocks unauthorized access to all or parts of a network. Hardware enforced access between F_Ports enforced at the source port.
Glossary G gateway address (1) In transmission control protocol/Internet protocol (TCP/IP), a device that connects two systems that use the same or different protocols. (2) In TCP/IP, the address of a router to which a device sends frames destined for addresses not on the same physical network (for example, not on the same Ethernet) as the sender. The hexadecimal format for the gateway address is XXX.XXX.XXX.XXX. Gb See gigabit. GB See gigabyte.
Glossary H half duplex hardware Hardware Log HBA Hertz heterogeneous fabric Physical equipment (director, switch, or personal computer) as opposed to computer programs or software. Director or switch Hardware Log. Log displayed through the Product Manager application that provides a history of FRU removals and replacements (insertions) for an individual director or switch. The information is useful to maintenance personnel for fault isolation and repair verification.
Glossary host processor (1) A processor that controls all or part of a user application network (T). (2) In a network, the processing unit in which resides the access method for the network (D). hot pluggable See concurrent maintenance. hot spare See field-replaceable unit. hot swap See concurrent maintenance. hot-swapping See concurrent maintenance. HTTP See hypertext transport protocol.
Glossary inband management Management of the director or switch through Fibre Channel. An interface connection to a port card. Contrast with out-of-band management. initial machine load IML. Hardware reset for all installed control processor (CTP) cards on the director or switch. This reset does not affect other hardware. It is initiated by pushing the IML button on a director’s or switch’s operating panel. initial program load IPL.
Glossary interoperability mode interop mode Interop mode. An operating mode set through management software that allows products to operate in homogeneous or heterogeneous fabrics. See interoperability mode. interrupt A signal sent by a subsystem to the central processing unit (CPU) that signifies a process has either completed or could not be completed. interswitch link ISL. Physical expansion port (E_Port) connection between two directors in a fabric.
Glossary Java Virtual Machine (JVM) to execute. JVMs have been developed for many of the mainstream platforms and operating systems. . jumper cable Optical cable that provides physical attachment between two devices or between a device and a distribution panel. Contrast with trunk cable. See also optical cable. K Kb See kilobit. KB See kilobyte. kilobit kilobyte Kb. A unit of measure for data storage, equaling 1,024 bits, or two to the tenth power.
Glossary light-emitting diode LED. A semiconductor chip that emits visible or infrared light when electricity passes through it. LEDs are used on switch or director field-replaceable units (FRUs) and the front bezel to provide visual indications of hardware status or malfunctions. LIN See link incident. link Physical connection between two devices on a switched fabric. A link consists of two conductors, one used for sending and the other for receiving, thereby providing a duplex communication path.
Glossary logical partition logical port address logical switch number logical unit number login server LPAR. A processor hardware subset defined to support the operation of a system control program, and can be used without affecting any of the applications in another partition (D). In a director or switch, the address used to specify port connectivity parameters and to assign link addresses for the attached channels and control units. LSN.
Glossary main panel (1) The rightmost frame of the windows in EFC Management applications. (2) The rightmost frame of the embedded web server interface window. See also navigation panel. maintenance analysis procedure MAP. A written or online set of procedures that guide maintenance personnel through step-by-step instructions for hardware fault isolation, repair, and verification (D).
Glossary memory menu menu bar MIB mirroring modem ms multimedia multimode optical fiber multiplexer multiswitch fabric A device or storage system capable of storing and retrieving data. A list of items displayed on a monitor from which a user can make a selection. The menu bar is located across the top of a monitor window. Pull-down menus are displayed by clicking on the menu bar option with the mouse, or by pressing Alt with the underlined letter of the name for the menu bar option (D).
Glossary about themselves. This information allows N_Ports to discover and learn about each other by sending queries to the name server. name server zoning NAS navigation control panel navigation panel Node port (N_Port) access management that allows N_Ports to communicate if and only if they belong to a common name server zone. See network-attached storage. The leftmost, vertical frame of the windows in EFC management applications.
Glossary NIC nickname node See network interface card. Alternate name assigned to a world-wide name for a node, director or switch in the fabric. In Fibre Channel protocol, an end device (server or storage device) that is or can be connected to a switched fabric. See also device. node port N_Port. Physical interface within an end device that can connect to an fabric port (F_Port) on a switched fabric or directly to another N_Port (in point-to-point communications).
Glossary offline diagnostics offline sequence offline state ohm OLS online Diagnostics that only operate in stand alone mode. User operations cannot take place with offline diagnostics running. OLS. (1) Sequence sent by the transmitting port to indicate that it is attempting to initialize a link and has detected a problem in doing so. (2) Sequence sent by the transmitting port to indicate that it is offline. When the switch or director is in the offline state, all the installed ports are offline.
Glossary open systems mode operating mode In directors or switches, in managed products, a selection between s/390 and open systems mode. See also open systems mode; S/390 mode. operating system OS. Software that controls execution of applications and provides services such as resource allocation, scheduling, I/O control, and data management. Most operating systems are predominantly software, but partial hardware implementations are possible (D, T). Operating System/390 OS/390™.
Glossary OSI OSMS out-of-band management See Open Systems Architecture. See open systems management server. Transmission of management information, using frequencies or channels other than those routinely used for information transfer. P packet In Fibre Channel protocol, Logical unit of information (usually in the form of a data frame) transmitted on a network.
Glossary for each director or switch definition managed by a personal computer (PC). Port authorization affects only operator-level actions for active and saved matrices (D). port name POST power-on self-test g-40 Name that the user assigns to a particular port through the Product Manager application. See also identifier. Synonymous with address name. See power-on self-test. POST.
Glossary ager application Product View or Fabric Manager Topology View, the corresponding EFC Product Manager application is invoked. product name User-configurable identifier assigned to a managed product. Typically, this name is stored on the product itself. A director or switch product name can also be accessed by a simple network management protocol (SNMP) manager as the system name. Product View The top-level display in the EFC software user interface that displays icons of managed products.
Glossary PWA See printed wiring assembly. R radio frequency interference RAM random access memory R_A_TOV See random access memory. RAM. A group of computer memory locations that is numerically identified to allow high-speed access by the controlling microprocessor. A memory location is randomly accessed by referring to its numerical identifier (D). Contrast with read-only memory. See also dynamic random access memory; nonvolatile random access memory; static random access memory.
Glossary repeater A device that generates and often amplifies signals to extend transmission distance. rerouting delay An option that ensures that frames are delivered in order through the fabric to their destination. resource allocation time-out value R_A_TOV. R_A_TOV is a value used to time-out operations that depend on the maximum possible time that a frame could be delayed in a fabric and still be delivered. RFI ROM See radio frequency interference. See read-only memory.
Glossary scalable SCSI segment segmented E_Port See small computer system interface. A fabric segments when one or more switches cannot join the fabric because of various reasons. The switch or switches remain as separate fabrics. See segmented expansion port. segmented expansion port Segmented E_Port. E_Port that has ceased to function as an E_Port within a multiswitch fabric due to an incompatibility between the fabrics that it joins. See also bridge port; fabric port; generic port; node port.
Glossary from one system to another. They do not specify how the mail application accepts, presents, or stores the mail. simple network management protocol SNMP. A transmission control protocol/Internet protocol (TCP/IP)-derived protocol governing network management and monitoring of network devices. simple network management protocol community SNMP community. Also known as SNMP community string.
Glossary small form factor pluggable transceivers SMTP SNMP See simple mail transfer protocol. See simple network management protocol. SNMP community See simple network management protocol community. SNMP community name See simple network management protocol community name. SNMP management station See simple network management protocol management station. SNMP v1 See simple network management protocol version 1. SNMP v2 See simple network management protocol version 2.
Glossary subnet mask switch switchover A mask used by a computer to determine whether another computer with which it needs to communicate is located on a local or remote network. The network mask depends upon the class of networks to which the computer is connecting. The mask indicates which digits to look at in a longer network address and allows the router to avoid handling the entire address. Subnet masking allows routers to move the packets more quickly.
Glossary TCP/IP technical support Single point of contact for a customer when assistance is needed in managing or troubleshooting a product. Technical support provides assistance twenty-four hours a day, seven days a week, including holidays. The technical support number is (800) 752-4572 or (720) 566-3910. Synonymous with customer support. Telecommunications Industry Association TIA.
Glossary and any network that conforms to U.S. Department of Defense standards for network protocol. TCP provides reliable communication and control through full-duplex connections (D). transmission control protocol/Internet protocol TCP/IP. A layered set of protocols (network and transport) that allows sharing of applications among devices on a high-speed local area network (LAN) communication environment (D). See also transmission control protocol; Internet protocol.
Glossary Underwriters Laboratories UL. A laboratory organization accredited by the Occupational Safety and Health Administration and authorized to certify products for use in the home and workplace (D). unicast Communication between a single sender and a single receiver over a network. uninterruptable power supply UPS. A buffer between public utility power or another power source, and a system that requires precise, uninterrupted power (D).
Glossary plished by sharing the resources of a real data processing system. (2) A functional simulation of a computer system and its associated devices, multiples of which can be controlled concurrently by one operating system (D, T). virtual storage VS. (1) Storage space that may be regarded as addressable main storage by the user of a computer system in which virtual addresses are mapped to real addresses.
Glossary monitoring functions for these Fibre Channel products through the application window. workstation world-wide names wrap plug wrap test write authorization WWN A terminal or microcomputer usually connected to a network or mainframe at which a user can perform applications. WWN. Eight-byte string that uniquely identifies a Fibre Channel entity (that is, a port, a node, a switch, a fabric), even on global networks. Synonym for loopback plug.
Glossary zone set A collection of zones that may be activated as a unit. See also active zone set; zone. zoning Grouping of several devices by function or by location. All devices connected to a connectivity product, such as the director or switch, may be configured into one or more zones. See also access control; zone.
Glossary g-54 McDATA® Sphereon 3032 and 3232 Fabric Switches Installation and Service Manual
(Templates v2.
Index enable at EFC Server 2-94 channel wrap test, procedure 4-33 circle, green meaning of 1-43 clear system error light product menu 1-29 close product menu 1-30 closing the element manager 1-44 command line interface disable 2-118 enable 2-118 command line interface management 1-3 configuration data backing up 2-103, 4-56 managing 4-55 resetting 4-58 restoring 4-57 configurations backing up and restoring 1-37 resetting 1-37 configure 2-13 access control list EFCM Basic 2-123 authentication settings EFCM
Index enable web server 1-34 export configuration report 1-34 fabric parameters 1-31 features 1-33 identification 1-30 open trunking 1-33 ports 1-31 SNMP agent 1-32 switch binding 1-31, 2-65 switch parameters 1-31 threshold alert(s) 1-33 configure open trunking pop-up menu 2-72 configure open trunking dialog box 1-33, 2-70 configure open trunking dialog box menu 2-72 configure ports dialog box 1-31 configure SNMP dialog box 1-32 configure switch parameters dialog box 2-6, 2-78, 5-9 configuring date and tim
Index using 1-27 diamond, red meaning of 1-43 director fibre channel addresses 2-79 NV-RAM 2-78, 2-81 rerouting delay 2-80 director addressing, default values 2-3 director priority, default value 2-3 director, connecting switch to 2-129 domain ID 1-8 insistent 2-80 preferred 2-79 zone member 4-21 domain RSCNs 2-80 Duplicate domain IDs 1-9 E E_D_TOV 2-112 e_d_tov 2-83 default value 2-3 fabric segmentation 2-83 less than r_a_tov 2-83 multiswitch fabrics 2-83 rerouting delay 2-80 E_Port configure 2-114 descr
Index email messages introduction 1-5 e-mail notification configuring, Product Manager 2-92 enabling 1-36 reporting 1-46 embedded web server configuring switch 2-106 enable call-home support 2-94 command line interface 2-118 Enterprise Fabric Mode EFCM Basic 2-123 Ethernet events 2-93 host control EFCM Basic 2-118 port binding EFCM Basic 2-124 SSL encryption software 2-119 web 2-119 switch binding EFCM Basic 2-124 enable call-home notification option 1-36 enable e-mail notification option 1-36 enable telne
Index Fabricenter equipment cabinet Ethernet hub installation 2-10 factory defaults 2-1 fans 1-20 event codes B-25 illustrations 6-2 LEDs 1-22 part numbers 6-2 removal 5-6 replacement 5-7 fault isolation MAP 0800 - Server hardware problem determination 3-107 reasons for 1-14 feature SANtegrity 2-62 features flexport 2-68 SANtegrity binding 2-62 fiber-optic cleaning kit 1-48 components, cleaning 4-39 fiber-optic components, cleaning 4-39 Fiber-optic protective plug 1-47 Fiber-optic wrap plug 1-47 Fibre Alli
Index Hardware View 4-23 hardware view 1-38 alert symbol function 1-38 displayed 1-38 status conditions 1-38 using 1-38 help about option 1-38 contents option 1-37 help menu 1-37 hop counts 2-80 I icon view 1-38 identification default values 2-2 identification (configure) EFCM Basic 2-107 illustrated parts breakdown 6-1 IML button 1-19 IML button, description of operation 1-21 IML procedure 4-42 inband management access methods 1-4 inband switch management FICON management style 1-29 open systems manageme
Index default value 2-3 DNS server default 2-53 EFC Server default 2-53 IP addresses 2-15 IPL 1-36 IPL procedure 4-42 ISL load balancing 2-69 M K keyboard navigation in dialog boxes 1-28 L LAN connecting the switch 2-21 connector 1-21 LEDs ERR 1-19 fan 1-22 FRU status 1-22 port 4-22 port SFPs 1-22 power supply 1-22 PWR 1-19 LIN alerts, default values 2-2 link incident log 1-35, 4-10, 4-12 load balancing ISLs 2-69 local area network See LAN logs audit 1-34, 4-7 EFC Audit 4-4 EFC Event 4-4 event 1-34, 4-7
Index management server option 1-32 management server, default values 2-3 management style 1-28 FICON 1-28 operating 1-28 product menu 1-28 management using SANpilot 1-3 MAP 0000-Start Map 3-6 MAP 0100-Power Distribution Analysis 3-27 MAP 0200-POST, Reset, or IPL Failure Analysis 3-34 MAP 0300-Console Application Problem Determination 3-35 MAP 0400-Loss of Console Communication 3-45 MAP 0500-Fan and CTP Card Failure Analysis 3-66 MAP 0500-Fan Failure Analysis 3-66 MAP 0600-Port Failure and Link Incident An
Index NV-RAM 2-78, 2-81 O offline, setting switch 4-44 online, setting switch 4-44 open fabric 1.
Index port properties dialog box 1-39 ports binding 2-85, 2-87 configurable types 1-2 configure basic information EFCM Basic 2-114 configure BB_Credit EFCM Basic 2-115 configure NPIV EFCM Basic 2-116 configuring 1-31 default configuration 1-32 default values 2-2 diagnostics 1-35 displaying statistics 1-42 E_Port fencing 2-124 FICON management style 1-32 open systems management style 1-32 product menu 1-29 swapping 1-35 UDP, default value 2-3 ports list view 1-39 power off procedure 4-41 power plugs illustr
Index remote workstation configurations 1-15 minimum specifications 1-18 remove and replace procedures See RRPs repair, event codes B-1 replacing a switch 5-8 rerouting delay 2-80, 2-110 reset configuration option 1-37 RRPs 5-1 fans 5-6 FRUs 5-1 power supplies 5-4 SFF transceivers 5-2 SFP transceivers 5-2 S S/390 mode channel wrap tests 4-22 procedure 4-33 enabling or disabling port channel wrapping 4-17 port channel wrapping, enabling and disabling 4-28 swapping fibre channel port address 4-28 swapping p
Index SNMP agent option 1-32 SNMP authorization trap states, default value 2-3 SNMP communities, default value 2-3 SNMP management, introduction to 1-6 SNMP trap messages maximum recipients 1-6 SNMP write authorizations, default value 2-3 SNTP server address 1-36 software diagnostic features 1-23 installing 4-58 upgrading 4-58 specifications, remote workstations 1-18 square, gray, meaning of 1-43 SSL encryption configure software encryption 2-119 configure web encryption 2-119 statistics, ports 1-42 status
Index related number codes 2-84 switch priority setting 2-84 switch properties dialog box 1-38 switch replacement procedure 5-8 switches, principal, determining 2-83 symbols, status bar, table of 1-43 system events 1-14 T tabs view 1-38 technical support file center registration 2-131 threshold alert log 1-35 threshold alerts 1-33 TightVNC access management server desktop 2-30 default password 2-31, 2-105, 4-61 time set switch time EFCM Basic 2-108 tools and test equipment 1-46 tools, supplied by service
