HP StorageWorks 4x00/6x00/8x00 Enterprise Virtual Array updating product software guide (XCS 6.200) (5697-7958, February 2009)

Figure 4 Ch
ecking operational states
2. Verify th
at there are no hardware components in the Unmappable Hardware folder.
a. Expand the navigation tree under the Hardware folder in the Navigation pane.
b. Click the Unmappable Hardware folder.
Hardware components can be placed in the Unmappable Hardware folder for several reasons.
For exam
ple, hardware components can be placed in the Unmappable Hardware folder, when
the I/O m o dules on a disk enclosure are not working, the controllers restart, or there is a
hardware failure. If there are any hardware components listed under this folder, determine why
they are listed there and xtheproblems.
3. Replac
e any hardware components that have failed.
NOTE:
If you must replace any components, see the HP StorageWorks 4x00/6x00/8x00 Enterprise Virtual
Array user guide for replacement instructions. See Table 3 on page 11 for the link to this guide.
Checking and upgrading your SAN infrastructure
Estimated time to complete: Varies depending on the number of components that may require
replacement.
When to perform: Any time prior to the upgrade
It is important to ensure that your SAN environment meets the conguration requirements of XCS 6.200.
This includes host HBAs and drivers, and Fibre Channel switch rmware.
Collecting SAN conguration data using SAN Visibility
HP pr ovides the SAN Visibility tool to automate the process of collecting S AN conguration data.
SAN Visibility collects conguration information from the Fibre Channel switches on your SAN. Any
information provided by devic es when they log into the fabric is included. The raw conguration data is
collected, pack aged, and sent to HP, wher e it is formatted into a complete report and returned to you.
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Pre-upgrade tasks