Instructions hp StorageWorks Enterprise Virtual Array Updating Product Software VCS Product Version: 3.020 Command View EVA Version:3.2 Sixth Edition (July 2004) Part Number:AA-RS29F-TE This document contains the necessary procedures to update the product software for the HP StorageWorks Enterprise Virtual Array.
Copyright © 1998-2004 Hewlett-Packard Development Company, L.P. Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
Table of Contents About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Document conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . Text symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Equipment symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rack stability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Getting help .
Uninstalling SMI-S EVA . . . . . . . . . . . . . . . . . . . Installing SMI-S EVA on the Storage Management Appliance . . . . Installing from a CD-ROM . . . . . . . . . . . . . . . . Installing from a local disk on the Storage Management Appliance Verifying SMI-S EVA installation . . . . . . . . . . . . . . . . Configuring SMI-S EVA . . . . . . . . . . . . . . . . . . . Post installation steps . . . . . . . . . . . . . . . . . . EVAprovider.properties . . . . . . . . . . . . . . . . . Cim.properties file .
List of Figures 3.1. Command View EVA—Hardware folder in the Navigation pane . . . . . . . . . . . . . . 3.2. Command View EVA—Hardware Folder Properties page . . . . . . . . . . . . . . . . . 3.3. Command View EVA—Disk Enclosure Properties page—checking operational states . . . . . . 3.4. Command View EVA—Disk Enclosure Properties page—checking the firmware version . . . . 3.5. Command View EVA—View Events page . . . . . . . . . . . . . . . . . . . . . . . 3.6.
3.43. 3.44. 3.45. 3.46. 3.47. 3.48. 3.49. 3.50. 3.51. 3.52. 3.53. Command View EVA—Initialized Storage System Properties page . . . Command View EVA—first code load confirmation message . . . . . . Command View EVA—Code Load Storage System-Page 1 . . . . . . . Command View EVA—Code Load Storage System-Page 2 . . . . . . . Command View EVA—file confirmation message . . . . . . . . . . Command View EVA—upgrade confirmation message . . . . . . . . Command View EVA—command in progress message . . . . . . . .
List of Tables 1. Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.1. Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . 1.2. Recommended Browsers and JREs . . . . . . . . . . . . . . . . . . . . . . 1.3. Reference Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.1. Element Manager Software and Storage System Software Compatibility . . . . . . . 2.2. Enterprise Virtual Array Type and VCS Compatibility . . . . . . . . . . . . . . 2.3.
About this Guide This guide provides information to help you: • Upgrade the Storage Management Appliance software, Command View EVA, and Virtual Controller Software. • Downgrade the Virtual Controller Software. This guide does not provide information about upgrading or changing the Enterprise Virtual Array hardware.
About this Guide Conventions Conventions consist of the following: • Document conventions • Text symbols • Equipment symbols Document conventions The document conventions included in Table 1 apply in most cases. Table 1.
About this Guide Equipment symbols The following equipment symbols may be found on hardware to which this guide pertains. They have the following meanings: These symbols mark an enclosed surface or area of the equipment and indicate the presence of electrical shock hazards. The enclosed area contains no operator serviceable parts WARNING: To reduce the risk of personal injury from electrical shock hazards, do not open this enclosure.
About this Guide Rack stability Rack stability protects personnel and equipment. Warning To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extended to the floor. • The full weight of the rack rests on the leveling jacks. • In single rack installations, the stabilizing feet are attached to the rack. • In multiple rack installations, the racks are coupled. • Only one rack component is extended at any time.
About this Guide Getting help If you still have a question after reading this guide, contact an HP authorized service provider or access our website: http://h18006.www1.hp.com/products/storageworks/enterprise/ documentation.html HP technical support Telephone numbers for worldwide technical support are listed on the following HP website: http://www.hp.com/support/. From this website, select the country of origin. Note For continuous quality improvement, calls may be recorded or monitored.
Chapter 1. Getting Started This chapter provides information about the intended audience, required kits, and reference documentation. Please ensure that you have met the outlined requirements and possess all of the required materials, before you begin the installation procedures outlined in this guide.
Chapter 1. Getting Started Intended audience This document is intended for customers who need to upgrade the StorageWorks Enterprise Virtual Array (EVA) from v2.006 (or later) to v3.020. Note You should read the entire guide before beginning any procedure.
Chapter 1. Getting Started HP recommends that you review the documentation listed in Table 1.1 to familiarize yourself with the various hardware and software components. Table 1.1. Related Documentation Refer To... Location HSV110 controller HSV100 controller HP StorageWorks Enterprise Virtual Array User Guide http://h18006.www1.hp.com/ products/storageworks/ enterprise/index.html and click Technical documentation. OR Documentation for Enterprise Virtual Array v3.
Chapter 1. Getting Started Prerequisites This section lists the required tools for successful upgrades and downgrades of the software in the Enterprise Virtual Array. This section includes the following topics: • Required kits • Recommended browsers and Java Runtime Envrionemnts • Required licenses • SMI-S EVA prerequisites • Antivirus software • Reference documentation For information about software compatibility, please see Chapter 2: Software Compatibility Matrices.
Chapter 1. Getting Started In addition to documentation, this kit contains the following: • • • VCS v3.020 • VCS v3.014 • VCS v2.006 HP OpenView Storage Management Appliance Software v2.1 kit (222799-B26) In addition to documentation, this kit contains the following: • • HP StorageWorks Enterprise Virtual Array System Software Version 3.020 CD This CD contains the following: HP OpenView Storage Management Appliance Software v2.
Chapter 1. Getting Started Recommended browsers and Java™ Runtime Environments Table 1.2 lists the recommended browsers for running Storage Management Appliance software v2.1 and Command View EVA v3.2. Note You should update your Internet browser version on your remote computers after you have upgraded to Storage Management Appliance software v2.1 and Command View EVA v3.2. If you use browser and JRE versions that are not listed in Table 1.2, the Storage Management Appliance software v2.
Chapter 1. Getting Started must obtain the appropriate licenses before you begin the upgrade procedure described in Chapter 3: Upgrading the Enterprise Virtual Array to v3.020. See the HP StorageWorks Business Copy EVA License Instructions and the HP StorageWorks Continuous Access EVA V1.1 Getting Started Guide for more information about obtaining licenses for Business Copy EVA v2.2 and Continuous Access EVA v1.1, respectively. Note Redeeming licenses can take between 1 and 48 hours.
Chapter 1. Getting Started Reference documentation Table 1.3 lists the documents to which you might refer during the upgrade and downgrade processes. The listed URL is the best place to obtain the latest version of each document. Table 1.3. Reference Documents Title Location HP OpenView Migrating Storage Resource Manager, Storage Allocation Reporter, and Network View to Storage Area Manager Application Notes (AA-RTDPA-TE) http://h71025.www7.hp.com/support/reference_library/ viewdocument.
Chapter 1. Getting Started Location Title HP StorageWorks Business Copy EVA/MA/EMA Host Agent v2.2 for Windows Installation Guide(T3032-96107) http://h18006.www1.hp.com/products/storage/software/ bizcopyeva/index.htmlThen, click Technical documentation. HP StorageWorks Business Copy EVA/MA/EMA Server v2.2 Installation Guide(T3032-96102) http://h18006.www1.hp.com/products/storage/software/ bizcopyeva/index.htmlThen, click Technical documentation. HP StorageWorks Business Copy EVA/MA/EMA v2.
Chapter 1. Getting Started Title Location HP StorageWorks OpenVMS Kit V3.0E for Enterprise Virtual Array Installation and Configuration Guide http://h18006.www1.hp.com/products/storageworks/enterprise/ documentation.html HP StorageWorks OpenVMS Kit V3.0E for Enterprise Virtual Array Release Notes (AV-RUGXD-TE) http://h18006.www1.hp.com/products/storageworks/enterprise/ documentation.html HP StorageWorks Sun Solaris Kit V3.
Chapter 2. Software Compatibility Matrices The Enterprise Virtual Array uses various software that work with each other to manage the storage solution. When you are considering an upgrade, it is important to ensure that all of the software and firmware versions are compatible. This section provides tables that summarize which versions of software are compatible with each other. Use Table 2.1, Table 2.2, Table 2.3, and Table 2.4 to ensure that you are using compatible software versions.
Chapter 2. Software Compatibility Matrices Table 2.1 indicates the compatible versions of element manager software and storage system software. Command View EVA v3.2 is compatible with several versions of VCS; however, the recommended VCS version is VCS v3.020. If you are running a version of VCS that is not listed in this table (for instance, VCS v1.01), you should upgrade to a later version of VCS. Caution After you have upgraded a storage system to v3.
Chapter 2. Software Compatibility Matrices Table 2.2 indicates the compatible versions of VCS and Enterprise Virtual Array. The EVA3000 storage system uses the HSV100 controller, and the EVA5000 storage system uses the HSV110 controller. Table 2.2. Enterprise Virtual Array Type and VCS Compatibility EVA3000 EVA5000 VCS v2.002 No Yes VCS v2.003 No Yes VCS v2.004 Yes No VCS v2.005 Yes Yes VCS v2.006 Yes Yes VCS v3.000 No Yes VCS v3.001 No Yes VCS v3.010 Yes Yes VCS v3.
Chapter 2. Software Compatibility Matrices Table 2.4 indicates the compatible versions of the element manager software and add-on licenses such as, Business Copy EVA and Continuous Access EVA. Business Copy EVA and Continuous Access EVA add data management functionality. Table 2.4. Element Manager Software and Add-on Licenses Compatibility Command View EVA v2.1 Command View EVA v3.0 Command View EVA v3.0a Command View EVA v3.1, v3.2 Business Copy eva5000 v2.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Upgrading from Enterprise Virtual Array v3.0xx to v3.020 involves several steps, which must be done in the prescribed order. If you do not perform the upgrade process in the appropriate order, you may not be able to manage the Enterprise Virtual Array storage system using Command View EVA. Note Refer to Appendix A: Software Upgrade Flowchart for a graphical overview of the upgrade process.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 • Step 1: Checking the health of the Enterprise Virtual Array • Step 2: Redeeming license keys • Step 3: Upgrading the Storage Management Appliance • Step 4: Upgrading host servers • Step 5: Clearing the passwords on the HSV controllers • Step 6: Upgrading Command View EVA • Step 7: Loading the add-on licenses • Step 8: Upgrading the VCS/Storage System Software to v3.020 Caution After you have upgraded a storage system to v3.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Step 1: Checking the health of the Enterprise Virtual Array Estimated Time to Complete 1 hour Before you upgrade your Enterprise Virtual Array to v3.020, you should check the condition of your storage system. Perform the following steps to determine if your Enterprise Virtual Array is in good condition and ready to upgrade. 1. Check the displays and LEDs on the Enterprise Virtual Array.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Figure 3.1. Command View EVA—Hardware folder in the Navigation pane b. Click the Hardware folder to expand the navigation tree. The Hardware Folder Properties page displays. The Operational State field also indicates if there is a hardware problem. Figure 3.2. Command View EVA—Hardware Folder Properties page c.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 d. Click the component icon to display the properties page. The Operational state field indicates if there is a hardware error. Figure 3.3. Command View EVA—Disk Enclosure Properties page—checking operational states 3. Record the Environmental Monitoring Unit (EMU) firmware version. a. Click the storage system icon in the Navigation pane. The Initialized Storage System page displays. b. Click the Hardware folder in the Navigation pane.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Figure 3.4. Command View EVA—Disk Enclosure Properties page—checking the firmware version 4. 5. 34 e. In the EMU group, record the number listed in the Firmware version field. f. Repeat step d and step e for each disk enclosure in the rack. If there is more than one rack in the storage system, record the firmware version for each disk enclosure in the storage system.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Figure 3.5. Command View EVA—View Events page c. Click Controller Event Log. The Controller Events page displays in a new browser window. Figure 3.6. Command View EVA—Controller Events (Initialized system) page d. Verify that no unexpected Critical events have occurred in the past 48 hours. e. If Critical events have occurred in the past 48 hours, perform the steps outlined in the corrective action codes to correct the problems.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 a. In Command View EVA, click the Disk Group folder in the Navigation pane. The Disk Group Folder Properties page displays. b. Click a disk group icon. The Disk Group Properties page displays. c. Check the Total disks field in the Disk Group Properties page. Figure 3.7. Command View EVA—Disk Group Properties page d. 8. 36 If each disk group does not contain a minimum of eight disk drives, correct your disk group configuration.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Figure 3.8. Command View EVA—Disk Group Properties page—checking free capacity 9. Check the Vraid levels for each Vdisk. a. In Command View EVA, click the Virtual Disks folder in the Navigation pane. The Vdisk Folder Properties page displays.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Figure 3.9. Command View EVA—Vdisk Folder Properties page Note If you are using virtual disk subfolders, expand the subfolders to view the Vdisk family icons. b. Click a Vdisk family icon. The Vdisk Family Properties page displays. Figure 3.10. Command View EVA—Vdisk Family Properties page c. 38 Click the ACTIVE icon. The Vdisk Active Member Properties page displays.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Figure 3.11. Command View EVA—Vdisk Active Member Properties page d. Check the Redundancy field. If any Vdisks use Vraid0 protection, you might want to consider changing your Vdisk configuration. Vraid0 provides no data protection. 10. Verify that there are no configuration changes in progress. For instance, Command View EVA should not be in the process of creating a Vdisk.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Step 2: Redeeming license keys Estimated Time to Complete 1 to 48 hours Verify that you have the appropriate add-on licenses. See Required kits for more information. Step 3: Upgrading the Storage Management Appliance Estimated Time to Complete 1.5 to 2.5 hours This section contains the following procedures: • Changing the default maximum log size • Upgrading the Storage Management Appliance Software from v2.0 to v2.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Caution If you have Audit or Event log files that are larger than the new maximum sizes, and you want to retain them, back up the logs before you upgrade the Storage Management Appliance software from v2.0 to v2.1. The Storage Management Appliance software will delete the log files if they exceed the default maximum sizes. Upgrading the Storage Management Appliance Software from v2.0 to v2.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Figure 3.12. Storage Management Appliance software—Settings page 5. Click Maintenance in the tool bar. The Maintenance page displays. Figure 3.13. Storage Management Appliance software—Maintenance page 6. Click Install Software. An Installation Wizard page displays.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Figure 3.14. Storage Management Appliance software—Installation Wizard 7. Click Next at the bottom of the page.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Figure 3.15. Storage Management Appliance software—Installation Wizard—installation types 8. Choose CD-ROM Drive on the Storage Management Appliance. Note The FTP Server and Local Disk on the Storage Management Appliance options cannot be used for upgrading from v2.0 to v2.1. 9. Click Next at the bottom of the page. 10. Verify that the appliance name and IP address are correct. 11. Click Next at the bottom of the page. 12.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 When the installation finishes, the Storage Management Appliance reboots and the Storage Management Appliance software v2.1 starts up automatically. Verifying the Storage Management Appliance Software version 1. From a client computer, launch a Web browser and browse to the Storage Management Appliance, using the following format: http:/// Note The default appliance name for a Storage Management Appliance (hardware version 1.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Figure 3.16.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Step 4: Upgrading host servers Estimated Time to Complete varies by host type (see Table 3.2) After you have upgraded the Storage Management Appliance software, you can upgrade the platform kits on your host servers. Please refer to the platform-specific installation documentation for detailed upgrade instructions. See Table 1.3 for a list of host server documentation.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Step 5: Clearing the passwords on the HSV controllers Estimated Time to Complete 15 minutes If you are using passwords on your HSV controllers, you must clear the passwords, before you upgrade Command View EVA. You can add passwords to your storage system after you complete the Command View EVA upgrade (see Step 9: Adding passwords to the HSV controllers (optional)).
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Figure 3.17. Command View EVA—Management Agent Options page 3. Click Storage system password access. The Storage System Password Access page displays. Figure 3.18. Command View EVA—Storage System Password Access page 4. Click Disable. The Disable Password Access to Storage System page displays.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Figure 3.19. Command View EVA—Disable Password Access to Storage System page 5. Select the storage system World Wide Node Name from the drop-down list. Note Make sure you select the storage system from which you cleared passwords using the OCP on the HSV controller. 6. Click Disable Password. A message box displays. Figure 3.20. Command View EVA—Disable password access message box 7.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Step 6: Upgrading Command View EVA Estimated Time to Complete 45 minutes This section contains the following procedures: • Upgrading to Command View EVA v3.2 • Verifying the Command View EVA version You must upgrade to Storage Management Appliance software v2.1, before you upgrade to Command View EVA v3.2. (See “Step 3: Upgrading the Storage Management Appliance” for more information.) You must be running HSV Element Manager v2.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 2. From a client computer, launch a Web browser and browse to the Storage Management Appliance, using the following format: http:/// Note The default appliance name for a Storage Management Appliance (hardware version 1.0) begins with swma and includes the last 6 characters of the appliance serial number. If the Storage Management Appliance software was restored using the Quick Restore CD v2.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Figure 3.22. Storage Management Appliance software—Settings page 5. Click Manage Tools. The Manage Tools page displays.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Figure 3.23. Storage Management Appliance software—Manage Tools page 6. Select the command view eva checkbox. Note The page content varies depending on the current element manager version you are using. If you are using Command View EVA 2.1 or earlier, the page displays HSV Element Manager. If you are using Command View EVA v3.0 or later, the page displays command view eva.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Figure 3.24. Storage Management Appliance software—Stop Applications wizard 8. Click Next. A message displays when the appliance has successfully stopped the application.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Figure 3.25. Storage Management Appliance software—Stop Applications wizard—successful message 9. Click Finish. The Manage Tools page displays. 10. Verify that the state of the command view eva application is stopped. 11. Repeat step 5 through step 10 to stop the following applications, if they are installed: Storage Provisioner, Continuous Access EVA user interface, and Business Copy EVA.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Figure 3.26. Storage Management Appliance software—Maintenance page 13. Determine the installation method to use from the following list and continue in the appropriate section of this procedure: • CD-ROM Drive on the Storage Management Appliance Installation (Perform the steps in Installing Command View EVA from the CD-ROM drive on the Storage Managerment Appliance.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Figure 3.27. Storage Management Appliance software—Installation Wizard 3. 58 Click Next at the bottom of the page.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Figure 3.28. Storage Management Appliance software—Installation Wizard—installation types 4. Choose CD-ROM Drive on the Storage Management Appliance. 5. Click Next at the bottom of the page. 6. Verify that the appliance name and IP address are correct. 7. Click Next at the bottom of the page. 8. Select Command View EVA V3.2 from the drop-down list. 9. Click Next. The installation process begins. A status bar displays.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Figure 3.29. Storage Management Appliance software—Installation Wizard—installation in progress message When the installation completes, the wizard displays the message Installation is complete.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Figure 3.30. Storage Management Appliance software—Installation Wizard—installation complete 10. Click Finish. The management appliance returns to the Maintenance page. 11. Click Devices in the tool bar. The Devices page displays.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Figure 3.31. Storage Management Appliance software—Devices page 12. Verify that a command view eva entry exists on the Devices page. Does an entry exist? • Yes. Go to Verifying the Command View EVA version. • No. Return to step 4 to repeat the installation. Installing Command View EVA from an FTP server To install Command View EVA from an FTP server, perform the following steps: 1. Click the Install Software option.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Figure 3.32. Storage Management Appliance software—Installation Wizard—FTP server installation 5. Type, or accept, the following information to establish an FTP network connection with the Storage Management Appliance. Note All entries are case sensitive. 6. • For FTP server name, type the fully-qualified domain name of the FTP server on which the SWP files are located (or enter the IP address of the server).
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 The management appliance returns to the Maintenance page. 9. Click Devices in the tool bar. The Devices page displays. Figure 3.33. Storage Management Appliance software—Devices page 10. Verify that a command view eva entry exists on the Devices page. Does an entry exist? • Yes. Go to Verifying the Command View EVA version. • No. Return to step 4 to repeat the installation.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Note Make sure that the .SWP file is in the C:\Compaq\SWPInstallKits directory. The Installation Wizard looks for the .SWP file in this directory. Verify that the c:\temp\installdownload directory does not exist on the management appliance. If this directory does exist, delete it. If you cannot delete the installdownload directory, reboot the appliance and then delete the installdownload directory.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 7. Click Next at the bottom of the page. The screen returns with the file display name Command View EVA V3 2. Figure 3.35. Storage Management Appliance software—Installation Wizard—select file 8. Click Next. An Installation is in progress message displays. A status bar displays. When the installation completes, the wizard displays the message Installation is complete. 9. Click Devices in the tool bar. The Devices page displays.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Figure 3.36. Storage Management Appliance software— Devices page 10. Verify that a command view eva entry exists on the Devices page. Does an entry exist? • Yes. Go to Verifying the Command View EVA version. • No. Return to step 4 to repeat the installation. Verifying the Command View EVA version To verify the Command View EVA version, perform the following steps 1. Launch the Storage Management Appliance software.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Figure 3.37. Command View EVA—HSV Storage Network Properties page 5. Click Help in the Session pane. Figure 3.38. Command View EVA Online Help 6. Click About in the Help tool bar. The About page displays the software version of Command View EVA.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Figure 3.39. Command View EVA Help—About page Important If you are not using a recommended browser version and JRE (see Table 1.2 ), you should update your browser version and JRE now.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Step 7: Loading the add-on licenses Estimated Time to Complete 5 minutes per license If you are upgrading several storage systems in a SAN, the recommended action is to upgrade all of your licenses at the same time. You can add licenses for Business Copy EVA and Continuous Access EVA. See the HP StorageWorks Business Copy EVA License Instructions and the HP StorageWorks Continuous Access EVA V1.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Figure 3.41. Command View EVA — Licensing Options page 4. Click Enter new license key. The Add a license page displays. Figure 3.42. Command View EVA—Add a license page 5. Copy the license text from the email you received from the license key fulfillment Web site. Note For best results, use Microsoft® Notepad or an equivalent text editor to copy and paste the license text. 6. Paste the license text into the text box.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 72 7. Click Add license. 8. To enter additional license keys, repeat step 5 through step 7 for each license key. 9. Click Cancel or click an icon in the Navigation pane to leave the Add a license page.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Step 8: Upgrading the VCS/Storage System Software to v3.020 Estimated Time to Complete 45 minutes Before you can perform an online upgrade of the storage system software to v3.020 (which includes VCS v3.020), you must be running VCS v3.010 (or later) on the HSV controllers. If you need assistance in upgrading to VCS v2.00x or v3.010, please contact an HP Authorized Service Representative. Table 3.4 describes the proper upgrade paths to VCS v3.020.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 During a rolling upgrade of the storage system software, VCS is upgraded on the HSV controllers, while they are still receiving I/O from the applications on the host servers. The HSV controllers are upgraded one controller at a time, using the native redundancy of the EVA to provide continuous communication with the hosts. Note If you have a Continuous Access EVA configuration and your storage systems are running VCS v3.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Figure 3.43. Command View EVA—Initialized Storage System Properties page 3. Check the status of all hardware components in the storage system. Clear all of the hardware errors before proceeding to the next step. Caution If you do not clear all of the hardware errors before you load the new system software, you risk losing all hardware-related error reports after you load the new system software. 4.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Caution You cannot load code onto the controllers if: • The storage configuration is being changed in any way. Wait until all configuration changes are completed in the Command View EVA before proceeding with a code load. • In a Continuous Access EVA configuration, a DR group is logging, merging, leveling, or copying. Furthermore, none of the DR groups can be in a failsafe locked state. Click the DR group icon in the Navigation pane.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Figure 3.45. Command View EVA—Code Load Storage System-Page 1 8. Insert the installation CD-ROM into the computer from which you are browsing 9. Click Browse and select the file containing version 3.020 of the storage system software from the installation CD-ROM. The standard format for the filename is ent-vxxxx.sss, where xxxx represents the version number. Select the file named entv3020.sss 10. Click Next Step.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Figure 3.46. Command View EVA—Code Load Storage System-Page 2 11. Click Next Step. A confirmation message displays. Figure 3.47. Command View EVA—file confirmation message 12. Click OK. An upgrade confirmation message displays.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Figure 3.48. Command View EVA—upgrade confirmation message 13. Click OK to confirm that you have the proper licenses. The new storage system software is loaded onto the HSV controllers, and the firmware on the associated Fibre Channel drive enclosures is upgraded. Note For the VCS v3.020 upgrade, the drive firmware is located in a separate file. To upgrade the drive enclosure firmware, repeat step 3 through step 12 for the drive firmware.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Figure 3.50. Command View EVA—Code Load Storage System-Page 3 Note The software loads in parallel on the drive enclosures. During the software update, the EMUs on the drive enclosures might flash red LEDs and sound an alarm. After the software update completes, the flashing red LEDs and alarm sound cease. The process of updating the enclosure software continues in the background after the controller software is updated.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Figure 3.51. Command View EVA—EMU firmware update message 15. Click OK. 16. Refresh the browser. • In Internet Explorer, press Ctrl and click Refresh in the tool bar. • In Netscape Navigator, press Shift and click Reload in the tool bar. 17. Click the storage system icon in the Navigation pane to verify the version of the storage system software. The Initialized Storage System Properties page displays. Figure 3.52.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Step 9: Adding passwords to the HSV controllers (optional) Estimated Time to Complete 15 minutes Use the following procedure to add a password to the HSV controller pair. Note When you add a system password to the controller, you must enable password access in the Command View EVA with access to this system. Using the OCP on the HSV controller: 1. Press to leave the default display. 2. Press four times to scroll to System Password. 3.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Figure 3.53. Command View EVA—Enable Password Access to a Storage System page 5. Select the World Wide Node Name of the storage system for which you want to enable password access. 6. Type the password in the Password and Confirm password fields. Note Make sure you use the same password you entered into the HSV controller OCP. 7. Click Enable Password. A message box displays. 8. Click OK.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Step 10: Installing SMI-S EVA (optional) HP StorageWorks SMI-S EVA v3.2 provides the Storage Management Initiative Specification (SMI-S) interface for the management of HP StorageWorks EVA arrays. SMI-S EVA runs as a service, by default, and starts when Command View EVA is started. For information about manually starting and stopping SMI-S EVA, see Starting and stopping SMI-S EVA. You can install SMI-S EVA v3.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Note The default appliance name for a Storage Management Appliance (hardware version 1.0) begins with swma and includes the last 6 characters of the appliance serial number. If the Storage Management Appliance software was restored using the Quick Restore CD v2.0, then the default appliance name begins with sma and includes all 12 characters (10 characters for Storage Management Appliance III) of the appliance serial number.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Installing from a CD-ROM Complete the following procedure to install SMI-S EVA v3.2 on the Storage Management Appliance from the Command View EVA CD: 1. 2. Close all browser windows, Microsoft Management Console (MMC) sessions, Terminal Services sessions, and Java applets that are open on the Storage Management Appliance.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Installation is complete. Installing hp StorageWorks SMI-S for EVA
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Note The default appliance name for a Storage Management Appliance (hardware version 1.0) begins with swma and includes the last 6 characters of the appliance serial number. If the Storage Management Appliance software was restored using the Quick Restore CD v2.0, then the default appliance name begins with sma and includes all 12 characters (10 characters for Storage Management Appliance III) of the appliance serial number.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Note In some cases, the message, Rebooting this Appliance, is displayed. If the installation fails for any reason, the Storage Management Appliance does not permit a subsequent installation attempt for one hour following the failed attempt. Attempting an installation during this one hour period displays an error message. 19. Click Finish. 20.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Modify the configuration files as indicated in Table 3.5. Table 3.5. Configuration Files File Description EVAprovider.properties Used for configuring the provider. cim.properties CIMOM related parameters for enabling SSL, JAAS and so on. JAAS.policy Used for configuring an access control list. You can manually edit the configuration files by connecting through Windows Terminal Services.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 EVAprovider.properties Configure EVAprovider.properties files as indicated in Table 3.6. Table 3.6. Evaprovider.properties Item Description Apiserver Server name where the Command View EVA runs (usually localhost). UserName UserName used to connect to the Command View EVA. (This field is required if Apiserver is not set to Localhost). PortNumber Command View EVA runs on 12301 port.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Note Do not modify any parameter that is not listed in Table 3.7. Table 3.7. Cim.properties File Purpose Field EnableBasicAuthorization (true or false) Set to true for the basic level of authentication and authorization. EnableCompleteAuthorization (true or false) Set to true for complete authentication and authorization. Each command should be authorized before it is executed.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Note The parameter Group is one of the groups listed by the -LG option. A user name can exist in only one group. To change a user password, execute this command: UserAccountsManager -CP -U -O -N where: -U is the user name. -O is the old password of the user. -N is the new password for the user.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 4. Click Set Options. 5. The System Options page displays. Select Configure event notification. The Configure Event Notification page displays. This page contains the following sections: 6. 7. 8. • Configure events individually • Configure events using a configuration file Under the Configure events individually section, select the required events or all the events (Critical, Warning, and Normal), and click Configure.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 clients with the ability to authenticate the entity claiming to be the SMI-S server, and also by protecting the integrity of the transmitted data. Port occupation The CIMOM, by default, runs on port 5988 in both, SSL and non-SSL modes. If this port is occupied by another process, the CIMOM searches for subsequent ports. For example, if port 5988 is occupied, the CIMOM searches for 5989 and 5990 ports.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Note See Port occupation for more information. Viewing certificates using the keytool command To view certificates in a certificate file, execute this keytool command. $keytool -printcert -file hpSMIS.cert Viewing all certificates using the keytool command To view all the certificates in a truststore, execute this keytool command.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Step 11: Upgrading Business Copy EVA (if installed) Estimated Time to Complete 45 minutes If you installed a Business Copy EVA v2.2 license in Step 7: Loading the add-on licenses and your storage solution uses Business Copy EVA on the host servers, upgrade to Business Copy EVA v2.2 on your host servers and host agents.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Step 12: Upgrading Continuous Access EVA (if installed) Estimated Time to Complete 45 minutes If you installed a Continuous Access EVA v1.1 license in Step 7: Loading the add-on licenses, you will have to upgrade Continuous Access EVA on the Storage Management Appliance. For complete upgrade instructions, please refer the HP StorageWorks Continuous Access User Interface V1.1a Installation Guide.
Chapter 3. Upgrading the Enterprise Virtual Array to v3.020 Step 15: Disabling SNMP notification to the PRS host Some Enterprise Virtual Arrays run the Proactive Remote Services (PRS) software to identify potential EVA hardware problems. PRS sends information about hardware problems to an HP Customer Support Center, which provides a solution. The PRS software, prior to EVA v3.0, used trap-based SNMP notification to report event information about the EVA. With the release of Enterprise Virtual Array v3.
Chapter 4. Downgrading the Enterprise Virtual Array This chapter contains the information about downgrading the product software on your storage system to a previous version. Please read the instructions completely before you begin the procedure. This chapter contains the following: • Downgrading the Enterprise Virtual Array to v3.01x • Downgrading the Enterprise Virtual Array to v2.00x or v3.00x Downgrading the Enterprise Virtual Array to v3.01x You can downgrade an Enterprise Virtual Array from v3.
Chapter 4. Downgrading the Enterprise Virtual Array 4. Click Code load. 5. A confirmation message displays. Click OK. 7. The Code Load Storage System page displays. Click Browse and select the file containing version 3.01x of the storage system software from the installation CD-ROM. Click Next Step. 8. The Code Load Storage System-Page 2 displays. Click Next Step. 9. A confirmation message displays. Click OK. 6.
Chapter 4. Downgrading the Enterprise Virtual Array Downgrading the Enterprise Virtual Array to v2.00x or v3.00x If you wish to downgrade the existing VCS v3.020 to v2.00x or v3.00x, you may do so if your Enterprise Virtual Array contains no data and is uninitialized. You may downgrade the system software from v3.020 to v2.00x or v3.00x after you upgrade to Command View EVA v3.2. Command View EVA v3.2 is compatible with VCS v2.003 and later.
Chapter 4. Downgrading the Enterprise Virtual Array Note The software loads in parallel on the FC drive enclosures. During the software downgrade, the EMUs on the FC drive enclosures might flash red LEDs and sound an alarm. After the software downgrade completes, the flashing red LEDs and alarm sound cease. The process of downgrading the enclosure software continues in the background after the controller software is downgraded.
Appendix A. Software Upgrade Flowchart This appendix provides a flowchart of the Enterprise Virtual Array software upgrading process.
Appendix A.
Appendix A.
Appendix A.
Appendix A.
Appendix A.
Appendix A.
Appendix A.
Appendix A.
Appendix B. Software Version Worksheet As you perform the procedures in this guide, use Table B.1 in this appendix to record the necessary software version information and track your product upgrade. Table B.1.
Appendix B.
Appendix C. Troubleshooting SMI-S EVA Starting and stopping SMI-S EVA You can manually start and stop SMI-S EVA from the Storage Management Appliance Manage Tools page. To start or stop the SMI-S EVA service, perform the following steps: 1. Click Settings on the Storage Management Appliance home page. The Settings page displays. 2. Click Manage Tools on the Settings page. The Manage Tools page appears. 3. 117 Click the check box next to hp StorageWorks SMI-S for EVA and click Start/Stop under Tasks.
Appendix C. Troubleshooting SMI-S EVA Troubleshooting SMI-S EVA This section explains the commonly-occurring problems that you may face with SMI-S EVA. Table C.1. Troubleshooting Tips for SMI-S EVA Item Action SMI-S EVA Service failed to start. Check the service registration. Check the event log details. SMI-S EVA Service is not able to populate data. Check to see if the directory C:\Program Files\HewlettPackard\SMI-S\cimom\persitence\classes\root\EVA is empty.
Appendix D. Storage Networking Industry Association Public License STORAGE NETWORKING INDUSTRY ASSOCIATION PUBLIC LICENSE Version 1.1 ________________________ 1. Definitions. 1.1 "Commercial Use" means distribution or otherwise making the Covered Code available to a third party. 1.2 "Contributor" means each entity that creates or contributes to the creation of Modifications. 1.
Appendix D. Storage Networking Industry Association Public License 1.10 "Licensable" means having the right to grant, to the maximum extent possible, whether at the time of the initial grant or subsequently acquired, any and all of the rights conveyed herein. 1.11 "Modifications" means any addition to or deletion from the substance or structure of either the Original Code or any previous Modifications. When Covered Code is released as a series of files, a Modification is: A.
Appendix D. Storage Networking Industry Association Public License 2.2 Contributor Grant. Subject to third party intellectual property claims, each Contributor hereby grants You a world-wide, royalty-free, non-exclusive license a.
Appendix D. Storage Networking Industry Association Public License a. Third Party Claims. If Contributor has actual knowledge that a license under a third party’s intellectual property rights is required to exercise the rights granted by such Contributor under Sections 2.1 or 2.2, Contributor must include a text file with the Source Code distribution titled "LEGAL" which describes the claim and the party making the claim in sufficient detail that a recipient will know whom to contact.
Appendix D. Storage Networking Industry Association Public License product. In such a case, You must make sure the requirements of this License are fulfilled for the Covered Code. 4. Inability to Comply Due to Statute or Regulation.
Appendix D. Storage Networking Industry Association Public License survive any termination of this License. Provisions which, by their nature, must remain in effect beyond the termination of this License shall survive. 8.2 If You initiate litigation by asserting a patent infringement claim (excluding declaratory judgment actions) against Initial Developer or a Contributor (the Initial Developer or Contributor against whom You file such action is referred to as "Participant") alleging that: a.
Appendix D. Storage Networking Industry Association Public License shall be reformed only to the extent necessary to make it enforceable. This License shall be governed by California law provisions (except to the extent applicable law, if any, provides otherwise), excluding its conflict-of-law provisions. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.
Glossary This glossary defines terms used in this guide or related to this product and is not a comprehensive glossary of computer terms. active member of a virtual disk family An active member of a virtual disk family is a simulated disk drive created by the controllers as storage for one or more hosts. An active member of a virtual disk family is accessible by one or more hosts for normal storage. An active virtual disk member and its snapshot, if one exists, constitute a virtual disk family.
Glossary disk drive enclosure A unit that holds storage system devices such as disk drives, power supplies, blowers, I/O modules, transceivers, or EMUs. disk drive enclosure event A significant operational occurrence involving a hardware or software component in the disk drive enclosure. The disk drive enclosure EMU reports these events to the controller for processing. disk group A physical disk drive set or pool in which a virtual disk is created.
Glossary Gb Gigabit. A measurement of the rate at which the transfer of bits of data occurs. Sometimes referred to as Gbps. Nominally, a Gb is a transfer rate of 1,000,000,000 (109) bits per second. For Fibre Channel transceivers or FC loops the Gb transfer rates are: • 1 Gb is a transmission rate of 1,062,500,000 bits per second. • 2 Gb is a transmission rate of 2,125,000,000 bits per second. GUI Graphical User Interface.
Glossary Also called a shutdown upgrade. online upgrade During an online upgrade of the storage system software, VCS is upgraded on the HSV controllers, while they are still receiving I/O from the applications on the host servers. During a VCS online upgrade, the HSV controllers do reboot at the same time (usually within host OS timeout periods). Online upgrades should be conducted at off peak hours. Database applications with access to the storage system should not be running. See also rolling upgrade.
Glossary VCS Virtual Controller Software. Provides storage controller software capability for the HSV controller. Vdisk Virtual Disk. A simulated disk drive created by the controllers as storage for one or more hosts. The virtual disk characteristics, chosen by the storage administrator, provide a specific combination of capacity, availability, performance, and accessibility.
Index Index Symbols 5% free disk space, 36 , 13, 18 A Add a license page, 71 add-on licenses, 28 adding licenses, 70 administrator privileges, 45 administrator privileges, Storage Management Appliance, 41 agent options, using, 48 antivirus software, 21 appliance names, 41, 45, 52 application I/O, stopping, 74 application timeouts, 29 array, checking for errors, 31 audience, 10 audience description, 16 Audit log, 41 authorized reseller, HP, 13 B back up data, 39 browser upgrade, 69 browsers recommended v
Index C CA EVA v1.
Index disabling SNMP notification, 99 disk group configuration, 35 Disk Group Properties page, 36 document conventions, 10 prerequisites, 18 Documentation CD, 17 documentation references, 17 documents reference, 22 related, 17 downgrade caution, 30, 103 DPI, 98 DPI website, 98 drive enclosure firmware, 79 E EMU upgrading firmware, 80 EMU firmware upgrade, 79 EMU, checking status, 31 Enable Password Access to a Storage System page, 82 enabling passwords, 82 enabling scripts, 47 Environmental Monitoring Uni
Index G getting help, 13 H hardware errors, 31 hardware status, 75 help, obtaining, 13 Home page, 52 host I/O, stopping, 74 host kits, release notes, 23, 25 host server documentation, 23 host server kits, 19, 47 host server upgrade, 47 host server upgrades, time estimates, 47 HP authorized reseller, 13 storage website, 13 technical support, 13 HP OpenView Storage Management Appliance Software Update Installation Card, 41 HP-UX kit, 19, 47 HP-UX, Netscape Navigator versions, 20 HSV controller types, 18 HSV
Index kits, required, 18 kits, software, 18 L l, 82 LEDs, checking status, 31 license fulfillment website, 71 license keys, adding, 71 licenses loading, 70 redeeming, 20 licenses, Command View EVA, 28 licenses, compatibility with Command View EVA versions, 28 licenses, required, 20 Licensing Options page, 70 Linux kit, 19, 47 Linux, Netscape Navigator versions, 20 loading licenses, 70 local disk installation directory, 64 local disk installation method, 64 M Maintenance page, 42, 56 Manage Tools page, 53
Index operating systems, and JREs, 20 operating systems, recommended browsers, 20 OS timeouts, 29 OV SAM, 19, 98 P password protection, 82 password protection, removing, 48 platform kit upgrades, 47 platform kit website, 19 platform kits, 19 platform kits upgrades, time estimate, 47 platform kits, release notes, 23 prerequisite documents, 22 prerequisites, 18 PRS, 99 Q Quick Restore CD v2.
Index software tracking, 115 SSSU, 47 Stop Applications wizard, 54 stopping Command View EVA, 54 Storage Area Manager, 98 Storage Area Manager migration, 98 Storage Management Appliance compatible with Command View EVA, 27 stopping applications, 54 Storage Management Appliance help, 45 Storage Management Appliance II, 45 Storage Management Appliance kits, 19 Storage Management Appliance names, 41, 45, 52 Storage Management Appliance software service packs, 27, 40 upgrade paths, 40 upgrading, 40 verifying v
Index enabling password access, 82 host server upgrades, 47 loading add-on licenses, 70 migrating Network View, 98 redeeming license keys, 40 upgrading Business Copy EVA, 97 upgrading Command View EVA, 51 upgrading Continuous Access EVA, 98 upgrading storage system software, 73 upgrading the Storage Management Appliance, 40 upgrading VCS, 73 Total disks field, 36 tracking software versions, 115 Trend Micro ServerProtect, 21 Tru64 kit, 19, 47 types, storage system, 18 U unmappable hardware folder, 34 updat
Index Vdisk Active Member Properties page, 38 Vdisk Family Properties page, 38 Vdisk Folder Properties page, 37 verifying software version, 45, 67 View Events page, 34 Virtual Disks folder, 37 virus protection, 21 Vraid 0 protection, recommended action, 39 Vraid levels, 37 W warning rack stability, 12 symbols on equipment, 11 WEBES-SEA, 99 websites documentation, 16 DPI, 98 HP storage, 13 platform kits, 19 Windows 2000, offline upgrade, 73 Windows kit, 19, 47 Windows, Internet Explorer versions, 20 worksh
