8x00 Enterprise Virtual Array updating product software guide (XCS 6.200) (5697-7958, February 2009)

Figure 10 Hardware Folder Properties window

c. If a problem is indicated, continue to expand the navigation tree u n der the Hardware folder

until you see a hardware component icon with an attention or warning icon on it.

d. Click the component icon to display the p roperties window. The Operational state box indicates

if there is a hardware error.

Figure 11 Checking operational states

2. Verify that there are no hardware components in the Unmappable Hardware folder.

a. Expand the navigation tree under the Hardware folder in the Navigation pane.

b. Click the Unmappable Hardware folder.

Hardw

are components can be placed in the Unmappable Hardwa re folder for several reasons.

For exa mple, hardware components can be placed in the Unmappable Hardware folder, when

the I/O m o dules on a disk enclosure are not working, the controllers restart, or there is a

hardware failure. If there are any h ardware components listed under this folder, determine why

they

are listed there and ﬁ xtheproblems.

HP Stora g eWorks 4x00/6x00/8x0 0 Enterprise Virtual Array updating product software guide (XCS 6.200)