HP StorageWorks 3000/5000 Enterprise Virtual Array updating product software guide (VCS 4.
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Contents About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . Intended audience . . . . . . . Document conventions and symbols Rack stability . . . . . . . . . HP technical support . . . . . . Product warranties . . . . . . . Subscription service . . . . . . Documentation feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figures 1 ..Hardware Folder Properties page . . . . . . . . . . . . . . . . . . . . . . . . 18 2 ..Checking operational states . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 3 ..Controller Events (Initialized system) page . . . . . . . . . . . . . . . . . . . . . 20 4 ..Hardware Folder Properties page . . . . . . . . . . . . . . . . . . . . . . . . 25 5 ..Checking operational states . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 6 ..
Tables 1 ..Document conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 ..VCS 4.100 Upgrade Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 11 3 ..Required documentation 13 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 ..VCS 4.100 software compatibility . . . . . . . . . . . . . . . . . . . . . . . . 15 5 ..Pre-upgrade task overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 6 ..System software upgrade steps overview . . . . . .
About this guide This guide provides information to help you: • Upgrade the Enterprise Virtual Array Virtual Controller Software • Upgrade supporting components, such as HP Command View EVA and other management software This guide does not provide information about upgrading or changing the Enterprise Virtual Array hardware. NOTE: The procedures in this guide are for upgrading from VCS 4.00x to VCS 4.100.
WARNING! Indicates that failure to follow directions could result in bodily harm or death. CAUTION: Indicates that failure to follow directions could result in damage to equipment or data. IMPORTANT: Provides clarifying information or specific instructions. NOTE: Provides additional information. TIP: Provides helpful hints and shortcuts. Rack stability Rack stability protects personnel and equipment.
Product warranties For information about HP StorageWorks product warranties, see the warranty information website: http://www.hp.com/go/storagewarranty Subscription service HP recommends that you register your product at the Subscriber’s Choice for Business website: http://www.hp.com/go/e-updates After registering, you will receive e-mail notification of product enhancements, new driver versions, firmware updates, and other product resources. Documentation feedback HP welcomes your feedback.
About this guide
1 Getting started This chapter provides information about required kits and reference documentation. Please ensure that you have met the outlined requirements and possess all of the required materials before you begin the installation procedures outlined in this guide. NOTE: A software version worksheet and upgrade checklists are provided to collect important information and track your progress as you perform the procedures in this guide. See “Worksheet and checklists” on page 41.
• Ensure that all storage systems involved in a DR relationship are fully functional. See “Step 1. Checking the health of the Enterprise Virtual Array” on page 24. • When using multiple HP Continuous Access EVA relationships, make sure the following conditions are met: • Not more than two EVA 3000/5000 VCS versions (either 4.007, or 4.100) are running. • All EVA 4000/6000/8000 storage systems must be running XCS 5.1xx or later.
Table 3 Required documentation Document Location HP StorageWorks 3000/5000 Enterprise Virtual Array release notes (VCS 4.100) http://www.hp.com/support/manuals Click Disk Storage Systems under Storage, and then select either HP StorageWorks 3000 Enterprise Virtual Array or HP StorageWorks 5000 Enterprise Virtual Array under EVA Disk Arrays. HP StorageWorks 3000/5000 Enterprise Virtual Array user guide (VCS 4.xxx) This guide contains complete information on the storage system. http://www.hp.
Getting started
2 Software compatibility The Enterprise Virtual Array uses several management software applications. When upgrading, ensure that all the software and firmware versions are compatible. Table 4 identifies the required and recommended versions of the management software. NOTE: • For complete details on EVA software compatibility, see HP StorageWorks EVA software compatibility reference. See Table 3 on page 13. • If earlier versions of any of the components listed here are being used, they must be upgraded.
Software compatibility
3 Pre-upgrade tasks Before upgrading the system software, there are a number of tasks that can be performed prior to beginning the upgrade. Performing these tasks prior to, rather than as part of, the upgrade will minimize the time to perform the upgrade. These tasks required differ depending on your system configuration. They focus primarily on upgrading components to ensure they meet the supported configuration for VCS 4.100. Table 5 provides an overview of the pre-upgrade tasks.
Figure 1 Hardware Folder Properties page c. If a problem is indicated, continue to expand the navigation tree under the Hardware folder, until you see a hardware component icon with an attention or warning icon on it. d. Click the component icon to display the properties page. The Operational state field indicates if there is a hardware error. Figure 2 Checking operational states 2. Verify that there are no hardware components in the Unmappable Hardware folder. a.
NOTE: If you must replace any components, see the HP StorageWorks 3000/5000 Enterprise Virtual Array user guide for replacement instructions. See Table 3 on page 13 for the link to this guide. Migrating to HP Storage Essentials Estimated time to complete: Varies When to perform: Any time prior to the upgrade If you are using HP SANworks Network View software or HP OpenView Storage Area Manager (including Storage Node Manager), it is recommended you migrate to HP Storage Essentials.
Figure 3 Controller Events (Initialized system) page e. If Critical events have occurred, perform the steps outlined in the corrective action codes to correct the problems. In some cases, it may be necessary to call your HP-authorized service representative to fix the problem. 3. Verify that no changes to the storage system configuration are in progress. For example, you should not be in the process of creating a virtual disk.
Saving storage system configuration information Estimated time to complete: 10–15 minutes When to perform: As close as possible to the upgrade Before beginning the upgrade, the current configuration information should be collected and saved. This information can be used to restore the existing configuration if necessary. The configuration data is saved to a series of files stored in a location other than on the storage system.
Pre-upgrade tasks
4 Upgrading the Enterprise Virtual Array The following steps guide you through the process of upgrading the system software. Make sure you follow them carefully and in the specified order. Table 6 on page 24 provides an overview of the upgrade tasks. Make sure you have all the items specified before beginning the upgrade. NOTE: The online upgrade procedure is supported when upgrading from VCS 4.00x. The online upgrade requires a 60 second controller resynch during which the storage system is unavailable.
Table 6 System software upgrade steps overview Step Time required Step 1. Checking the health of the Enterprise Virtual Array 20 minutes Step 2. Disabling ISEE and SNMP 15 minutes Step 3. Clearing storage system password 10 minutes Step 4. Stop all host I/O (optional - only necessary when performing an offline upgrade) Varies. Must be performed for each host accessing the storage system. Step 5. Upgrading system software to VCS 4.100 30 minutes Step 6.
Figure 4 Hardware Folder Properties page c. If a problem is indicated, continue to expand the navigation tree under the Hardware folder, until you see a hardware component icon with an attention or warning icon on it. d. Click the component icon to display the properties page. The Operational state field indicates if there is a hardware error. Figure 5 Checking operational states 2. Verify that there are no hardware components in the Unmappable Hardware folder. a.
The View Events page opens. c. Click Controller Event Log. The Controller Events page opens in a new browser window. d. Check the Severity field to determine if any unexpected Critical events have occurred. Figure 6 Controller Events (Initialized system) page e. If Critical events have occurred, perform the steps outlined in the corrective action codes to correct the problems. In some cases, it may be necessary to call your HP-authorized service representative to fix the problem.
Step 2. Disabling ISEE and SNMP Estimated time to complete: 15 minutes To avoid the generation of unnecessary events and alerts during the upgrade, you should disable ISEE and SNMP while performing the upgrade. Disabling ISEE If you are running ISEE, disable it as follows to avoid generating unnecessary alerts during the upgrade: 1. On the management server, open a command window. 2. Enter the following command to stop ISEE: C:\>DESTA ISEE OFF 3.
7. Press to clear the password. The password is cleared. The system automatically returns to the default display (WWID). 8. Disable password access to this storage system in HP Command View EVA. Disabling password access in HP Command View EVA Estimated time to complete: 10 minutes To disable password access to a storage system in HP Command View EVA, perform the following steps: 1. Start HP Command View EVA in your browser. 2. Click Server Options in the Session pane.
CAUTION: Before upgrading the system software, ensure that the storage system configuration is stable and is not being changed in any way. If any configurations changes are in progress, monitor them using HP Command View EVA and wait until they are completed before proceeding with the code load. Upgrading controller firmware To upgrade the controller firmware: 1. Open HP Command View EVA in your browser. 2. In the Navigation pane, select the storage system you want to upgrade.
5. Click Browse and select the file containing version VCS 4.100 of the storage system software from the installation CD-ROM: • EVA3000 – Select either the \\HSV100\4100\100_4100.SSS or \\HSV100\LATEST\HSV100.SSS file (the files are identical). • EVA5000 – Select either the \\HSV110\4100\110_4100.SSS or \\HSV110\LATEST\HSV110.SSS file (the files are identical). 6. Click Next Step. The Code Load Storage System-Page 2 window opens listing any pre-update application notes. Read them before continuing.
Figure 10 Validating code segments complete Table 7 System software code segment descriptions Segment Before text Description Text file with information about the new code and upgrade requirements. Displayed by HP Command View EVA and not sent to the controller. Information file File stored on the controller's card describing contents of this superfile. Battery image Firmware for battery backup system for cached data. Glue image Firmware for the GLUE chip FPGA, stored in EEPROM.
9. Click OK to upgrade the system software on the controllers. Click Cancel to stop the code load process and return to the Storage System Properties window. The upgrade process begins and the Initializing firmware code load page opens. See Figure 11. This page is displayed until the controller code load is complete and the controllers restart. During this interval both controllers resync and begin operating on the new firmware code. Once the resync is complete, the controllers begin processing host I/Os.
Figure 13 Verifying VCS version after upgrading Step 6. Upgrading disk drive firmware Estimated time to complete: Varies depending on the number of disk drives that require upgrading and the I/O load on the storage system. It can take 30 seconds to 3.5 minutes per drive to upgrade the firmware. The firmware on all disk drives can be upgraded online.
a. When you download the file from the web, the file is downloaded as a zip file. Store the file to a local directory. NOTE: It is recommended that you use the default directory of C:\Program Files\Hewlett-Packard\Sanworks\CodeLoad. If you use a different directory, you will have to enter the complete path when identifying the location of the firmware files. b. Double-click the zip file to extract the bundled image file. When extracted, the file type is an executable. 2. Open HP Command View EVA. 3.
Figure 15 Code Load Disk Drives — Page 1 window 6. Enter the path to the folder containing the extracted bundled image files. 7. Click Next step. The Code Load Disk Drives On Line - Page 2 window opens. The table indicates which disk drives require firmware upgrades. Figure 16 Code Load Disk Drives — Page 2 window 8. Click Next step. The disk drive code load operation begins. A status page opens indicating the progress as each disk drive is upgraded.
NOTE: The disk drives are upgraded sequentially. Depending upon the I/O load on the storage system, it can take 30 seconds to 3.5 minutes per drive to upgrade the firmware. The status is updated at 45 second intervals, so you must wait to see which disk drives are complete. Figure 17 Code Load Disk Drives — status window 9. When all the disk drives have been upgraded, the Code Load Disk Drives On Line - Page 3 window opens indicating the drives that have been upgraded successfully. Click Finish.
Figure 18 Code Load Disk Drives — Page 3 window Upgrading firmware on an individual disk If it is necessary to upgrade the firmware on an individual disk, the firmware and installation instructions can be downloaded from the following web site: http://www.hp.com/support/evadiskfirmware Step 7. Entering storage system passwords Estimated time to complete: 10 minutes NOTE: This step is only required if you use password protection on the storage system.
Using the OCP on the HSV controller: 1. Press to leave the default display. 2. Press three times to scroll to System Password. 3. Press to select System Password. 4. Press to display CHANGE PASSWORD? NO. 5. Press to display CHANGE PASSWORD YES. 6. Press to accept YES and go to step 7. 7. Press either or to select an uppercase or lowercase character. to accept a character and select the next password character. The character display 8. Press changes to an asterisk. 9.
Figure 19 Enable Password Access to a Storage System page 5. Select the World Wide Node Name of the storage system for which you want to enable password access. 6. Type the password in the Password and Confirm password fields. NOTE: Make sure you use the same password you entered into the HSV controller OCP. 7. Click Enable Password. A message box opens. 8. Click OK. HP Command View EVA enables password access to the storage system. Step 8.
Upgrading the Enterprise Virtual Array
A Worksheet and checklists This appendix includes the following items to facilitate the upgrading process: • Software Version Worksheet - use Table 8 on page 41 to record the necessary software version information and track your product upgrade. • VCS 4.100 Pre-upgrade task checklist - use Table 9 on page 42 to identify and track the progress of the required prerequisite tasks. • VCS 4.100 System Software Upgrade Checklist - use Table 10 on page 43 to track the progress of the system software upgrade steps.
Table 9 VCS 4.100 Pre-upgrade task checklist Check storage system hardware Check hardware status using Command View EVA . Check hardware components in the Unmappable Hardware folder Replace hardware as needed.
Table 10 VCS 4.100 System Software Upgrade Checklist Step 1. Check storage system health Command View EVA indicates no hardware problems No hardware components in the Unmappable Hardware folder No critical events entered in the controller event log within the last 48 hours Storage system configuration is stable and no configuration changes have been made within the last 48 hours Step 2. Disable ISEE and SNMP Disable ISEE (if used) Disable SNMP Step 3.
Worksheet and checklists
Index A agent options, using, 28 array, checking for errors, 17, 19, 24 audience description, 7 B backup, 20 hardware errors, 17, 24 help obtaining, 8 HP technical support, 8 I Initialized Storage System Properties page, 29 C checking EVA health, time estimate, 17, 19, 24 checking hardware status, 17, 24 Code Load Storage System-Page 1, 29 Code Load Storage System-Page 2, 30 Command View EVA checking hardware, 17, 24 disabling passwords, 28 enabling passwords, 38 Controller Event log, 19, 26 Control
Storage System Password Access page, 28 Subscriber’s Choice, HP, 9 symbols in text, 8 T technical support HP, 8 text symbols, 8 time estimate adding passwords, 37 checking EVA health, 17, 19, 24 clearing passwords, 27 disabling password access, 28 enabling password access, 38 tracking software versions, 41 U unmappable hardware folder, 18, 25 upgrade preparation, 17, 19, 24 upgrade process overview, 17, 23 46 upgrades online, 29 upgrading worksheet, 41 URLs, reference documentation, 12 V VCS minimum
