FW 08.01.00 McDATA® Sphereon 3032 and 3232 Fabric Switches Installation and Service Manual (620-000155-220, November 2005)
Table Of Contents
- Preface
- General Information
- Installation Tasks
- Factory Defaults
- Installation Options
- Summary of Installation Tasks
- Task 1: Verify Installation Requirements
- Task 2: Unpack, Inspect, and Install the Ethernet Hub (Optional)
- Task 3: Unpack, Inspect, and Install the Switch
- Task 4: Configure Network Information
- Task 5: LAN-Connect the Switch
- Task 6: Unpack, Inspect, and Install the Management Server
- Task 7: Configure Management Server Password and Network Addresses
- Task 8: Configure Management Server Information
- Task 9: Configure Windows 2000 Users
- Task 10: Set Management Server Date and Time
- Task 11: Configure the Call-Home Feature (Optional)
- Task 12: Assign User Names and Passwords
- Task 13: Configure the Switch to the Management Application
- Task 14: Record or Verify Management Server Restore Information
- Task 15: Verify Switch-to-Management Server Communication
- Task 16: Configure PFE Key (Optional)
- Task 17: Configure Management Server (Optional)
- Flexport
- Open Trunking
- Task 18: Set Switch Date and Time
- Task 19: Configure the Sphereon 3032/3232 Element Manager Applications
- Task 20: Configure Switch Operating Parameters
- Task 21: Configure Fabric Operating Parameters
- Fabric Parameters
- Configure Ports (Open Systems Mode)
- Configure Ports (FICON Mode)
- Configure Port Addresses (FICON Mode)
- Configure SNMP Trap Message Recipients
- Configure and Enable E-mail Notification
- Configure and Enable Ethernet Events
- Configure and Enable Call-Home Event Notification
- Configure Threshold Alerts
- Procedures
- Task 22: Configure Open Trunking
- Task 23: Test Remote Notification (Optional)
- Task 24: Back Up Configuration Data
- Task 25: Configure the Switch from the EFCM Basic Interface (Optional)
- Configure Product Identification
- Configure Date and Time
- Configure Parameters
- Configure Fabric Parameters
- Configure Network Information
- Configure Basic Port Information
- Configure Port BB_Credit
- Configure Port NPIV
- Configure SNMP
- Enable CLI
- Enable or Disable Host Control
- Configure SSL Encryption
- Install PFE Keys (Optional)
- Configure Security
- Configure Interswitch Links
- Task 5: Configure Product Network Information (Optional)
- Task 26: Cable Fibre Channel Ports
- Task 27: Connect Switch to a Fabric Director (Optional)
- Task 28: Register with the McDATA File Center
- Diagnostics
- Maintenance Analysis Procedures
- MAP 0000: Start MAP
- MAP 0100: Power Distribution Analysis
- MAP 0200: POST, Reset, or IPL Failure Analysis
- MAP 0300: Console Application Problem Determination
- MAP 0400: Loss of Console Communication
- MAP 0500: Fan and CTP Card Failure Analysis
- MAP 0600: Port Failure and Link Incident Analysis
- MAP 0700: Fabric, ISL, and Segmented Port Problem Determination
- MAP 0800: Server Hardware Problem Determination
- Repair Information
- Factory Defaults
- Procedural Notes
- Using Log Information
- Using Views
- FRU List View
- Performing Port Diagnostics
- Swapping Ports
- Collecting Maintenance Data
- Clean Fiber-Optic Components
- Power-On Procedure
- Power-Off Procedure
- Reset or IPL the Switch
- Set the Switch Online or Offline
- Block and Unblock Ports
- Manage Firmware Versions
- Manage Configuration Data
- Install or Upgrade Software
- FRU Removal and Replacement
- Illustrated Parts Breakdown
- Messages
- Event Code Tables
- Restore EFC Server
- Consolidating EFC Servers in a Multiswitch Fabric
- Glossary
- Index
3
MAP 0400: Loss of Console Communication
3-45
Diagnostics
Did the Product View display and does the EFC Manager application
appear operational?
NO YES
↓ The problem is transient and the EFC Server appears
operational.
Contact the next level of support.
MAP 0400: Loss of Console Communication
This MAP describes fault isolation of the Ethernet communication
link between a switch and the EFC Server, or between a switch and a
web browser PC running the EFCM Basic Edition interface. Failure
indicators include:
• At the Product View, a grey square at the alert panel and as the
background to the icon representing the switch reporting the
problem.
• At the Hardware View, a grey square at the alert panel, a No Link
status and reason at the Sphereon 3032/3232 Status table, and no
FRUs visible for the switch.
• At the web browser PC, A Page cannot be found, Unable to
locate the server, HTTP 404 - file not found, or other similar
message.
• Event codes recorded only in nonvolatile random-access memory
(NV-RAM) on the switch’s CTP card.
•Event codes recorded at the Sphereon 3032/3232 Event Log or
EFCM Basic Edition event log.
When the logical connection between the switch and EFC Server is
initiated, it may take up to five minutes for the link to activate at the
Product View, and a green circle to appear at the alert panel and the
background to the icon representing the switch. This delay is normal.
Prior to servicing a switch or EFC Server, determine the Ethernet
LAN configuration. Installation of switches and the EFC Server on
a public customer intranet can complicate problem determination
and fault isolation.