HP StorageWorks ESL E-Series Tape Library Unpacking and Installation Guide (350800-011, May 2010)

5 Support and other resources
Contacting HP
For worldwide technical support information, see the HP support website:
http://www.hp.com/support
Before contacting HP, collect the following information:
• Product model names and numbers
• Technical support registration number (if applicable)
• Product serial numbers
• Error messages
• Operating system type and revision level
• Detailed questions
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website:
http://www.hp.com/go/e-updates
After registering, you will receive e-mail notification of product enhancements, new driver versions,
firmware updates, and other product resources.
New and changed information in this edition
The following additions and changes have been made for this edition:
• Support for LTO5 (Ultrium 3280) tape drives is added.
• A new Support and Other Resources chapter is added.
• The Preface is removed.
Related information
The following documents provide related information:
• HP StorageWorks ESL E-Series pre-installation site survey
• HP StorageWorks ESL E-Series Tape Library User Guide
• HP StorageWorks ESL E-Series Tape Library Service Guide
You can find these documents from the Manuals page of the HP Business Support Center website:
http://www.hp.com/support/manuals
In the Storage section, click Tape Storage and Media and then select your product.
HP StorageWorks ESL E-Series Tape Library 65